Bizagi vs IBM Case Foundation comparison

Bizagi and IBM are both solutions in the Business Process Management (BPM) category. Bizagi is ranked #5 with an average rating of 8.3, while IBM is ranked #30 with an average rating of 8.0. Bizagi holds a 5.6% mindshare in BPM, compared to IBM’s 0.5% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Bizagi

Read 84 Bizagi reviews

7,185 Views
4,024 Comparison Views

92% willing to recommend

IBM Case Foundation

Read 14 IBM Case Foundation reviews

416 Views
412 Comparison Views

86% willing to recommend

Bizagi

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Bizagi and IBM Case Foundation compete in the process management category. Bizagi seems to have the upper hand in terms of cost-effectiveness and ease of use, making it particularly appealing for quick process automation with minimal technical support.

Features: Bizagi is known for its ease of use, quick deployment, and ability to automate and publish processes efficiently. Users appreciate its process modeling and BPMN compliance. IBM Case Foundation offers comprehensive document management and integration capabilities, making it suitable for larger organizations.

Room for Improvement: Bizagi users report issues with performance in complex scenarios, bugs in newer releases, and a need for improved licensing management. Also, better simulations and integration would be beneficial. IBM Case Foundation is criticized for outdated technology, a complex architecture, and high pricing. Users suggest that easier integration options and user-friendly updates are needed.

Ease of Deployment and Customer Service: Bizagi provides mixed deployment options, including on-premises and cloud, while IBM Case Foundation mainly supports on-premises environments. Bizagi's customer service receives varied reviews with some delays, while IBM's customer service is generally well-rated apart from needing better user responsiveness.

Pricing and ROI: Bizagi offers a free version and tiered pricing for advanced features, maintaining accessibility. Despite recent price increases, it remains cost-effective, providing quicker ROI due to its agility. IBM Case Foundation is more costly but offers better value within larger IBM ecosystems and for bigger firms, though its price often deters smaller businesses.

To learn more, read our detailed Bizagi vs. IBM Case Foundation Report (Updated: September 2025).

Buyer's Guide

Bizagi vs. IBM Case Foundation

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Business Process Management (BPM)

5th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Design (3rd), Process Automation (5th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th), Process Mining (6th)

IBM Case Foundation

Ranking in Business Process Management (BPM)

30th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Bizagi is 5.6%, down from 6.3% compared to the previous year. The mindshare of IBM Case Foundation is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Bizagi	5.6%
IBM Case Foundation	0.5%
Other	93.9%

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

Enables budget review efficiency with open source advantages and workflow orchestration

Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.

Read full review

Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The visualizations and attachments provided by the product are valuable."

"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."

"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."

"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."

"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."

"Great software for managing my business. I think this is the best business process management software."

"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."

More Bizagi pros

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"The most valuable feature is its stability, which is why we are using it."

"Case Foundation provides a strong security boost."

"It's very easy."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

More IBM Case Foundation pros

Cons

"The open source version lacks the option to publish."

"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."

"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."

"If they add a few more capabilities like AIML and DocGen AI, these features would be good."

"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."

"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."

"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."

"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."

More Bizagi cons

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"The cloud version could use more stability."

"The interface needs to be more user-friendly."

"90% of the feedback we receive states that the UI is not very user-friendly."

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"The solution can be quite expensive."

"There are some features that could be enhanced like the document viewer"

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

More IBM Case Foundation cons

Pricing and Cost Advice

"If they can freeze the pricing in a contract, I advise them to do so."

"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."

"It is on par with other BPM tools, but not as expensive as Pega nor Appian."

"This is a free solution."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"The product must improve its cost."

"Pricing is good value for money."

"The paid version costs us about $20,000 for 100 users annually."

More Bizagi pricing and cost advice

"IBM Case Foundation is a little expensive."

"This is not an expensive solution and we are using the standard license."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Government

10%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is more expensive. The license cost for Cloud Pak is per user and increases with the n...

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What needs improvement with IBM Case Foundation?

We face some challenges with IBM Case Foundation from our customers, particularly with administration and configuration. We face many issues and open tickets with IBM regarding that, especially som...

See all answers

Comparisons

Visio vs Bizagi

Compared 29% of the time

Camunda vs Bizagi

Compared 20% of the time

Lucidchart vs Bizagi

Compared 5% of the time

SAP Signavio Process Manager vs Bizagi

Compared 4% of the time

Bonita vs Bizagi

Compared 4% of the time

More Bizagi Competitors

IBM Business Automation Workflow vs IBM Case Foundation

Compared 40% of the time

IBM BPM vs IBM Case Foundation

Compared 33% of the time

OpenText MBPM vs IBM Case Foundation

Compared 28% of the time

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Product Reports

Buyer's Guide

Bizagi

October 2025

Download Bizagi product report

Buyer's Guide

IBM Case Foundation

September 2025

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Suncorp Group Limited

Buyer's Guide

Bizagi vs. IBM Case Foundation

September 2025

Free Report: Bizagi vs. IBM Case Foundation

Find out what your peers are saying about Bizagi vs. IBM Case Foundation and other solutions. Updated: September 2025.

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