IBM ProtectTIER vs OpenText Data Protector comparison

IBM and OpenText are both solutions in the Backup and Recovery category. IBM is ranked #82, while OpenText is ranked #31 with an average rating of 8.0. IBM holds a 0.4% mindshare in BRS, compared to OpenText’s 0.8% mindshare. Additionally, 60% of IBM users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

IBM ProtectTIER

Read 7 IBM ProtectTIER reviews

675 Views
466 Comparison Views

60% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,021 Views
1,778 Comparison Views

80% willing to recommend

IBM ProtectTIER

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

IBM ProtectTIER and OpenText Data Protector are practical data protection solutions. OpenText Data Protector seems to have the upper hand due to its comprehensive platform support and user satisfaction.

Features: IBM ProtectTIER features data deduplication, efficient data management, scalability, and integration with virtual environments. OpenText Data Protector offers extensive support for a wide range of platforms and applications, detailed recovery options, and a broader feature set, making it suitable for diverse environments.

Room for Improvement: IBM ProtectTIER needs a more intuitive configuration process, enhanced reporting capabilities, and significant improvements in user experience. OpenText Data Protector requires better patch management, a more streamlined upgrade process, and additional refinements based on user feedback.

Ease of Deployment and Customer Service: IBM ProtectTIER has a straightforward deployment process but initial setup complexity and mixed customer service reviews with slow responses. OpenText Data Protector has a more complex deployment due to its vast feature set, leading to longer implementation times, but offers more accessible and helpful customer support.

Pricing and ROI: IBM ProtectTIER users appreciate the predictable pricing model but higher initial setup costs; reliable performance and data efficiency result in solid ROI. OpenText Data Protector users find the pricing reasonable with extensive features and flexibility, resulting in a positive ROI and better value for money given its broader functionality.

To learn more, read our detailed IBM ProtectTIER vs. OpenText Data Protector Report (Updated: November 2025).

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ProtectTIER

Ranking in Backup and Recovery

82nd

Average Rating

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (13th)

OpenText Data Protector

Ranking in Backup and Recovery

31st

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.4%, up from 0.1% compared to the previous year. The mindshare of OpenText Data Protector is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
OpenText Data Protector	0.8%
IBM ProtectTIER	0.4%
Other	98.8%

Backup and Recovery

Featured Reviews

ValereFEUGWANG

Information System Consultant at CFAO Technologies

Protects data in hybrid infrastructures, but it is an expensive product with poor support

The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is highly stable."

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."

"The most valuable features are the Self-Service, and the ability to search the data."

"Overall IBM ProtectTIER is a great solution. It is easy to use."

"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."

"The command-line interface is good."

"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."

"It's user-friendly and not overly complicated to configure."

"Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."

"The most valuable feature is the capability to back up our SQL server."

"The solution is easy to use."

"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."

"It's supports Unix, Linux, all of the OS's. It's very stable software."

"It's a good product that's pretty easy to use."

More OpenText Data Protector pros

Cons

"The backup for a large amount of data is slow."

"Setting up the system to work with legacy equipment is a bit complex at times."

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."

"IBM ProtectTIER could improve by being more user-friendly."

"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."

"They should design the solution so that it is much easier for deployment and make the UI easy to use."

"In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."

"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."

"OpenText Data Protector is not user-friendly, especially for cloud backup."

"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."

"We faced some certification issues after we upgraded to version 10.2."

"This solution is not scalable."

More OpenText Data Protector cons

Pricing and Cost Advice

"This solution is very expensive."

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."

"IBM ProtectTIER is an expensive solution."

"We have a capacity-based license, which is managed centrally for all the sites of my company."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"It is fast, reliable, and its licensing policy is great."

"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."

"The licensing structure provides cost savings to business."

"Pricing for Micro Focus Data Protector is reasonable."

"Our licensing is on a capacity basis."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Performing Arts

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

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What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

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What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

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Comparisons

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Dell Avamar vs OpenText Data Protector

Compared 7% of the time

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Product Reports

Buyer's Guide

Deduplication Software

October 2025

Download IBM ProtectTIER product report

Buyer's Guide

OpenText Data Protector

October 2025

Download OpenText Data Protector product report

Also Known As

No data available

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

IBM

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

November 2025

Free Report: IBM ProtectTIER vs. OpenText Data Protector

Find out what your peers are saying about IBM ProtectTIER vs. OpenText Data Protector and other solutions. Updated: November 2025.

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