IBM Sterling B2B Integration Services vs Mule ESB comparison

The compared IBM and Salesforce solutions aren't in the same category. IBM is ranked #4 in BBM , with an average rating of 8.5, and holds a 15.4% mindshare in the category. Salesforce is ranked #2 in E , with an average rating of 8.0, and holds a 18.0% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 87% of Salesforce users who would recommend it.

IBM Sterling B2B Integratio...

Read 9 IBM Sterling B2B Integration Services reviews

1,644 Views
1,299 Comparison Views

100% willing to recommend

Mule ESB

Read 52 Mule ESB reviews

4,072 Views
3,054 Comparison Views

87% willing to recommend

IBM Sterling B2B Integratio...

Mule ESB

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Executive Summary

We performed a comparison between IBM Sterling B2B Integration Services and Mule ESB based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, IBM, SAP and others in Business-to-Business Middleware.

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Business-to-Business Middleware

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Sterling B2B Integratio...

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (4th)

Mule ESB

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Enterprise Service Bus (ESB) (2nd)

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. IBM Sterling B2B Integration Services is designed for Business-to-Business Middleware and holds a mindshare of 15.4%, up 13.4% compared to last year.
Mule ESB, on the other hand, focuses on Enterprise Service Bus (ESB), holds 18.0% mindshare, down 22.6% since last year.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
IBM Sterling B2B Integration Services	15.4%
webMethods.io	11.7%
MuleSoft Anypoint Platform	10.4%
Other	62.5%

Business-to-Business Middleware

Enterprise Service Bus (ESB) Market Share Distribution
Product	Market Share (%)
Mule ESB	18.0%
IBM Integration Bus	21.0%
webMethods.io	11.1%
Other	49.9%

Enterprise Service Bus (ESB)

Featured Reviews

Joshua Rule

Senior Integration Consultant at a computer software company with 51-200 employees

Comes with real-time integration suite and best security

We use the product in an integrated environment where the client needs a variety of different file transfer protocols as well as an integrated file translation service IBM Sterling B2B Integration Services offers the best security. The product's most valuable feature is the real-time…

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Maharsh-Kapadia

Enterprise Integration Architect at Tata Consultancy

Transforms enterprise integration with comprehensive platform and excellent support

The best features of this solution are that everything we get into a single platform, whether it's integration, API, or data modeling; everything is available in one platform. It's a hybrid, including cloud and on-premise solutions with good connectivity and good connectors. From the benefits of using Mule ESB, we could reduce the manual tasks to 50% in one to two years. The cost is still something we are trying to make lower because we see some advantages when we move from point-to-point integration to API-led connectivity. We have seen a lot of reusable assets, so the cost is reduced. Ultimately, we want to see how it's transformed into business revenue; that's what we are still looking into.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."

"The solution is extremely scalable."

"The product's most valuable feature is the real-time integration suite."

"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."

"They have best-in-class, quality support."

"IBM Sterling B2B Integration Services is a stable and scalable product."

"I like that Mule ESB provides fast and good technical support."

"It was pretty fast to develop APIs on this platform, which is something I liked about it. So, the time to value was pretty good."

"Easy connectivity and easy integration."

"Everything runs in Java, which is a useful feature."

"The connectivity the solution provides is excellent. There are often too many systems that we have to integrate and this helps with that."

"The solution offers multiple deployment options."

"I am impressed with the product's connectors and scalability."

"Mule ESB has a user-friendly design, and everything is in one place. The API and architecture are popular right now. Also, MuleSoft has a large and supportive online community."

More Mule ESB pros

Cons

"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."

"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."

"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."

"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."

"There are limitations with the subscription model that comes with the product."

"There's room for improvement in multi-file transfer functionality. It's not convenient when using MuleSoft, and it should have better capability for handling large amounts of data. For example, applications like GoAnywhere can handle huge chunks of data, so the tool should also have something to facilitate that aspect of integration."

"In India, particularly in the banking sector, clients do not prefer cloud solutions due to regulatory and compliance requirements."

"We would like the ability to use our own code. This would allow us to develop customizations with ease. Additionally, it would be nice to have more analytics or insights on the exchanged information between databases."

"The current version will not be supported for much longer."

"The initial setup could be more straightforward."

"Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome."

"It's not easy to troubleshoot and we still can't make it work."

