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IBM Safer Payments vs Kount comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Safer Payments
Ranking in Fraud Detection and Prevention
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kount
Ranking in Fraud Detection and Prevention
15th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Safer Payments is 3.2%, down from 5.3% compared to the previous year. The mindshare of Kount is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Yurii Fedets - PeerSpot reviewer
Helps determine whether a transaction is correct or fraudulent
It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others. This allows for transaction analysis. Moreover, it's a highly adaptable solution that can integrate machine learning, both external and internal models, making it easy to implement. Compared to competitors, it's one of the easiest solutions to implement. The tool allows historical data to be leveraged within the system to train models without needing external systems. Secondly, it supports external modeling systems, enabling customers to create and train models outside the product and then integrate them into the system. This is useful for customers who utilize other machine learning and artificial intelligence systems alongside IBM Safer Payments.
Chris Zappato - PeerSpot reviewer
Features a large database of fraud signals and indicators to stop fraud in its tracks
At my old company, I used to use a tool called Sift. It's another great tool, but I prefer Kount. The major differences between the two solutions are how they're laid out and how fast you can gather as much information as possible. I personally prefer Kount — that's my personal preference. I've worked with both platforms for many years. I personally prefer Kount for the way that they display information and for the variety and flexibility they offer when it comes to the rules — from very simple to very complex. Kount is better designed for catching fraud, detecting fraud, and preventing fraud. Sift is also great; you will not go wrong if you go with Sift, but I personally prefer Kount.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."
"The initial setup was absolutely straightforward. Within a week I was fully working."
"The most valuable feature is its ability to create your own ruleset and edit it whenever you want. Their reporting functionality is very helpful. It's really robust."
"It's an in-depth, all-in-one solution."
 

Cons

"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"The time that is taken to go to Kount and come back should be in the order of around 100 milliseconds or less. And our context was taking around 200 to 300 milliseconds. We didn't want the extra load of 100 milliseconds to happen, so if the two rounds of stability could be cut to one, that would be very helpful."
"They could do a little bit better with chargeback management. There are other solutions out there that I've heard about, like Accertify that have a better chargeback platform where they're integrated more with the banks or in terms of how the workflow is and how you can respond to chargebacks."
"The rule system and automation could be expanded a little bit more."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven out of ten."
"I think the pricing is great — I think it's totally worth what they're charging because the benefits are great."
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Top Industries

By visitors reading reviews
Financial Services Firm
45%
Computer Software Company
14%
Manufacturing Company
6%
Media Company
5%
Computer Software Company
15%
Financial Services Firm
13%
Retailer
11%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with IBM Safer Payments?
I haven't looked at IBM Safer Payments in that detail, so I wouldn't be able to answer what areas need to be improved or enhanced. I would suggest improving the integration because given that IBM S...
What is your primary use case for IBM Safer Payments?
My usual use cases for IBM Safer Payments involved real-time fraud monitoring of near real-time, not real-time, near real-time fraud monitoring on debit and credit cards, as well as mobile and inte...
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Overview

 

Sample Customers

Borgun
CD Baby, Crate & Barrel, Domino's Pizza, Dunkin' Brands, Hydrobuilder, Jagex, JOANN Fabric & Crafts, Leatherman, Micro Center, Staples, The Iconic, The Source, The Vitamin Shoppe, TickPick and WebJet.
Find out what your peers are saying about IBM Safer Payments vs. Kount and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.