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ScienceLogic vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ScienceLogic
Ranking in Event Monitoring
6th
Ranking in Network Monitoring Software
29th
Ranking in Server Monitoring
12th
Ranking in IT Infrastructure Monitoring
19th
Ranking in Cloud Monitoring Software
13th
Ranking in AIOps
13th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Unified Communications Monitoring (1st), IT Operations Analytics (8th)
Zenoss Cloud
Ranking in Event Monitoring
13th
Ranking in Network Monitoring Software
69th
Ranking in Server Monitoring
25th
Ranking in IT Infrastructure Monitoring
55th
Ranking in Cloud Monitoring Software
42nd
Ranking in AIOps
28th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (18th), Container Monitoring (8th)
 

Mindshare comparison

As of June 2026, in the AIOps category, the mindshare of ScienceLogic is 5.2%, up from 4.4% compared to the previous year. The mindshare of Zenoss Cloud is 2.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
ScienceLogic5.2%
Zenoss Cloud2.2%
Other92.6%
AIOps
 

Featured Reviews

Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"However, once I began using ScienceLogic, I discovered that the main thing that fascinated me was discovering each and every child, which I had never seen in any monitoring tool."
"The customizable dashboard is my favorite feature because I have everything that matters to me in my role available immediately at sign on, and we can also customize a customer's dashboard view so that from analyst to C-level executive we can give the customer exactly what they want and need to see at sign on."
"Customer Service is fantastic."
"I recommend ScienceLogic to other users."
"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."
"We chose the ScienceLogic platform because it really met and exceeded all of the requirements that we had put forth in the RFI."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"ScienceLogic was good at proactively identifying problems and could turn a 45-minute outage into a 20-minute outage or even catch early warning signs and solve issues in advance."
"Overall, it's a great solution, and I consider it to be one of the best."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
 

Cons

"I would like to see out-of-the-box standard dashboards for common services."
"I would like to see an expansion of the API."
"They should add CLI command modes​ and scripts for high performance."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."
"Reporting is still a gigantic pain point, we invest a lot of cycles in manufacturing reports off-board -#notfun."
"I believe the knowledge base leaves a little room for improvement."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"This solution is complex for beginners so it takes some time to learn."
"The AI aspect needs to improve."
 

Pricing and Cost Advice

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"The pricing model for ScienceLogic could improve."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
9%
Government
7%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
10%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about ScienceLogic vs. Zenoss Cloud and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.