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IBM DevOps Test UI vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DevOps Test UI
Ranking in Functional Testing Tools
29th
Ranking in Regression Testing Tools
14th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Regression Testing Tools
4th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Test Automation Tools (5th)
 

Mindshare comparison

As of July 2025, in the Functional Testing Tools category, the mindshare of IBM DevOps Test UI is 0.8%, down from 0.8% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

HZ
Reliable test automation, and test data creation with efficient support
The solution can be improved by removing the need for object matching in the framework. The latest version has increased load time before testing can be run. The reason is that changes were made to how it works with the browser and the startup takes some time. Adjusting those changes to speed up the load time will improve the solution.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the UI component tester."
"IBM Rational Functional Tester is very contextual."
"It is compatible with all sorts of Dark Net applications. Its coverage is very good."
"Test automation is most valuable because it saves a lot of time."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The ease-of-use and quality of the overall product are above average."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
 

Cons

"They need to do a complete revamp so that even a non-technical person can manage the tool."
"The latest version has increased load time before testing can be run."
"If the solution is running on Linux, there are some issues around application compatibility."
"As many of our products are moving from PC to mobile, the most important thing that this solution needs is mobile app support."
"The pricing is the constraint."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"There could be API interfaces with this tool."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The integration tools could be better."
"Product is not stable enough and it crashes often."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
 

Pricing and Cost Advice

"Licensing is good but the prices for the products are expensive. A single-user license may go for something like $10,000 to $30,000. There are no additional costs, and support is included within that price."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"It comes with a high cost."
"The pricing is a little above average — it could be lower."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The option we chose was around $2,000 USD."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"We have a TestComplete 12 license."
"SmartBear TestComplete is an expensive tool."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Manufacturing Company
11%
Government
9%
Insurance Company
8%
Computer Software Company
18%
Manufacturing Company
16%
Financial Services Firm
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

IBM Rational Functional Tester
No data available
 

Overview

 

Sample Customers

Edumate
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM DevOps Test UI vs. SmartBear TestComplete and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.