We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A great solution for anyone wanting a modern endpoint device management solution."
"The solution has reduced the risk of security breaches by 30%."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"It's really easy to access."
"We have one MDM that works with Windows, iOS, and Android."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"We have not experienced any bugs or glitches with this solution."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Asset management is the most valuable feature and integral for device inventory."
"The implementation phase of IBM MaaS360 was pretty easy."
"The solution is easy to implement."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"It can change policies based on geolocation or schedules."
"No issues with scalability."
"We've found the solution to be easy to use."
"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."
"It has good stability."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"It was easy to use."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
"We can impose cybersecurity requirements."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The initial setup is a little bit complex."
"In an upcoming release, I would like to see some kind of analytics report."
"The reporting needs to be a bit more interactive."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"It would be ideal to add support for the distribution of windows.exe applications."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The user interface could definitely use some improvement."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The initial setup should be simplified."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"Lacks a modern enterprise mobility management platform."
"The technical support could be improved."
"The portal is not user-friendly."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 12 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 27 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "Quick to set up and easy to implement platform for monitoring and managing mobile endpoints". IBM MaaS360 is most compared with Jamf Pro, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and Sophos Mobile, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, Citrix Workspace and Cisco Meraki Systems Manager (MDM+EMM). See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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