IBM ProtectTIER vs OpenText Data Protector comparison

IBM and OpenText are both solutions in the Backup and Recovery category. IBM is ranked #86, while OpenText is ranked #22 with an average rating of 8.0. IBM holds a 0.1% mindshare in BRS, compared to OpenText’s 0.7% mindshare. Additionally, 60% of IBM users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

IBM ProtectTIER

Read 7 IBM ProtectTIER reviews

465 Views
219 Comparison Views

60% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

1,648 Views
1,351 Comparison Views

80% willing to recommend

IBM ProtectTIER

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

IBM ProtectTIER and OpenText Data Protector are practical data protection solutions. OpenText Data Protector seems to have the upper hand due to its comprehensive platform support and user satisfaction.

Features: IBM ProtectTIER features data deduplication, efficient data management, scalability, and integration with virtual environments. OpenText Data Protector offers extensive support for a wide range of platforms and applications, detailed recovery options, and a broader feature set, making it suitable for diverse environments.

Room for Improvement: IBM ProtectTIER needs a more intuitive configuration process, enhanced reporting capabilities, and significant improvements in user experience. OpenText Data Protector requires better patch management, a more streamlined upgrade process, and additional refinements based on user feedback.

Ease of Deployment and Customer Service: IBM ProtectTIER has a straightforward deployment process but initial setup complexity and mixed customer service reviews with slow responses. OpenText Data Protector has a more complex deployment due to its vast feature set, leading to longer implementation times, but offers more accessible and helpful customer support.

Pricing and ROI: IBM ProtectTIER users appreciate the predictable pricing model but higher initial setup costs; reliable performance and data efficiency result in solid ROI. OpenText Data Protector users find the pricing reasonable with extensive features and flexibility, resulting in a positive ROI and better value for money given its broader functionality.

To learn more, read our detailed IBM ProtectTIER vs. OpenText Data Protector Report (Updated: July 2025).

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ProtectTIER

Ranking in Backup and Recovery

86th

Average Rating

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (13th)

OpenText Data Protector

Ranking in Backup and Recovery

22nd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, up from 0.1% compared to the previous year. The mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

ValereFEUGWANG

Information System Consultant at CFAO Technologies

Protects data in hybrid infrastructures, but it is an expensive product with poor support

The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the Self-Service, and the ability to search the data."

"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."

"The solution is highly stable."

"The command-line interface is good."

"Overall IBM ProtectTIER is a great solution. It is easy to use."

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."

"The installation was simple and provided an easy way to install even on Unix servers. It has excellent features like deduplication."

"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."

"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."

"The normal file system backup is easy to manage, and our success rate is quite high."

"I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten."

"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."

"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."

"If you have an idea of what you are doing, it's very flexible and very stable."

More OpenText Data Protector pros

Cons

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."

"Setting up the system to work with legacy equipment is a bit complex at times."

"The backup for a large amount of data is slow."

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."

"IBM ProtectTIER could improve by being more user-friendly."

"We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas."

"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."

"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."

"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."

"We face challenges with its stability."

"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."

"This solution is not scalable."

"It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."

More OpenText Data Protector cons

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."

"IBM ProtectTIER is an expensive solution."

"This solution is very expensive."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"It is fast, reliable, and its licensing policy is great."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"There is a perpetual license involved in addition to support which needs to be renewed annually."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

24%

Real Estate/Law Firm

Manufacturing Company

13%

Computer Software Company

13%

Financial Services Firm

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

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What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

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Comparisons

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Compared 100% of the time

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Compared 53% of the time

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Compared 12% of the time

Commvault Cloud vs OpenText Data Protector

Compared 8% of the time

Forcepoint Data Loss Prevention vs OpenText Data Protector

Compared 6% of the time

IBM Tivoli CDP for Files vs OpenText Data Protector

Compared 6% of the time

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Product Reports

Buyer's Guide

Deduplication Software

June 2025

Download IBM ProtectTIER product report

Buyer's Guide

OpenText Data Protector

June 2025

Download OpenText Data Protector product report

Also Known As

No data available

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

IBM

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

IBM ProtectTIER vs. OpenText Data Protector

July 2025

Free Report: IBM ProtectTIER vs. OpenText Data Protector

Find out what your peers are saying about IBM ProtectTIER vs. OpenText Data Protector and other solutions. Updated: July 2025.

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