Bizagi vs IBM Case Foundation comparison

Bizagi and IBM are both solutions in the Business Process Management (BPM) category. Bizagi is ranked #5 with an average rating of 8.4, while IBM is ranked #32 with an average rating of 8.0. Bizagi holds a 6.6% mindshare in BPM, compared to IBM’s 0.4% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Bizagi

Read 81 Bizagi reviews

4,387 Views
3,869 Comparison Views

92% willing to recommend

IBM Case Foundation

Read 13 IBM Case Foundation reviews

298 Views
204 Comparison Views

86% willing to recommend

Bizagi

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Bizagi and IBM Case Foundation compete in the process management category. Bizagi seems to have the upper hand in terms of cost-effectiveness and ease of use, making it particularly appealing for quick process automation with minimal technical support.

Features: Bizagi is known for its ease of use, quick deployment, and ability to automate and publish processes efficiently. Users appreciate its process modeling and BPMN compliance. IBM Case Foundation offers comprehensive document management and integration capabilities, making it suitable for larger organizations.

Room for Improvement: Bizagi users report issues with performance in complex scenarios, bugs in newer releases, and a need for improved licensing management. Also, better simulations and integration would be beneficial. IBM Case Foundation is criticized for outdated technology, a complex architecture, and high pricing. Users suggest that easier integration options and user-friendly updates are needed.

Ease of Deployment and Customer Service: Bizagi provides mixed deployment options, including on-premises and cloud, while IBM Case Foundation mainly supports on-premises environments. Bizagi's customer service receives varied reviews with some delays, while IBM's customer service is generally well-rated apart from needing better user responsiveness.

Pricing and ROI: Bizagi offers a free version and tiered pricing for advanced features, maintaining accessibility. Despite recent price increases, it remains cost-effective, providing quicker ROI due to its agility. IBM Case Foundation is more costly but offers better value within larger IBM ecosystems and for bigger firms, though its price often deters smaller businesses.

To learn more, read our detailed Bizagi vs. IBM Case Foundation Report (Updated: April 2025).

Buyer's Guide

Bizagi vs. IBM Case Foundation

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Business Process Management (BPM)

5th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (6th), Process Automation (5th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.6%, up from 5.8% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

Enables budget review efficiency with open source advantages and workflow orchestration

Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's simulation capabilities are the most valuable aspects."

"The solution offers a free version of their product."

"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."

"The natural notation is the best feature of Bizagi because it makes it compatible with other products."

"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."

"The initial setup is super simple."

"Business process modelling and simulation."

"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."

More Bizagi pros

"Case Foundation provides a strong security boost."

"The client and the IBM content navigation are the solution's most valuable features."

"It's very easy."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"It is easy to set up workflows that notify the user depending on certain events."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

More IBM Case Foundation pros

Cons

"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."

"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."

"The tool is expensive and it should improve its pricing."

"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."

"Bizagi allows for automation, but it's very complicated."

"There could be more documentation."

"It is difficult to drive ROI on types of processes involving complex business rules."

"The open source version lacks the option to publish."

More Bizagi cons

"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"The service as it currently stands is out-of-date and lacks flexibility."

"90% of the feedback we receive states that the UI is not very user-friendly."

"The cloud version could use more stability."

"The solution can be quite expensive."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

More IBM Case Foundation cons

Pricing and Cost Advice

"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."

"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."

"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."

"My company uses the free version of the product."

"Bizagi is totally free for modeling."

"Its price is reasonable."

"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."

"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."

More Bizagi pricing and cost advice

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

"IBM Case Foundation is a little expensive."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Government

Manufacturing Company

Computer Software Company

20%

Insurance Company

12%

University

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

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What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

Comparisons

Camunda vs Bizagi

Compared 25% of the time

Visio vs Bizagi

Compared 20% of the time

Lucidchart vs Bizagi

Compared 6% of the time

Bonita vs Bizagi

Compared 6% of the time

Appian vs Bizagi

Compared 5% of the time

More Bizagi Competitors

IBM Business Automation Workflow vs IBM Case Foundation

Compared 100% of the time

More IBM Case Foundation Competitors

Product Reports

Buyer's Guide

Bizagi

May 2025

Download Bizagi product report

Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Suncorp Group Limited

Buyer's Guide

Bizagi vs. IBM Case Foundation

April 2025

Free Report: Bizagi vs. IBM Case Foundation

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