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IBM Safer Payments Reviews

Vendor: IBM
4.0 out of 5

What is IBM Safer Payments?

IBM Safer Payments mindshare

As of July 2025, the mindshare of IBM Safer Payments in the Fraud Detection and Prevention category stands at 3.3%, down from 5.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Fraud Detection and Prevention
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Top industries

By visitors reading reviews
Financial Services Firm
47%
Computer Software Company
15%
Manufacturing Company
6%
Media Company
5%
University
3%
Real Estate/Law Firm
2%
Government
2%
Healthcare Company
2%
Comms Service Provider
2%
Wholesaler/Distributor
2%
Retailer
2%
Educational Organization
2%
Non Profit
2%
Construction Company
1%
Aerospace/Defense Firm
1%
Legal Firm
1%
Outsourcing Company
1%
Performing Arts
1%
Transportation Company
1%
Wellness & Fitness Company
1%
Logistics Company
1%
 

IBM Safer Payments reviews

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TA
Business Technology Services at Habib Bank Ltd.
Verified user of IBM Safer Payments
Jun 19, 2025
Real-time fraud prevention empowers effective decision-making

Pros

"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."

Cons

"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
Yurii Fedets - PeerSpot user
Director at Solidity
Verified user of IBM Safer Payments
Jun 26, 2024
Helps determine whether a transaction is correct or fraudulent

Pros

"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others. "

Cons

"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals. "