ScienceLogic vs Zenoss Cloud comparison

ScienceLogic and Zenoss are both solutions in the AIOps category. ScienceLogic is ranked #13 with an average rating of 9.0, while Zenoss is ranked #28. ScienceLogic holds a 5.2% mindshare in AIOP, compared to Zenoss’s 2.2% mindshare. Additionally, 93% of ScienceLogic users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

ScienceLogic

Read 46 ScienceLogic reviews

8,833 Views
2,385 Comparison Views

93% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

5,134 Views
770 Comparison Views

100% willing to recommend

ScienceLogic

Zenoss Cloud

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Executive SummaryUpdated on Aug 6, 2024

Zenoss Cloud and ScienceLogic are two prominent IT monitoring solutions. Zenoss Cloud appears to have the upper hand in adaptable pricing and customer support, while ScienceLogic is stronger in feature-rich capabilities.

Features: Zenoss Cloud users value its real-time performance monitoring, scalability, and adaptable pricing. ScienceLogic stands out with its comprehensive infrastructure management, advanced automation tools, and extensive features for a higher price.

Room for Improvement: Zenoss Cloud users note a need for better analytics capabilities, enhanced alerting functions, and more effective customization options. ScienceLogic could improve integration with third-party tools, intuitive configuration options, and user interface simplicity.

Ease of Deployment and Customer Service: Zenoss Cloud is praised for straightforward deployment and responsive customer service. ScienceLogic is more complex to deploy but is supported by efficient customer service. Zenoss Cloud’s easier deployment gives it an advantage in this area.

Pricing and ROI: Zenoss Cloud is noted for flexible pricing models leading to favorable ROI. ScienceLogic, though higher in cost, justifies its pricing with extensive features that provide significant ROI. Zenoss Cloud is preferred for cost-effectiveness, but ScienceLogic stands out for feature-rich returns.

To learn more, read our detailed ScienceLogic vs. Zenoss Cloud Report (Updated: June 2026).

Buyer's Guide

ScienceLogic vs. Zenoss Cloud

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ScienceLogic

Ranking in Event Monitoring

6th

Ranking in Network Monitoring Software

29th

Ranking in Server Monitoring

12th

Ranking in IT Infrastructure Monitoring

19th

Ranking in Cloud Monitoring Software

13th

Ranking in AIOps

13th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (1st), IT Operations Analytics (8th)

Zenoss Cloud

Ranking in Event Monitoring

13th

Ranking in Network Monitoring Software

69th

Ranking in Server Monitoring

25th

Ranking in IT Infrastructure Monitoring

55th

Ranking in Cloud Monitoring Software

42nd

Ranking in AIOps

28th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (18th), Container Monitoring (8th)

Mindshare comparison

As of June 2026, in the AIOps category, the mindshare of ScienceLogic is 5.2%, up from 4.4% compared to the previous year. The mindshare of Zenoss Cloud is 2.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AIOps Mindshare Distribution
Product	Mindshare (%)
ScienceLogic	5.2%
Zenoss Cloud	2.2%
Other	92.6%

AIOps

Featured Reviews

Pallagani Siva Koteswararao

Assistant Consultant at Tata Consultancy

Comprehensive monitoring streamlines operations with room for user support enhancement

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The support's been fantastic."

"Power packs."

"ScienceLogic is multi-tenant from the ground up, starting at the code level."

"The tool is quite easy to deploy, and it offers very good support."

"We lacked the power or features that the EM7 dashboards provide, and have won more than one account based on that alone."

"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."

"Overall, I really like the product, and I recommend it."

"Customer Service is fantastic."

More ScienceLogic pros

"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"It is the most flexible solution of this type, but it takes time to adapt."

"It is very cost-effective compared to the tools I worked with in the past."

"The most valuable feature is the flexible discovery mechanism."

"With this solution, they can have one million users at the same time with no crashes."

"The product offers good documentation that helps with initial training."

More Zenoss Cloud pros

Cons

"It was challenging onboarding users."

"I would like to see out-of-the-box standard dashboards for common services."

"Usability is important. The interface is nice, but very complex and requires lots of learning involved in managing and navigating the product."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

"Admins do not have direct access to the reporting."

"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

"We often face bugs when there's a new release."

"From a performance perspective, it needs to improve a lot."

More ScienceLogic cons

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"This solution is complex for beginners so it takes some time to learn."

"There was a problem with Zenoss and storage monitoring."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"The AI aspect needs to improve."

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

More Zenoss Cloud cons

Pricing and Cost Advice

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"The pricing model for ScienceLogic could improve."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

More ScienceLogic pricing and cost advice

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

11%

Construction Company

Government

Construction Company

12%

Manufacturing Company

11%

Comms Service Provider

10%

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

See all answers

What is your primary use case for ScienceLogic?

Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Compared 3% of the time

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Product Reports

Buyer's Guide

ScienceLogic

May 2026

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Buyer's Guide

Zenoss Cloud

May 2026

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Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

ScienceLogic

Zenoss Cloud provides a comprehensive overview of IT environments, supporting cross-cloud functionality, scalability, and robust integrations. It offers dynamic monitoring through its intuitive dashboard and supports hybrid deployments across cloud and on-premises infrastructures.

Zenoss Cloud enables users to monitor network infrastructure and operator platforms efficiently. With features like agentless monitoring and real-time alerts, Zenoss Cloud integrates seamlessly with external systems such as ITSM tools. Its flexible functionality allows for the management of both on-premises and cloud infrastructures like AWS and Azure. Users benefit from easy setup and strong technical support, although they seek enhancements in AI capabilities and simpler installation. The pricing model and complexity for beginners and storage monitoring are areas for improvement.

What are the key features of Zenoss Cloud?

Dynamic Monitoring: Enhances user experience with real-time insights.
Cross-Cloud Functionality: Supports hybrid deployments across AWS and Azure.
Agentless Monitoring: Simplifies deployment with minimal overhead.
Scalability: Grows with your network's demands.
Custom Integration: Supports notifications and alerts tailored to user requirements.

What benefits should users expect from Zenoss Cloud?

Time Efficiency: Quick setup and operation save resources.
Comprehensive Support: Extensive documentation streamlines troubleshooting.
Cost-effective Monitoring: Prevents multiple charges in server monitoring.
Enhanced User Experience: Offers seamless integration with existing IT infrastructures.

Zenoss Cloud is widely used in monitoring solutions for industries including technology and data centers. It supports direct monitoring of systems like vSphere and NetApp, making it ideal for IT operations and managed services. Integration with tools such as ServiceNow and SolarWinds aligns it with diverse IT environments.

Zenoss

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

ScienceLogic vs. Zenoss Cloud

June 2026

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