Bizagi vs IBM Case Foundation comparison

Bizagi and IBM are both solutions in the Business Process Management (BPM) category. Bizagi is ranked #9 with an average rating of 8.4, while IBM is ranked #27 with an average rating of 8.0. Bizagi holds a 4.2% mindshare in BPM, compared to IBM’s 0.8% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Bizagi

Read 84 Bizagi reviews

7,597 Views
4,026 Comparison Views

92% willing to recommend

IBM Case Foundation

Read 14 IBM Case Foundation reviews

689 Views
689 Comparison Views

86% willing to recommend

Bizagi

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Bizagi and IBM Case Foundation compete in the process management category. Bizagi seems to have the upper hand in terms of cost-effectiveness and ease of use, making it particularly appealing for quick process automation with minimal technical support.

Features: Bizagi is known for its ease of use, quick deployment, and ability to automate and publish processes efficiently. Users appreciate its process modeling and BPMN compliance. IBM Case Foundation offers comprehensive document management and integration capabilities, making it suitable for larger organizations.

Room for Improvement: Bizagi users report issues with performance in complex scenarios, bugs in newer releases, and a need for improved licensing management. Also, better simulations and integration would be beneficial. IBM Case Foundation is criticized for outdated technology, a complex architecture, and high pricing. Users suggest that easier integration options and user-friendly updates are needed.

Ease of Deployment and Customer Service: Bizagi provides mixed deployment options, including on-premises and cloud, while IBM Case Foundation mainly supports on-premises environments. Bizagi's customer service receives varied reviews with some delays, while IBM's customer service is generally well-rated apart from needing better user responsiveness.

Pricing and ROI: Bizagi offers a free version and tiered pricing for advanced features, maintaining accessibility. Despite recent price increases, it remains cost-effective, providing quicker ROI due to its agility. IBM Case Foundation is more costly but offers better value within larger IBM ecosystems and for bigger firms, though its price often deters smaller businesses.

To learn more, read our detailed Bizagi vs. IBM Case Foundation Report (Updated: December 2025).

Buyer's Guide

Bizagi vs. IBM Case Foundation

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Business Process Management (BPM)

9th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Design (3rd), Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (13th)

IBM Case Foundation

Ranking in Business Process Management (BPM)

27th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Bizagi is 4.2%, down from 6.4% compared to the previous year. The mindshare of IBM Case Foundation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Bizagi	4.2%
IBM Case Foundation	0.8%
Other	95.0%

Business Process Management (BPM)

Featured Reviews

Fred_Lee

Enterprise Architect at a mining and metals company with 10,001+ employees

Intuitive toolset engages users effectively in agile projects

I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.

Read full review

Khalid Tamim

Senior Systems Consultant at Saudi Telecom Company

User experience reveals stability and easy deployment, though improvements in integration options are needed

We are still working with DataPower Gateway with IBM solutions, but they will move to webMethods from DataPower, IBM. We still use IBM FileNet for the FileNet. We have already integrated IBM Case Foundation with IBM Content Management and are using IBM Content Navigator as an interface in Content Engine and Content Management for lifecycle documents. I do not use analytics for operational insights. We work in banking, but not in healthcare. Currently, my customers are using it on-premises, and security-wise it is fine. For Saudi Arabia, 300 users represent a medium business. I recommend IBM Case Foundation; it is the best in BPM solutions, and I support it. It is the best because it has stability, very good stability. IBM has good stability, and performance-wise it is also easy for deployment. From the GUI, you can make many changes, and it is low code; we did not write much code because the BPM design is a very good solution. My total rating for IBM Case Foundation is 8.5 out of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The natural notation is the best feature of Bizagi because it makes it compatible with other products."

"Bizagi is simple. It's simple to learn."

"The user interface is very good, making it easy for business people to understand."

"The product enables the users to automate the processes and provides a good user experience."

"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."

"Bizagi is very simple and easy to use, which I find most valuable, as it allows users to create clean and neat process maps."

"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."

"Very user friendly and a professional solution."

More Bizagi pros

"The solution is scalable."

"The client and the IBM content navigation are the solution's most valuable features."

"The content management is great."

"The only thing is that we can easily track where the application is in the process, from manual to automation."

"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."

"Case Foundation provides a strong security boost."

"It's very easy."

"I recommend IBM Case Foundation; it is the best in BPM solutions, and I support it."

More IBM Case Foundation pros

Cons

"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."

"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."

"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."

"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."

"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."

"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."

"The open source version lacks the option to publish."

"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."

More Bizagi cons

"The solution can be quite expensive."

"The service as it currently stands is out-of-date and lacks flexibility."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"We are now using microservices but there are some areas where the coordination with FileNet is problematic."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"The cloud version could use more stability."

"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."

"90% of the feedback we receive states that the UI is not very user-friendly."

More IBM Case Foundation cons

Pricing and Cost Advice

"I think that its price is reasonable."

"This is a free solution."

"It is expensive."

"The paid version costs us about $20,000 for 100 users annually."

"The price could be lower."

"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."

"It is not expensive."

"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."

More Bizagi pricing and cost advice

"IBM Case Foundation is a little expensive."

"This is not an expensive solution and we are using the standard license."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Government

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

See all answers

What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

What is your experience regarding pricing and costs for IBM Case Foundation?

The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is more expensive. The license cost for Cloud Pak is per user and increases with the n...

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What needs improvement with IBM Case Foundation?

We face some challenges with IBM Case Foundation from our customers, particularly with administration and configuration. We face many issues and open tickets with IBM regarding that, especially som...

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What is your primary use case for IBM Case Foundation?

My customer's main use cases for IBM Case Foundation include banking, such as Bank Alryad, and the state Ministry of OI. There are many banks in Saudi Arabia in the banking sector. In the banking s...

See all answers

Comparisons

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Compared 25% of the time

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SAP Signavio Process Manager vs Bizagi

Compared 4% of the time

Appian vs Bizagi

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Lucidchart vs Bizagi

Compared 4% of the time

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IBM Business Automation Workflow vs IBM Case Foundation

Compared 19% of the time

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Compared 17% of the time

ARIS BPA vs IBM Case Foundation

Compared 16% of the time

OpenText MBPM vs IBM Case Foundation

Compared 14% of the time

iGrafx Process360 Live Platform vs IBM Case Foundation

Compared 10% of the time

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Product Reports

Buyer's Guide

Bizagi

January 2026

Download Bizagi product report

Buyer's Guide

IBM Case Foundation

January 2026

Download IBM Case Foundation product report

Also Known As

No data available

Case Foundation, FileNet Business Process Manager

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Suncorp Group Limited

Buyer's Guide

Bizagi vs. IBM Case Foundation

December 2025

Free Report: Bizagi vs. IBM Case Foundation

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