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IBM Safer Payments vs IdentityMind comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Safer Payments
Ranking in Fraud Detection and Prevention
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IdentityMind
Ranking in Fraud Detection and Prevention
56th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Safer Payments is 3.3%, down from 5.6% compared to the previous year. The mindshare of IdentityMind is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Yurii Fedets - PeerSpot reviewer
Helps determine whether a transaction is correct or fraudulent
It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others. This allows for transaction analysis. Moreover, it's a highly adaptable solution that can integrate machine learning, both external and internal models, making it easy to implement. Compared to competitors, it's one of the easiest solutions to implement. The tool allows historical data to be leveraged within the system to train models without needing external systems. Secondly, it supports external modeling systems, enabling customers to create and train models outside the product and then integrate them into the system. This is useful for customers who utilize other machine learning and artificial intelligence systems alongside IBM Safer Payments.
DB
Great third-party integrations, very stable and easy to set up
Some of the language around rules and integration can certainly be improved. Account creation rules and account creation flows were very helpful to me and very easy to understand, however, the management of transactions on the platform is not very good. The integration between the management of transactions and the management of account creation is quite low. I would love it if they could combine the two and make it a little bit more robust. Mostly the challenge that I faced is some of the limiting rules or some of the fraud-related checks or preventive measures that we were taking, if we could take that on the account creation side, the transaction side, it would not carry over. We would have to redo the same thing there. The number of rooms on the transaction side was fewer. What I want is deeper and better integration between a transaction and an actual account that's been created today. Let's say that I opened the details for the transaction to figure out something about it. The transaction is coming from a different geography. I want to know what's going on with it. If I could do that, I would ideally like to know who is doing the transaction without separately having to go and find this account through email search or whatever. Linkage between the two is pretty low and rules as well are not very integrated between the two. In terms of AML and transaction management use cases, they do aggregate transactions. For example, let's say over a period of one month I do five transactions. Their backend system knows how many transactions I've done, yet they don't expose that to me on the user's side. I cannot see that and report it. I have to do a calculation. If I'm the user, as in I'm the company that's using it, I have to run calculations on my side to figure out how much transaction has gone through.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."
"The automated checks are excellent."
"They have a very wide variety of rules that allow you to integrate well."
 

Cons

"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"The UI at first felt like it wasn't the easiest interface to interact with."
"Some of the language around rules and integration can certainly be improved."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven out of ten."
"The SaaS model that we pay is what I know the cost for, and it's reasonable. It's about just under $1,000 or something per month. There is a certain number of users that you get free."
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Top Industries

By visitors reading reviews
Financial Services Firm
48%
Computer Software Company
16%
Manufacturing Company
6%
University
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with IBM Safer Payments?
The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incor...
What is your primary use case for IBM Safer Payments?
Our customers use this solution to check financial transactions for their payments. Our customers, mainly banks, use this solution to verify the accuracy of their clients' financial transactions. T...
Ask a question
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Overview

 

Sample Customers

Borgun
Veem, Mercari, Fundbx, Binance, Huobi, Mezu, Montual
Find out what your peers are saying about ThreatMetrix, NICE, FICO and others in Fraud Detection and Prevention. Updated: June 2025.
859,129 professionals have used our research since 2012.