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IBM Rational Test Workbench vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational Test Workbench
Ranking in Test Automation Tools
37th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (20th), API Testing Tools (16th)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th)
 

Mindshare comparison

As of August 2025, in the Test Automation Tools category, the mindshare of IBM Rational Test Workbench is 0.3%, up from 0.1% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

KashifJamil - PeerSpot reviewer
Good integration with other tools, stable, scales easily
There are a number of things that they can do to simplify the tools, but the most important thing that they need to do is simplify the installation. This includes the workbench as well as the other tools. In the future, I would like to see the other types of tests supported, that are not already covered in the DevOps approach. This would include, for example, penetration testing.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution provides for API testing, functional UI testing, performance testing, and service virtualization."
"Reporting is pretty good. Its interface is also good. I'm overall pretty happy with the functionality and use of IBM Rational Test Workbench."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"It is a strong automation tool for desktop, browser, and API testing."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The product has many features."
"Selenium integration."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The database checkpoints detect problems which are difficult for a human resource to find."
 

Cons

"It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script."
"There are a number of things that they can do to simplify the tools, but the most important thing that they need to do is simplify the installation."
"There could be API interfaces with this tool."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The pricing is the constraint."
"Right now, the product only supports Windows."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"The artificial intelligence needs to be improved."
 

Pricing and Cost Advice

"The pricing is a little bit on the higher side, although it is really good."
"It doesn't really concern me. Licensing is on a yearly basis."
"The price is less, compared to other products, such as QTP."
"The option we chose was around $2,000 USD."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The pricing is a little above average — it could be lower."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"SmartBear TestComplete is an expensive tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Manufacturing Company
13%
Non Profit
9%
Government
7%
Computer Software Company
18%
Manufacturing Company
16%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Rational Test Workbench, IBM Rational Performance Tester, IBM Functional Tester, IBM Rational Test Virtualization Server
No data available
 

Overview

 

Sample Customers

Financial Insurance Management Corp.
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM Rational Test Workbench vs. SmartBear TestComplete and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.