IBM OpenPages vs MetricStream vs NAVEX Global comparison

IBM and MetricStream are both solutions in the GRC category. IBM is ranked #7 with an average rating of 8.0, while MetricStream is ranked #10. IBM holds a 2.8% mindshare in G, compared to MetricStream’s 3.1% mindshare. Additionally, 71% of IBM users are willing to recommend the solution, compared to 75% of MetricStream users who would recommend it.

IBM OpenPages

Read 9 IBM OpenPages reviews

1,768 Views
1,609 Comparison Views

71% willing to recommend

MetricStream

Read 3 MetricStream reviews

1,542 Views
1,280 Comparison Views

75% willing to recommend

NAVEX Global

Read 10 NAVEX Global reviews

952 Views
942 Comparison Views

100% willing to recommend

IBM OpenPages

MetricStream

NAVEX Global

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM OpenPages, MetricStream, and NAVEX Global based on real PeerSpot user reviews.

Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC.

To learn more, read our detailed GRC Report (Updated: March 2026).

Buyer's Guide

GRC

March 2026

Download the complete report

Helped 885,728 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of IBM OpenPages is 2.8%, down from 5.6% compared to the previous year. The mindshare of MetricStream is 3.1%, down from 4.8% compared to the previous year. The mindshare of NAVEX Global is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
IBM OpenPages	2.8%
MetricStream	3.1%
NAVEX Global	1.8%
Other	92.3%

GRC

Featured Reviews

Gabriele Meneguzzi

GRC Practice Leader at Stratos Analytics

Have improved operational control and simplified internal workflows through a clear user interface

The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.

Read full review

John Quant

Owner at a consultancy with 1-10 employees

Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades

MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.

Read full review

MgmtAnalyst196

-- at a performing arts with 201-500 employees

The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.

Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM OpenPages provides time savings in recording risk management components."

"With OpenPages, the risks and controls are registered and monitored continuously."

"The most valuable features are the workflow engine, calculations, and security rules."

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."

"IBM OpenPages saves time in my work as a developer."

"Good in ORM and compliance, analytics, custom reporting, features for our board including risk management, and good support for Basel regulations."

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."

"The content, reporting, and workflow features stand out as the most valuable aspects."

More IBM OpenPages pros

"The interface is mobile-friendly and it is getting a good response from our customers."

"It has good features and good functionality, and our customers feel there is a lot of merit in that."

"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."

"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."

"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."

"Technical support is excellent."

"This solution gives an opportunity for anonymous hotline complaints."

"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."

"It has made all the policies available in one accessible location for people to use them."

"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."

"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."

"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."

More NAVEX Global pros

Cons

"I believe there's room for improvement in establishing connections with external information."

"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

"Some self-relationships are not available in OpenPages' relationship model."

"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."

"The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages."

"Pricing! It's very expensive just for the licenses."

"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."

More IBM OpenPages cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."

"I would like to see out-of-the-box integration with more security, it would be helpful."

"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."

"We had some problems in middle of July, when we stopped getting our email notifications."

"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."

"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."

"The one thing that I noticed was, it times out sometimes."

"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."

"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."

"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."

"The reporting functions are terrible."

More NAVEX Global cons

Pricing and Cost Advice

Information not available

"They are flexible in terms of customers' needs."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which GRC solutions are best for your needs.

See recommendations

885,728 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Manufacturing Company

10%

Construction Company

Comms Service Provider

Financial Services Firm

21%

Manufacturing Company

Comms Service Provider

Computer Software Company

Financial Services Firm

Manufacturing Company

Retailer

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What needs improvement with IBM OpenPages?

There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make ...

See all answers

What is your primary use case for IBM OpenPages?

My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and comp...

See all answers

What advice do you have for others considering IBM OpenPages?

For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPag...

See all answers

What are the main differences between RSA Archer, MetricStream and IBM OpenPages?

RSA Archer, IBM OpenPages and MetricStream are the top GRC software solutions in the market today. Out of the 3, IBM ...

See all answers

Ask a question

Earn 20 points

Comparisons

RSA Archer vs IBM OpenPages

Compared 19% of the time

Formalize vs IBM OpenPages

Compared 4% of the time

ConvergePoint Policy Management Software vs IBM OpenPages

Compared 4% of the time

AuditBoard vs IBM OpenPages

Compared 4% of the time

SAP BusinessObjects GRC vs IBM OpenPages

Compared 4% of the time

More IBM OpenPages Competitors

RSA Archer vs MetricStream

Compared 14% of the time

AuditBoard vs MetricStream

Compared 8% of the time

Mitratech Prevalent vs MetricStream

Compared 8% of the time

Resolver GRC Suite vs MetricStream

Compared 5% of the time

SAP BusinessObjects GRC vs MetricStream

Compared 2% of the time

More MetricStream Competitors

Convercent vs NAVEX Global

Compared 11% of the time

Diligent One Platform (formerly Highbond) vs NAVEX Global

Compared 10% of the time

RSA Archer vs NAVEX Global

Compared 10% of the time

SAI360 vs NAVEX Global

Compared 9% of the time

NAVEX One vs NAVEX Global

Compared 5% of the time

More NAVEX Global Competitors

Product Reports

Buyer's Guide

GRC

March 2026

Download IBM OpenPages product report

Buyer's Guide

GRC

March 2026

Download MetricStream product report

Buyer's Guide

NAVEX Global

March 2026

Download NAVEX Global product report

Also Known As

OpenPages

No data available

Overview

Enables customers to manage risk and compliance initiatives across the enterprise, helping businesses to reduce loss, improve decision-making about resource allocation, and optimize business performance.

IBM

Provides advanced capabilities such as risk calculators and risk heat maps for risk analysis and monitoring.

MetricStream

NAVEX Global’s integrated suite of proven ethics and compliance software, training and services equips organizations to identify and contain compliance risks and threats. Whether you need one solution or our full suite, our flexible, scalable solutions make ethics and compliance programs more effective—and easier to manage and measure.

More than 12,500 clients—including 95 of the Fortune 100—around the world trust us to power their ethics & compliance programs.

Top 10 Ethics & Compliance Predictions & Recommendations for 2016

Training: NAVEX Engage Online Compliance Training Video, Course Library

Visit: Navexglobal.com

NAVEX

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus

Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: March 2026.

DOWNLOAD NOW

885,728 professionals have used our research since 2012.