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IBM ProtectTIER vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
86th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, up from 0.1% compared to the previous year. The mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The solution is highly stable."
"The most valuable features are the Self-Service, and the ability to search the data."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The command-line interface is good."
"The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"I like that Micro Focus keeps a separate catalog of our data."
"The initial setup is very easy."
"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."
"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."
"The file system backup (by far, the most used) is the most valuable feature."
 

Cons

"Setting up the system to work with legacy equipment is a bit complex at times."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The backup for a large amount of data is slow."
"IBM ProtectTIER could improve by being more user-friendly."
"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."
"The challenge is that we can't restore a single file from the VM in the data process when we do VM backups. But with Commvault, you can restore a single file even if you have a VM snapshot package. That's one drawback of this tool. When we do VM backups, it should help us browse the VMs to restore a single file instead of doing the complete VM restore."
"It would be ideal if they could improve their level of support."
"The technical support was very slow."
"It can occasionally be inaccurate in its backup/recovery time estimates."
"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."
"The interface has been the same for many years and needs to be updated"
"I would like to see a better user interface in the next release."
 

Pricing and Cost Advice

"IBM ProtectTIER is an expensive solution."
"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"The licensing structure provides cost savings to business."
"The pricing is neither too expensive nor very cheap."
"The license for the solution is very expensive compared to the other products in the market."
"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
24%
Real Estate/Law Firm
8%
Manufacturing Company
6%
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
10%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
 

Also Known As

No data available
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about IBM ProtectTIER vs. OpenText Data Protector and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.