IBM MaaS360 vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.0
Number of Reviews
174
Ranking in other categories
Configuration Management (3rd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (2nd)
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.2
Number of Reviews
99
Ranking in other categories
Remote Access (4th), Virtual Desktop Infrastructure (VDI) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of July 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 37.0%, down from 39.0% compared to the previous year. The mindshare of IBM MaaS360 is 3.7%, down from 4.5% compared to the previous year. The mindshare of Workspace ONE UEM is 12.8%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
Unique Categories:
Configuration Management
12.2%
Remote Access
5.5%
No other categories found
Virtual Desktop Infrastructure (VDI)
2.9%
 

Featured Reviews

KG
Aug 20, 2020
Helpful autopilot feature saves us time but the reporting needs to be improved
Microsoft really needs to improve the reporting in Intune. It doesn't come anywhere close to VMware Workspace when it comes to their reports. I am sure that Microsoft will improve but at the moment, they are underperforming in terms of reporting. There is a feature called dynamic groups, which populates users and computers based on a query that is written, and it runs at some interval. I would like to see this updated more frequently so that the users don't have to fair for too long before computers appear in the group. I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now. Although it can run in 64-bit mode, I would like to see this supported natively.
FC
Feb 25, 2021
Scalable and uses distribution groups to deploy apps but needs live technical support
Overall, I haven't been happy with it. Their licensing platform is absolutely awful. We've got locked out of our own account several times and that just has put a bad taste in my mouth. The initial setup is not exactly straightforward. There have been some changes in its software. The portal, for example, has changed. One nuisance feature is that, when you login, you have to always press enter, which is annoying. With most sites, you just click on the login and you go. With this portal, you have to specifically hit enter. The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.
RobJen - PeerSpot reviewer
Feb 1, 2024
A highly scalable product that provides seamless integration with third-party tools and improves remote workforce support
All the features, including Web, Android, and iOS Management, are valuable. Workspace ONE Intelligence is also a valuable tool. The streamlining of device management tasks is incorporated into the tool. We do not have to do much. The product has fully automated features that help people do tasks…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As the solution is a software as a service, the scalability is unlimited."
"The technical support of Microsoft Intune is good."
"Conditional access helps me control uncontrolled access."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"It is a stable solution."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"We've found the scalability to be very good."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"We've configured single sign-on for two or three enterprise customers, and it works very well."
"The Identity component of this solution is its most valuable feature."
"From a remote management perspective, I like the management and the inventory."
"The solution was easy to deploy."
"The product enables us to access our internal applications from anywhere in the world."
"Zero Trust implementation is a great feature."
"When we publish the applications, getting the credentials to log in and keep the application up or running is easy."
 

Cons

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"I think there should be a better tracking of the cell phones used on the Intune."
"User interface is basic and not very intuitive."
"The product needs to improve tech support."
"Can be added process of export/import environment configuration to simplify any migration processes."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The user interface could definitely use some improvement."
"The price could be lower."
"They should allow for the building of custom reports with graphics."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"From an improvement perspective, there is a need for discounts to be offered by the solution since it is something that any organization can expect from the product."
"Setup is not too complex."
"The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"We'd like the customization to be better."
"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
 

Pricing and Cost Advice

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The pricing is competitive, but it is not cheap."
"Intune is included in the Microsoft 365 licensing package that we have."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"We have the business premium licenses for the solution."
"I am satisfied with the pricing."
"The solution is expensive."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"I feel the pricing to be very high."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"I rate IBM MaaS360’s pricing a six out of ten."
"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
"Our organization has stopped using the solution because it was expensive."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"The price of the solution is costly for the number of users I am using it for."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"Its pricing was okay for our company."
"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
12%
Government
12%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about IBM MaaS360 vs. Workspace ONE UEM and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.