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IBM Rational Test Workbench vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational Test Workbench
Ranking in Test Automation Tools
31st
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (18th), API Testing Tools (14th)
SmartBear TestComplete
Ranking in Test Automation Tools
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of January 2026, in the Test Automation Tools category, the mindshare of IBM Rational Test Workbench is 0.9%, up from 0.2% compared to the previous year. The mindshare of SmartBear TestComplete is 5.8%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete5.8%
IBM Rational Test Workbench0.9%
Other93.3%
Test Automation Tools
 

Featured Reviews

reviewer1513668 - PeerSpot reviewer
IT Specialist, ITE at a government with 10,001+ employees
Good reporting and interface, but supports limited types of protocols and requires low-level script editing
It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting is pretty good. Its interface is also good. I'm overall pretty happy with the functionality and use of IBM Rational Test Workbench."
"This solution provides for API testing, functional UI testing, performance testing, and service virtualization."
"Runs in different remote machines. We have multiple versions of the software being tested."
"Selenium integration."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The most valuable features are the desktop and mobile modules."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"When compared to other tools, it is very simple."
"The ease-of-use and quality of the overall product are above average."
 

Cons

"There are a number of things that they can do to simplify the tools, but the most important thing that they need to do is simplify the installation."
"It should have more interfaces. In terms of interfaces or protocols, what you can do with Rational is far limited as compared to other products out there. What it does, it does great, but it only gives you limited types of protocols. It supports between 8 to 15 types of protocols, whereas other test tools give you 20 to 30 types of protocols with which you can do testing and convert to script. It records Javascript-based scripts, and you got to know a little bit of Java to basically be able to edit them, but the level of editing you got to do is very low. I like that, but the ability to edit the script is not as good as Parasoft or LoadRunner, which have C-Script."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"The artificial intelligence needs to be improved."
"There could be API interfaces with this tool."
"What is currently missing from this solution is better support for mobile testing."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"One notable drawback is the absence of native integration with Git."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
 

Pricing and Cost Advice

"It doesn't really concern me. Licensing is on a yearly basis."
"The pricing is a little bit on the higher side, although it is really good."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The pricing is a little above average — it could be lower."
"Our ROI is about $10,000 a year."
"The price is less, compared to other products, such as QTP."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The licensing costs are in the range of $1,000 to $3,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Manufacturing Company
13%
Non Profit
9%
University
7%
Manufacturing Company
15%
Computer Software Company
15%
Financial Services Firm
12%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

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Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Rational Test Workbench, IBM Rational Performance Tester, IBM Functional Tester, IBM Rational Test Virtualization Server
No data available
 

Overview

 

Sample Customers

Financial Insurance Management Corp.
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM Rational Test Workbench vs. SmartBear TestComplete and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.