We performed a comparison between Bizagi and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"The amount of control that this solution provides is great."
"Business process modelling and simulation."
"The free online Help and E-Learning is very strong."
"The user interface is pretty good."
"The approval process is simple."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It is easy to set up workflows that notify the user depending on certain events."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The most valuable feature is its stability, which is why we are using it."
"It's very easy."
"The content management is great."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"There could be more documentation."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"The technical support is not fast enough and should be improved."
"The solution was very limited."
"Difficult to export in formats other than PDF."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The solution can be quite expensive."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The service as it currently stands is out-of-date and lacks flexibility."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The cloud version could use more stability."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"90% of the feedback we receive states that the UI is not very user-friendly."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. Bizagi is rated 8.4, while IBM Case Foundation is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our Bizagi vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
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