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NAVEX Global vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX Global
Ranking in GRC
19th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
OneTrust GRC
Ranking in GRC
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
IT Vendor Risk Management (3rd)
 

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of NAVEX Global is 1.9%, down from 2.1% compared to the previous year. The mindshare of OneTrust GRC is 2.9%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
OneTrust GRC2.9%
NAVEX Global1.9%
Other95.2%
GRC
 

Featured Reviews

JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
Gerald Pegg - PeerSpot reviewer
Governance Risk and Compliance Coordinator at HUB International
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"Technical support is great."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"It has made all the policies available in one accessible location for people to use them."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"Technical support is excellent."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"The most valuable feature of the solution is that it already has visibility about all the data protection regulations or other cybersecurity regulations related to several countries"
"The simplicity of OneTrust GRC, particularly its user interface, is valuable as it makes it easy to use and not complex."
"As a solution for IT risks, it is a very good product."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"The privacy impact assessment automation tool and the incident management tool are very user-friendly."
"OneTrust GRC is stable."
"We receive notifications or cases and prioritize them accordingly, which helps us address issues promptly."
 

Cons

"We had some problems in middle of July, when we stopped getting our email notifications."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"The one thing that I noticed was, it times out sometimes."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"The reporting functions are terrible."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases."
"They could improve by offering free help."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"For the Vendor Risk Module I see only minor functionality improvements needed."
"There are several areas for improvement. One is the integration capability. Connecting various DSAR systems can be time-consuming if a single integration takes months to complete."
"There could be enhancements related to AI."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
"There are limitations to customized workflow automation, and they need to increase both the available automation and the customized workflow."
 

Pricing and Cost Advice

Information not available
"I found the pricing and setup cost very reasonable."
"OneTrust GRC's licensing costs about $15,000 per module."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"OneTrust GRC is an expensive solution."
"The platform is expensive."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
9%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
12%
Energy/Utilities Company
7%
Retailer
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
What is your primary use case for OneTrust GRC?
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sendin...
 

Comparisons

 

Also Known As

No data available
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
randstand, into, halfbrick
Find out what your peers are saying about NAVEX Global vs. OneTrust GRC and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.