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IBM Rational Test Workbench vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational Test Workbench
Ranking in Test Automation Tools
28th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (18th), API Testing Tools (16th)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of August 2026, in the Test Automation Tools category, the mindshare of IBM Rational Test Workbench is 1.6%, up from 0.3% compared to the previous year. The mindshare of SmartBear TestComplete is 5.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.6%
IBM Rational Test Workbench1.6%
Other92.8%
Test Automation Tools
 

Featured Reviews

reviewer1513668 - PeerSpot reviewer
IT Specialist, ITE at a government with 10,001+ employees
Good reporting and interface, but supports limited types of protocols and requires low-level script editing
It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting is pretty good. Its interface is also good. I'm overall pretty happy with the functionality and use of IBM Rational Test Workbench."
"IBM Rational integrates the testing software as Rational Test Workbench, which is quite convenient and efficient as it is able to automate the test scripts."
"Using service virtualization, we are able to accelerate the testing and development activity."
"All IBM testing tools are really well integrated."
"This solution provides for API testing, functional UI testing, performance testing, and service virtualization."
"I changed because I did not have any solutions as close to the real thing as this."
"TestComplete is simple, it's a very easy-to-use tool."
"Object Browser is the most powerful feature."
"With TestComplete, I can discover bugs faster and easier than testing manually."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
"The product's initial setup phase was easy."
"It is value for money, and different licensing options are available."
"Runs in different remote machines. We have multiple versions of the software being tested."
 

Cons

"Rational Performance Tester supports cloud technology in the version 8.7, playing test scripts back on the cloud is not stable."
"It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script."
"It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there."
"There are a number of things that they can do to simplify the tools, but the most important thing that they need to do is simplify the installation."
"Implementing custom functions is bit tedious job, as ECMA script does not support some of the standard java-script functions, Also the Script editor window is not user friendly."
"I can sense there's still a little bit more room for improvement in terms of making the whole testing process easier."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"Technical Support: Not so helpful most of the times. They always fail to produce a work around."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"Implementation of screen recording during testing (video recording)."
"The learning curve of the solution's user interface is a little high for new users."
"The initial setup of SmartBear TestComplete was complex."
 

Pricing and Cost Advice

"It doesn't really concern me. Licensing is on a yearly basis."
"The pricing is a little bit on the higher side, although it is really good."
"The product is becoming more and more expensive."
"Our ROI is about $10,000 a year."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"It is approximately $6,000 a year."
"We have a TestComplete 12 license."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The pricing is a little above average — it could be lower."
"The licensing costs are in the range of $1,000 to $3,000."
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Top Industries

By visitors reading reviews
Construction Company
19%
Financial Services Firm
19%
Manufacturing Company
10%
Outsourcing Company
7%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Also Known As

Rational Test Workbench, IBM Rational Performance Tester, IBM Functional Tester, IBM Rational Test Virtualization Server
No data available
 

Overview

 

Sample Customers

Financial Insurance Management Corp.
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM Rational Test Workbench vs. SmartBear TestComplete and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.