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IBM Safer Payments vs IBM Trusteer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Safer Payments
Ranking in Fraud Detection and Prevention
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Trusteer
Ranking in Fraud Detection and Prevention
11th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Safer Payments is 3.3%, down from 5.5% compared to the previous year. The mindshare of IBM Trusteer is 2.9%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Yurii Fedets - PeerSpot reviewer
Helps determine whether a transaction is correct or fraudulent
It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others. This allows for transaction analysis. Moreover, it's a highly adaptable solution that can integrate machine learning, both external and internal models, making it easy to implement. Compared to competitors, it's one of the easiest solutions to implement. The tool allows historical data to be leveraged within the system to train models without needing external systems. Secondly, it supports external modeling systems, enabling customers to create and train models outside the product and then integrate them into the system. This is useful for customers who utilize other machine learning and artificial intelligence systems alongside IBM Safer Payments.
PW
The features were pretty straightforward
I do not know why it was conflicting with my system. I sent a report to Trusteer hoping they could solve the issue and I get my system back as soon as possible without any more conflicts after the Windows updates. It seems to me if It conflicts with Windows that they should deactivate the issues or (even worse) delete them at our expense. I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go. Also, a help button that we hopefully never use would be nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."
"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
 

Cons

"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
49%
Computer Software Company
15%
Manufacturing Company
6%
University
4%
Financial Services Firm
45%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with IBM Safer Payments?
I haven't looked at IBM Safer Payments in that detail, so I wouldn't be able to answer what areas need to be improved or enhanced. I would suggest improving the integration because given that IBM S...
What is your primary use case for IBM Safer Payments?
My usual use cases for IBM Safer Payments involved real-time fraud monitoring of near real-time, not real-time, near real-time fraud monitoring on debit and credit cards, as well as mobile and inte...
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Overview

 

Sample Customers

Borgun
Banco Satander
Find out what your peers are saying about ThreatMetrix, NICE, FICO and others in Fraud Detection and Prevention. Updated: June 2025.
861,390 professionals have used our research since 2012.