IBM ProtectTIER vs OpenText Data Protector comparison

IBM and OpenText are both solutions in the Backup and Recovery category. IBM is ranked #84, while OpenText is ranked #21 with an average rating of 8.0. IBM holds a 0.3% mindshare in BRS, compared to OpenText’s 0.8% mindshare. Additionally, 60% of IBM users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

IBM ProtectTIER

Read 7 IBM ProtectTIER reviews

566 Views
334 Comparison Views

60% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,817 Views
1,544 Comparison Views

80% willing to recommend

IBM ProtectTIER

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

IBM ProtectTIER and OpenText Data Protector are practical data protection solutions. OpenText Data Protector seems to have the upper hand due to its comprehensive platform support and user satisfaction.

Features: IBM ProtectTIER features data deduplication, efficient data management, scalability, and integration with virtual environments. OpenText Data Protector offers extensive support for a wide range of platforms and applications, detailed recovery options, and a broader feature set, making it suitable for diverse environments.

Room for Improvement: IBM ProtectTIER needs a more intuitive configuration process, enhanced reporting capabilities, and significant improvements in user experience. OpenText Data Protector requires better patch management, a more streamlined upgrade process, and additional refinements based on user feedback.

Ease of Deployment and Customer Service: IBM ProtectTIER has a straightforward deployment process but initial setup complexity and mixed customer service reviews with slow responses. OpenText Data Protector has a more complex deployment due to its vast feature set, leading to longer implementation times, but offers more accessible and helpful customer support.

Pricing and ROI: IBM ProtectTIER users appreciate the predictable pricing model but higher initial setup costs; reliable performance and data efficiency result in solid ROI. OpenText Data Protector users find the pricing reasonable with extensive features and flexibility, resulting in a positive ROI and better value for money given its broader functionality.

To learn more, read our detailed IBM ProtectTIER vs. OpenText Data Protector Report (Updated: September 2025).

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ProtectTIER

Ranking in Backup and Recovery

84th

Average Rating

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (13th)

OpenText Data Protector

Ranking in Backup and Recovery

21st

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.3%, up from 0.1% compared to the previous year. The mindshare of OpenText Data Protector is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
OpenText Data Protector	0.8%
IBM ProtectTIER	0.3%
Other	98.9%

Backup and Recovery

Featured Reviews

ValereFEUGWANG

Information System Consultant at CFAO Technologies

Protects data in hybrid infrastructures, but it is an expensive product with poor support

The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."

"The solution is highly stable."

"The most valuable features are the Self-Service, and the ability to search the data."

"The command-line interface is good."

"Overall IBM ProtectTIER is a great solution. It is easy to use."

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."

"OpenText Data Protector is good for physical backup, specifically for physical servers."

"Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will."

"The command-line interface is user-friendly and well documented in the reference guide."

"The initial setup is straightforward if you understand Data Protector."

"In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups."

"It's a good product that's pretty easy to use."

"I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten."

"The solution is easy to use."

More OpenText Data Protector pros

Cons

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."

"IBM ProtectTIER could improve by being more user-friendly."

"Setting up the system to work with legacy equipment is a bit complex at times."

"The backup for a large amount of data is slow."

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."

"We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas."

"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."

"The challenge is that we can't restore a single file from the VM in the data process when we do VM backups. But with Commvault, you can restore a single file even if you have a VM snapshot package. That's one drawback of this tool. When we do VM backups, it should help us browse the VMs to restore a single file instead of doing the complete VM restore."

"It would be ideal if they could improve their level of support."

"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."

"We have a lot of requests for the Micro Focus team, particularly in terms of the Japanese data pattern, as it's not as good now. The Japanese data pattern accuracy of the Micro Focus Data Protector needs to be improved because there are a lot of false negatives and false positives. We are currently testing this and our product team has been communicating with the Micro Focus team."

"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."

"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."

More OpenText Data Protector cons

Pricing and Cost Advice

"This solution is very expensive."

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."

"IBM ProtectTIER is an expensive solution."

"We have a capacity-based license, which is managed centrally for all the sites of my company."

"The licensing structure provides cost savings to business."

"The solution requires paying for a license."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"It is fast, reliable, and its licensing policy is great."

"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."

"The licensing cost is too high."

"The pricing is neither too expensive nor very cheap."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Computer Software Company

11%

Performing Arts

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

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Comparisons

Dell PowerProtect DD (Data Domain) vs IBM ProtectTIER

Compared 68% of the time

HPE StoreOnce vs IBM ProtectTIER

Compared 33% of the time

More IBM ProtectTIER Competitors

Veeam Data Platform vs OpenText Data Protector

Compared 53% of the time

Commvault Cloud vs OpenText Data Protector

Compared 13% of the time

Veritas NetBackup vs OpenText Data Protector

Compared 13% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 8% of the time

Dell Avamar vs OpenText Data Protector

Compared 7% of the time

More OpenText Data Protector Competitors

Product Reports

Buyer's Guide

Deduplication Software

August 2025

Download IBM ProtectTIER product report

Buyer's Guide

OpenText Data Protector

August 2025

Download OpenText Data Protector product report

Also Known As

No data available

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

IBM

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

September 2025

Free Report: IBM ProtectTIER vs. OpenText Data Protector

Find out what your peers are saying about IBM ProtectTIER vs. OpenText Data Protector and other solutions. Updated: September 2025.

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