We performed a comparison between IBM Case Foundation and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The client and the IBM content navigation are the solution's most valuable features."
"Case Foundation provides a strong security boost."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The content management is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The solution is scalable."
"It's very easy."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The product has a strong and easy integration with Teams."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The collaborative environment for long-term archival or record management is great."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The fact that it allows for the internal sharing of information is very good."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"There are some features that could be enhanced like the document viewer"
"The solution can be quite expensive."
"90% of the feedback we receive states that the UI is not very user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"The user interface could definitely be improved."
IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. IBM Case Foundation is rated 7.8, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and Camunda. See our IBM Case Foundation vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
