Bizagi vs IBM Case Foundation comparison

Bizagi and IBM are both solutions in the Business Process Management (BPM) category. Bizagi is ranked #11 with an average rating of 8.3, while IBM is ranked #32 with an average rating of 8.0. Bizagi holds a 6.2% mindshare in BPM, compared to IBM’s 0.4% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Bizagi

Read 81 Bizagi reviews

4,188 Views
1,458 Comparison Views

92% willing to recommend

IBM Case Foundation

Read 13 IBM Case Foundation reviews

333 Views
167 Comparison Views

86% willing to recommend

Bizagi

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Bizagi and IBM Case Foundation compete in the process management category. Bizagi seems to have the upper hand in terms of cost-effectiveness and ease of use, making it particularly appealing for quick process automation with minimal technical support.

Features: Bizagi is known for its ease of use, quick deployment, and ability to automate and publish processes efficiently. Users appreciate its process modeling and BPMN compliance. IBM Case Foundation offers comprehensive document management and integration capabilities, making it suitable for larger organizations.

Room for Improvement: Bizagi users report issues with performance in complex scenarios, bugs in newer releases, and a need for improved licensing management. Also, better simulations and integration would be beneficial. IBM Case Foundation is criticized for outdated technology, a complex architecture, and high pricing. Users suggest that easier integration options and user-friendly updates are needed.

Ease of Deployment and Customer Service: Bizagi provides mixed deployment options, including on-premises and cloud, while IBM Case Foundation mainly supports on-premises environments. Bizagi's customer service receives varied reviews with some delays, while IBM's customer service is generally well-rated apart from needing better user responsiveness.

Pricing and ROI: Bizagi offers a free version and tiered pricing for advanced features, maintaining accessibility. Despite recent price increases, it remains cost-effective, providing quicker ROI due to its agility. IBM Case Foundation is more costly but offers better value within larger IBM ecosystems and for bigger firms, though its price often deters smaller businesses.

To learn more, read our detailed Bizagi vs. IBM Case Foundation Report (Updated: June 2025).

Buyer's Guide

Bizagi vs. IBM Case Foundation

June 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Business Process Management (BPM)

11th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (6th), Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th)

IBM Case Foundation

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.2%, up from 5.8% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

Enables budget review efficiency with open source advantages and workflow orchestration

Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product allowed users to connect with flow chart elements with ease."

"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."

"The most valuable feature is the simulation."

"The solution's simulation capabilities are the most valuable aspects."

"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."

"The amount of control that this solution provides is great."

"The user logic is very easy to understand, even for people who are not engineers nor developers."

"The most valuable features of the solution are the process modeling part and process simulation."

More Bizagi pros

"The most valuable feature is its stability, which is why we are using it."

"The client and the IBM content navigation are the solution's most valuable features."

"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."

"It's very easy."

"The content management is great."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

More IBM Case Foundation pros

Cons

"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."

"The tool is expensive and it should improve its pricing."

"The open source version lacks the option to publish."

"The solution was very limited."

"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."

"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."

"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."

"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."

More Bizagi cons

"The interface needs to be more user-friendly."

"There are some features that could be enhanced like the document viewer"

"The limitation is only for customization because IBM doesn't support it."

"The solution can be quite expensive."

"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

More IBM Case Foundation cons

Pricing and Cost Advice

"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."

"My company uses the free version of the product."

"We have no issues with the pricing."

"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"Bizagi is totally free for modeling."

"The Bizagi modeler can be downloaded free of charge."

"It is expensive."

More Bizagi pricing and cost advice

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"IBM Case Foundation is a little expensive."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"This is not an expensive solution and we are using the standard license."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

12%

Government

Manufacturing Company

Government

16%

Insurance Company

12%

Computer Software Company

10%

University

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

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What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

See all answers

What needs improvement with IBM Case Foundation?

See all answers

Comparisons

Camunda vs Bizagi

Compared 24% of the time

Visio vs Bizagi

Compared 22% of the time

Lucidchart vs Bizagi

Compared 7% of the time

SAP Signavio Process Manager vs Bizagi

Compared 5% of the time

Bonita vs Bizagi

Compared 5% of the time

More Bizagi Competitors

IBM Business Automation Workflow vs IBM Case Foundation

Compared 45% of the time

iGrafx Process360 Live Platform vs IBM Case Foundation

Compared 27% of the time

OpenText MBPM vs IBM Case Foundation

Compared 27% of the time

More IBM Case Foundation Competitors

Product Reports

Buyer's Guide

Bizagi

June 2025

Download Bizagi product report

Buyer's Guide

IBM Case Foundation

June 2025

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Suncorp Group Limited

Buyer's Guide

Bizagi vs. IBM Case Foundation

June 2025

Free Report: Bizagi vs. IBM Case Foundation

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