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IBM Sterling B2B Integration Services vs SEEBURGER Business Integration Suite comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Sterling B2B Integratio...
Ranking in Business-to-Business Middleware
6th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in Business-to-Business Middleware
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Managed File Transfer (MFT) (12th), API Management (23rd), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

As of August 2026, in the Business-to-Business Middleware category, the mindshare of IBM Sterling B2B Integration Services is 9.0%, down from 15.5% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 10.2%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
SEEBURGER Business Integration Suite10.2%
IBM Sterling B2B Integration Services9.0%
Other80.8%
Business-to-Business Middleware
 

Featured Reviews

RT
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
Effective business process handling with some room for improvement in mapping ease and user interactions
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and disadvantages, I do not see any challenges or improvements needed. Although, mapping might be a bit easier in SeeBurger compared to IBM Sterling B2B Integration Services.
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"Being a manufacturing company, we are dealing with different customers and catering to different orders, and EDI is very helpful for us because the ordering can be done via EDI and the orders can be processed outright, which is a big advantage."
"Overall, for how we use it and the way our organization is arranged, this solution works very well for us."
"If you're in retail domain and are dealing with customers, then this is a good solution for you."
"IBM Sterling B2B Integration Services is a stable and scalable product."
"The solution is extremely scalable."
"The B2B Sterling platform is basically managed services, so we outsource our services to IBM and it relieves us of having resources in-house and 24/7 support."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"We have absolutely seen ROI in terms of processing orders from customers, and the automation of processes is the best way to describe our return."
"You will sleep well, because it's very reliable."
"One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together."
"Partner connectivity and the process builder are the most valuable features."
"It's nice to have that in one system, versus using multiple systems, and it has also increased the level of efficiency in our company's operations by about 30 to 40 percent because everything is on one tool, supporting many people at the same time, worldwide."
"Fault tolerance, we rarely get hanged processes, therefore, it is reliable."
"It has enabled digital business processes. It's the connection between our ERP system and the rest of the company. We were able to automate processing invoices digitally like an inbound invoice and FastPay payments."
"I don't think we would have made it through the pandemic, to be honest, without this."
 

Cons

"The setup is not straightforward, but it is fairly well documented."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services."
"Onboarding on the solution is complex."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see."
"Providing more training materials, especially when new products are released, would be beneficial."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"There are a few capabilities that have come out a little late. TIBCO introduced its container edition way back; SEEBURGER is only in the initial phase of 6.7 and they are a little slow in releasing newer features."
"I don't think the scalability of the solution is that great because they have tied the solution to their named nodes and it does not allow scalability like some of the cloud products allow."
"Frontline support, or first-level support though, gets a rating of 4/10. Most of the time, they seem to be very bad at understanding the critical nature of an issue and they rarely manage to fulfill their own SLAs."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"The cloud interface is currently too cluttered, especially when creating new transactions from scratch or performing search queries."
 

Pricing and Cost Advice

"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
"They have a good pricing system, in relation to powerful features."
"The tool is expensive because of its rich features."
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
"The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
"Pricing has always seemed fair."
"I find the pricing expensive. But I know that when we evaluated another company, it was about the same. That just seems to be the market. It's probably not expensive overall."
"They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"The pricing is cheap. In fact, when I saw the pricing, I thought, "Really? What's the catch?" But the functionality that we get out of it, for the price we pay, is great value."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Media Company
9%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
13%
Financial Services Firm
9%
Construction Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

What needs improvement with IBM Sterling B2B Integration Services?
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and d...
What is your primary use case for IBM Sterling B2B Integration Services?
My primary use case is using IBM Sterling B2B Integration Services ( /products/ibm-sterling-b2b-integration-services-reviews ) for business process modeling and mapping tasks. These tasks are simil...
What advice do you have for others considering IBM Sterling B2B Integration Services?
I would rate IBM Sterling B2B Integration Services a seven. The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services. Features li...
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
 

Also Known As

No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Information Not Available
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite and other solutions. Updated: August 2026.
911,493 professionals have used our research since 2012.