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Dynatrace vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Container Monitoring
2nd
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
360
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (2nd), AI Observability (2nd)
Zenoss Cloud
Ranking in Container Monitoring
8th
Ranking in AIOps
26th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (21st), Event Monitoring (13th), Network Monitoring Software (70th), Server Monitoring (26th), IT Infrastructure Monitoring (54th), Cloud Monitoring Software (42nd)
 

Mindshare comparison

As of May 2026, in the Container Monitoring category, the mindshare of Dynatrace is 24.1%, down from 34.6% compared to the previous year. The mindshare of Zenoss Cloud is 3.5%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Container Monitoring Mindshare Distribution
ProductMindshare (%)
Dynatrace24.1%
Zenoss Cloud3.5%
Other72.4%
Container Monitoring
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynatrace gives excellent insight into the performance of our applications, helping the IT department respond quickly to problems because the root cause is reported by Dynatrace."
"Some of the main benefits are being able to quickly identify when transactions start to slow or run into issues, or hiccups if you will."
"Improved visibility on performance and application issues."
"Global overview of all app layers, including web servers."
"It is much easier to deploy, maintain, and delivery of high value insights, which almost immediately lowers the mean time to value and resolution of issues."
"It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better."
"It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"The solution is multi-tenant and based in Big data technology."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It is very cost-effective compared to the tools I worked with in the past."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"Its Docker Container concept is mind blowing."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
 

Cons

"More customizable dashboards Better log search and retention features Easier tagging and permission management at scale Improved mobile app monitoring support reduction in costpricing"
"When something goes wrong, support is unbelievable. I really can't expect that they are so slow in the support, which I really did not like."
"There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it."
"To be honest, the customer support is not quick and helpful at this stage."
"Right now, the whole analysis part that we are doing is manually. Therefore, if we can implement the analysis part in an AI, it would definitely help to find the root cause quickly and retrieve customers' problem within minutes."
"In AppMon, the performance could be improved. That is the one thing I am most interested in."
"For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert."
"It needs .NET core support to the level of Java."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times."
"There was a problem with Zenoss and storage monitoring."
"The AI aspect needs to improve."
 

Pricing and Cost Advice

"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
"We asked for a three-year license, and the price was quite good."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"Pricing is still too expensive."
"Dynatrace is bit costly and not easily affordable."
"Always gives good ROI and total cost of ownership."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
report
Use our free recommendation engine to learn which Container Monitoring solutions are best for your needs.
893,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise50
Large Enterprise300
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Dynatrace vs. Zenoss Cloud and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.