More Mule ESB cons

Pricing and Cost Advice

"They have a good pricing system, in relation to powerful features."

"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."

"The tool is expensive because of its rich features."

"The price of the Mule ESB commercial version is expensive. However, they have a free community version."

"This product is cheaper than some offered by other vendors, although there is a problem because you have to pay for some third-party adapters."

"Plan your licensing model (cloud or on-premises or hybrid) that will allow seamless integration with new partners."

"Mule ESB is a costly solution. We pay approximately $80,000 annually for the system. The cost of the number of instances, annual subscription, and cloud hosting services are expensive."

"I think the price is very high. If you use TIBCO BW, the license is for the CPU usage, then the IPS, and support. I also think the license for the product is a one-time expense."

"Regarding licensing and pricing, I find it somewhat flexible. They are more flexible with larger customers compared to small and medium ones, as their licensing model depends on ports and other factors. Large customers benefit from more flexibility in implementation and renewal compared to smaller ones."

"The licensing is yearly, and there are additional fees for services."

"Most of the challenges that I had with this solution were for smaller customers. There is not a good licensing model or pricing model. It is more expensive than other solutions, and that's the downside of MuleSoft. I had to be creative to be able to sell it to the business, but we did. This is something they have to work on because for large companies, it's affordable, but for small and medium businesses, it's very hard to sell."

More Mule ESB pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

10%

Financial Services Firm

Media Company

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	36

Questions from the Community

What do you like most about IBM Sterling B2B Integration Services?

The product's most valuable feature is the real-time integration suite.

See all answers

What is your experience regarding pricing and costs for IBM Sterling B2B Integration Services?

The tool is expensive because of its rich features.

See all answers

What needs improvement with IBM Sterling B2B Integration Services?

IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and d...

See all answers

Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company

I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF ...

See all answers

IBM Integration Bus vs Mule ESB - which to choose?

Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integratio...

See all answers

What do you like most about Mule ESB?

The solution's drag-and-drop interface and data viewer helped us quite a lot.

See all answers

Comparisons

webMethods.io vs IBM Sterling B2B Integration Services

Compared 25% of the time

IBM B2B Integrator vs IBM Sterling B2B Integration Services

Compared 16% of the time

SEEBURGER Business Integration Suite vs IBM Sterling B2B Integration Services

Compared 11% of the time

OpenText Trading Grid vs IBM Sterling B2B Integration Services

Compared 8% of the time

SAP Process Orchestration vs IBM Sterling B2B Integration Services

Compared 6% of the time

More IBM Sterling B2B Integration Services Competitors

IBM Integration Bus vs Mule ESB

Compared 22% of the time

Oracle Service Bus vs Mule ESB

Compared 12% of the time

IBM B2B Integrator vs Mule ESB

Compared 9% of the time

webMethods.io vs Mule ESB

Compared 8% of the time

IBM DataPower Gateway vs Mule ESB

Compared 6% of the time

More Mule ESB Competitors

Product Reports

Buyer's Guide

IBM Sterling B2B Integration Services

August 2025

IBM Sterling B2B Integration Services report

Download IBM Sterling B2B Integration Services product report

Buyer's Guide

Mule ESB

August 2025

Download Mule ESB product report

Overview

IBM Sterling B2B Integration Services are designed to alleviate the burden on internal resources by providing secure connectivity and collaboration with your customers, suppliers, and business partners. The solution is built on the cloud-based B2B integration and visibility capabilities of IBM Sterling B2B Collaboration Network and provides comprehensive service offerings for partner onboarding, B2B process management, and trading partner support.

Facilitate growth by rapidly growing and adapting your B2B community without burdening internal resources and capital
Reduce B2B total cost of ownership by reducing the cost and increasing the reliability of B2B operations

Accelerate B2B collaboration with global customers and suppliers by leveraging our B2B expertise.

IBM

For companies looking to modernize and unlock the value of existing on-premises systems and applications, an enterprise service bus (ESB) architecture serves as a critical foundation layer for SOA. When deployed as an ESB, the Mule runtime engine of Anypoint Platform combines the power of data and application integration across legacy systems and SaaS applications, with a seamless path to the other capabilities of Anypoint Platform and the full power of API-led connectivity.

Salesforce

Sample Customers

Information Not Available

Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot

Buyer's Guide

Business-to-Business Middleware

August 2025

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