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IBM DevOps Test UI vs SmartBear TestComplete comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DevOps Test UI
Ranking in Functional Testing Tools
26th
Ranking in Regression Testing Tools
13th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Regression Testing Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Test Automation Tools (6th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of IBM DevOps Test UI is 1.7%, up from 1.0% compared to the previous year. The mindshare of SmartBear TestComplete is 4.6%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete4.6%
IBM DevOps Test UI1.7%
Other93.7%
Functional Testing Tools
 

Featured Reviews

HZ
Lead Systems Tester at Government of Ontario, Canada
Reliable test automation, and test data creation with efficient support
The solution can be improved by removing the need for object matching in the framework. The latest version has increased load time before testing can be run. The reason is that changes were made to how it works with the browser and the startup takes some time. Adjusting those changes to speed up the load time will improve the solution.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By automating regression test suites using this product, we were able to show time savings of more than 1200 hours in less than ONE year."
"The most valuable feature is the UI component tester, which analyzes the changes in UI elements and allows me to automatically adapt and change my automation testing."
"It helps in automation by using better object recognition as compared to other tools in the market."
"The most valuable feature is the UI component tester."
"Robust API provides quick turnaround for developers to understand and automate functional test case quickly."
"It is 100% compatible with all sorts of database integrations and is compatible with all types of open source TFT-based applications, which makes it a great product to have."
"As it is built on Ellipse/Java and costs less than other tools, it is recommended."
"Test automation is most valuable because it saves a lot of time."
"This is the best tool for GUI and Web Automation."
"Using TestComplete I was able to immediately (after installation) begin coding regression tests for available functionality."
"Technical support is excellent, and if you reach out to them, they will get back to you within 24 hours."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"It's a really good product with minimal issues."
"My advice to others is: If you're looking for speed, configuration consistency, and accuracy of tests with fantastic results, go get TestComplete."
"You can record your actions and play them back later."
"Mainly, when we did an evaluation and comparison, TestComplete had two big advantages - Good technology support Relatively low price in comparison to other vendor tools"
 

Cons

"The latest version has increased load time before testing can be run."
"As many of our products are moving from PC to mobile, the most important thing that this solution needs is mobile app support."
"If in the future there is no support for mobile applications, then we will be using it less."
"If the solution is running on Linux, there are some issues around application compatibility."
"They need to do a complete revamp so that even a non-technical person can manage the tool."
"If you look at today's current context, I wouldn't recommend RFT because there are far more advanced solutions and products available."
"It does not fully justify being a paid tool, and it needs improvement."
"The object repository used for identifying objects can be made better. It has been noticed that the RFT tool is unable to identify some objects, due to which we are unable to add them to the object repository."
"I can sense there's still a little bit more room for improvement in terms of making the whole testing process easier."
"TestComplete had problems during long hours runs. In some cases it could crash without leaving any logs."
"There often are issues with web test execution."
"Sometimes the app crashes during test execution based on the amount of code that is running."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"Memory consumption Speed of interaction with controls Sets of prepared libraries like asserts Templates of tests from scratch"
"There is a problem with usability because the speed decreases, which could be an issue with scalability because of too many hits on the site."
"The initial setup of SmartBear TestComplete was complex."
 

Pricing and Cost Advice

"Licensing is good but the prices for the products are expensive. A single-user license may go for something like $10,000 to $30,000. There are no additional costs, and support is included within that price."
"It comes with a high cost."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The solution's pricing is too high."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The pricing is pretty reasonable."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Manufacturing Company
12%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
13%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Also Known As

IBM Rational Functional Tester
No data available
 

Overview

 

Sample Customers

Edumate
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM DevOps Test UI vs. SmartBear TestComplete and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.