Try our new research platform with insights from 80,000+ expert users

IBM Safer Payments vs IdentityMind comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Safer Payments
Ranking in Fraud Detection and Prevention
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IdentityMind
Ranking in Fraud Detection and Prevention
58th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Fraud Detection and Prevention category, the mindshare of IBM Safer Payments is 2.6%, down from 4.2% compared to the previous year. The mindshare of IdentityMind is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention Market Share Distribution
ProductMarket Share (%)
IBM Safer Payments2.6%
IdentityMind0.4%
Other97.0%
Fraud Detection and Prevention
 

Featured Reviews

TA
Business Technology Services at Habib Bank Ltd.
Real-time fraud prevention empowers effective decision-making
The features of IBM Safer Payments that I found most valuable are the "what if" scenarios. I find "what if" scenarios very valuable for my use cases because it's easier to simulate the rules that one would want to set up and see what the outcome would be beforehand; it doesn't take too much rework or effort. I have used the transaction scoring feature of IBM Safer Payments. IBM Safer Payments adaptive machine learning models are still under review for improving the accuracy of fraud detection over time; it's not yet been fully realized because the more data you have, the better it is. Currently, the data is being populated, and it's too early to make definitive conclusions. The ability to process large volumes of transactions in real-time for my organization is very important; that will become even more important once we are doing real-time monitoring and scoring. I have benefited from the comprehensive reporting and visualization tools offered by IBM Safer Payments; they are lovely. These tools have assisted in optimizing my fraud prevention strategies because we are still building on a few things, but once you have a 360 view of the customer's transactional history, it's easier to build in rules for flagging anything that comes out of the ordinary, whether it's in terms of the number of transactions, the volume of the transactions, the location of the transactions, or all of them together. It brings in a lot of visibility into the transactional history and patterns for each customer.
DB
Senior Product Manager at a tech services company with 11-50 employees
Great third-party integrations, very stable and easy to set up
Some of the language around rules and integration can certainly be improved. Account creation rules and account creation flows were very helpful to me and very easy to understand, however, the management of transactions on the platform is not very good. The integration between the management of transactions and the management of account creation is quite low. I would love it if they could combine the two and make it a little bit more robust. Mostly the challenge that I faced is some of the limiting rules or some of the fraud-related checks or preventive measures that we were taking, if we could take that on the account creation side, the transaction side, it would not carry over. We would have to redo the same thing there. The number of rooms on the transaction side was fewer. What I want is deeper and better integration between a transaction and an actual account that's been created today. Let's say that I opened the details for the transaction to figure out something about it. The transaction is coming from a different geography. I want to know what's going on with it. If I could do that, I would ideally like to know who is doing the transaction without separately having to go and find this account through email search or whatever. Linkage between the two is pretty low and rules as well are not very integrated between the two. In terms of AML and transaction management use cases, they do aggregate transactions. For example, let's say over a period of one month I do five transactions. Their backend system knows how many transactions I've done, yet they don't expose that to me on the user's side. I cannot see that and report it. I have to do a calculation. If I'm the user, as in I'm the company that's using it, I have to run calculations on my side to figure out how much transaction has gone through.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."
"They have a very wide variety of rules that allow you to integrate well."
"The automated checks are excellent."
 

Cons

"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
"The UI at first felt like it wasn't the easiest interface to interact with."
"Some of the language around rules and integration can certainly be improved."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven out of ten."
"The SaaS model that we pay is what I know the cost for, and it's reasonable. It's about just under $1,000 or something per month. There is a certain number of users that you get free."
report
Use our free recommendation engine to learn which Fraud Detection and Prevention solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
43%
Computer Software Company
11%
Manufacturing Company
7%
Media Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with IBM Safer Payments?
I haven't looked at IBM Safer Payments in that detail, so I wouldn't be able to answer what areas need to be improved or enhanced. I would suggest improving the integration because given that IBM S...
What is your primary use case for IBM Safer Payments?
My usual use cases for IBM Safer Payments involved real-time fraud monitoring of near real-time, not real-time, near real-time fraud monitoring on debit and credit cards, as well as mobile and inte...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Borgun
Veem, Mercari, Fundbx, Binance, Huobi, Mezu, Montual
Find out what your peers are saying about IBM Safer Payments vs. IdentityMind and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.