"The most valuable feature is its stability, which is why we are using it."
"The content management is great."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"90% of the feedback we receive states that the UI is not very user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The interface needs to be more user-friendly."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
Earn 20 points
IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 4 reviews while OpenText 360 for SharePoint is ranked 16th in Business Process Management (BPM) with 3 reviews. IBM Case Foundation is rated 7.6, while OpenText 360 for SharePoint is rated 9.4. The top reviewer of IBM Case Foundation writes "Harness and integrate unstructured information with business processes". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A customizable product with good stability and scalability and reasonable price". IBM Case Foundation is most compared with IBM BPM, IBM Business Automation Workflow, Camunda Platform, Appian and Pega BPM, whereas OpenText 360 for SharePoint is most compared with Camunda Platform, Apache Airflow, ARIS BPA, K2 and BIC Platform . See our IBM Case Foundation vs. OpenText 360 for SharePoint report.
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