IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do not work with them extensively.
IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs. IBM should focus on offering better pricing options for SMEs, as currently, the solution is more suited for larger enterprises.
It would be useful to have more out-of-the-box functionality, especially triggers and calculations. Additionally, more detailed documentation and video-oriented resources would be beneficial.
GRC Solution Consultant at a tech services company with 11-50 employees
Reseller
Top 10
Nov 12, 2024
Some self-relationships are not available in OpenPages' relationship model. Most clients want to link risk to risk, which this feature does not currently support. Self-relationship for risks is not available.
The solution must allow customization in reporting. The reporting tool is world-class, but it must be customizable. We cannot use it as a self-service tool. We must understand the reporting model to use it. It can get a bit technical.
I believe there's room for improvement in establishing connections with external information. When dealing with data from another system, there's often a need for importing. Currently, the flow of information in this regard lacks robust support. It would be beneficial to explore a system that enhances support for users, developers, and customer service in managing this operational aspect.
GRC solutions allow organizations to manage governance, risk, and compliance processes effectively. They integrate policies and controls, monitoring risks, and tracking compliance activities.Modern GRC solutions streamline the complex web of governance, risk management, and compliance tasks. By automating workflows and creating unified dashboards, they provide users the ability to monitor compliance status and mitigate risks efficiently. User insights highlight the importance of intuitive...
There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do not work with them extensively.
IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs. IBM should focus on offering better pricing options for SMEs, as currently, the solution is more suited for larger enterprises.
It would be useful to have more out-of-the-box functionality, especially triggers and calculations. Additionally, more detailed documentation and video-oriented resources would be beneficial.
Some self-relationships are not available in OpenPages' relationship model. Most clients want to link risk to risk, which this feature does not currently support. Self-relationship for risks is not available.
IBM can provide expertise in support and implementation rather than third-party SaaS. The pricing could also be improved.
The solution must allow customization in reporting. The reporting tool is world-class, but it must be customizable. We cannot use it as a self-service tool. We must understand the reporting model to use it. It can get a bit technical.
I believe there's room for improvement in establishing connections with external information. When dealing with data from another system, there's often a need for importing. Currently, the flow of information in this regard lacks robust support. It would be beneficial to explore a system that enhances support for users, developers, and customer service in managing this operational aspect.