Try our new research platform with insights from 80,000+ expert users

IBM Kenexa vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Kenexa
Ranking in Benefits Administration
23rd
Ranking in Talent Management
19th
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
30
Ranking in other categories
Applicant Tracking and Recruiting Software (18th)
SAP HCM
Ranking in Benefits Administration
3rd
Ranking in Talent Management
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
58
Ranking in other categories
Cloud HCM (2nd)
 

Mindshare comparison

As of December 2025, in the Benefits Administration category, the mindshare of IBM Kenexa is 1.5%, up from 0.6% compared to the previous year. The mindshare of SAP HCM is 7.5%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
SAP HCM7.5%
IBM Kenexa1.5%
Other91.0%
Benefits Administration
 

Featured Reviews

Karan Grover - PeerSpot reviewer
Senior Manager at a financial services firm with 1,001-5,000 employees
Suitable for larger-scale companies aiming to streamline and automate their processes digitally
The deployment of the solution took between six to eight months. When we introduced BrassRing at my company, we encountered several challenges. First, moving data from our old system to BrassRing was tough because it needed reformatting. Second, connecting BrassRing with our HR data was tricky due to manual processes for roles and departments. Third, setting up the workflow in BrassRing was complex. Fourth, configuring user access and approval levels was a detailed task. We also had to manage the change process, including running both old and new systems in parallel, communicating changes, and training users. Lastly, monitoring and reporting were needed to ensure data accuracy and proper system usage once everything was in place. We had a team of six to eight people managing the project from our side during the BrassRing deployment. I'm not sure about the size of the BrassRing team, and we also had our own technical team, which had three to four members. The solution required maintenance, particularly from my side as the administrator. Maintenance responsibilities were divided into two parts: some tasks we, as end-users, could control, while others were the responsibility of the BrassRing team. Payment-related tasks were a regular part of our responsibilities. I wasn't the only person maintaining the solution. There were three power users from Infosys, each responsible for a specific geography. My counterpart managed it in the US, and I, along with my colleague in India, managed it for other geographies.
VD
DevOps Engineer at a computer software company with 51-200 employees
User interface simplifies task management with easy issue identification and quick resolutions
We don't currently need third-party solutions because Red Hat provides security through RH-ACM. This Red Hat product helps us identify vulnerabilities in Pods, YAML files, and other components. When we encounter vulnerability issues, we raise tickets, implement Red Hat's solutions, and close the tickets. OpenShift is predominantly implemented in banking sectors. Banking sectors require Enterprise edition platforms due to RBI guidelines. While small-scale industries might use Kubernetes on AWS platform, major banks such as SBI and Central Bank of India prefer OpenShift for its Enterprise edition status and comprehensive support from Red Hat. IPI setup is straightforward, but air gap environment setup is more challenging as it requires configuring HAProxy, DNS, manual DNS server, creating ignition files, downloading images, and creating separate repositories. Regarding competition, based on my knowledge, OpenShift has limited competitors apart from Red Hat. IBM has acquired Red Hat for OpenShift, and they run OpenShift on their Linux platform, making IBM the primary competitor. This product deserves a rating of 10 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that we can upload documents and download them on demand."
"IBM Kenexa is fairly stable. We don't have any downtime."
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"The functions are really important in the product in ReadyNodes."
"I think HCM was the most stable for me...It is a very scalable product."
"They have some interesting features in the learning space."
"The technical support is quite good."
"The stability of the solution is good."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"Scalability is excellent, and I would rate it ten out of ten."
"The valuable features of SAP HCM include managing employee data from hiring to retirement."
 

Cons

"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"I would like to have a better and more user-friendly interface."
"I would not recommend IBM Kenexa to others."
"It needs to update its reporting and analytics tools."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
"It needs a lot of end user training as it is not intuitive at all."
"The product's learning and development features could be better, including new exclusive LMS tools."
"It would be nice if the solution migrated to S/4HANA."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions."
 

Pricing and Cost Advice

"Kenexa was fairly priced. However, in 2019, before I left my previous organization, they significantly increased their pricing. It can be affordable, but their pricing is going up. It is not just licensing; it is how many applicants you have in your system on the database side."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"The pricing is really high."
"Be careful and guard against future changes in licensing."
"The pricing is not reasonable at all."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
"Licensing fees are paid yearly."
report
Use our free recommendation engine to learn which Benefits Administration solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
8%
Government
7%
Computer Software Company
7%
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise39
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Comparisons

 

Also Known As

IBM Smarter Workforce, Outstart
SAP Human Capital Management
 

Overview

 

Sample Customers

Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about IBM Kenexa vs. SAP HCM and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.