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IBM Case Foundation vs OpenText 360 for SharePoint comparison

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Featured Review
Find out what your peers are saying about IBM Case Foundation vs. OpenText 360 for SharePoint and other solutions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is its stability, which is why we are using it.""The content management is great.""It is easy to set up workflows that notify the user depending on certain events.""The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

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"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.""The most valuable features are collaboration, traceability, retention of documents, and search.""In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."

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Cons
"We are now using microservices but there are some areas where the coordination with FileNet is problematic.""90% of the feedback we receive states that the UI is not very user-friendly.""Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow.""The interface needs to be more user-friendly."

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"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved.""They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all.""Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

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Pricing and Cost Advice
  • "Pricing is in the mid-range, it is not cheap, but it's not expensive."
  • "This is not an expensive solution and we are using the standard license."
  • "IBM Case Foundation is a little expensive."
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  • "Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
  • "On-premises version is expensive"
  • More OpenText 360 for SharePoint Pricing and Cost Advice →

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    Top Answer: 
    The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.
    Top Answer: 
    Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify… more »
    Top Answer: 
    Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should… more »
    Ranking
    Views
    781
    Comparisons
    617
    Reviews
    4
    Average Words per Review
    433
    Rating
    7.5
    Views
    1,457
    Comparisons
    1,030
    Reviews
    2
    Average Words per Review
    381
    Rating
    9.5
    Comparisons
    Also Known As
    Case Foundation, FileNet Business Process Manager
    Process 360, Global 360, OpenText Process 360
    Learn More
    Overview
    IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.
    With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
    Offer
    Learn more about IBM Case Foundation
    Learn more about OpenText 360 for SharePoint
    Sample Customers
    Suncorp Group Limited
    iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company34%
    Comms Service Provider14%
    Financial Services Firm10%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider17%
    Government9%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise38%
    Large Enterprise38%
    No Data Available
    Find out what your peers are saying about IBM Case Foundation vs. OpenText 360 for SharePoint and other solutions. Updated: January 2022.
    563,327 professionals have used our research since 2012.

    IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 4 reviews while OpenText 360 for SharePoint is ranked 16th in Business Process Management (BPM) with 3 reviews. IBM Case Foundation is rated 7.6, while OpenText 360 for SharePoint is rated 9.4. The top reviewer of IBM Case Foundation writes "Harness and integrate unstructured information with business processes". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A customizable product with good stability and scalability and reasonable price". IBM Case Foundation is most compared with IBM BPM, IBM Business Automation Workflow, Camunda Platform, Appian and Pega BPM, whereas OpenText 360 for SharePoint is most compared with Camunda Platform, Apache Airflow, ARIS BPA, K2 and BIC Platform . See our IBM Case Foundation vs. OpenText 360 for SharePoint report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.