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ARIS BPA vs IBM Case Foundation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Business Process Design (6th)
IBM Case Foundation
Ranking in Business Process Management (BPM)
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 3.8%, down from 5.7% compared to the previous year. The mindshare of IBM Case Foundation is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
ARIS BPA3.8%
IBM Case Foundation0.5%
Other95.7%
Business Process Management (BPM)
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Nouman Nawaz - PeerSpot reviewer
Mature product in terms of security and stable product
The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"The solution is user-friendly and easy to expose."
"The ability to sort via multiple criteria to identify the relationships you need for a specific object."
"Visualizes processes which helps the business see pain points."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"The technical support is good."
"Platform that it supports covers legacy and new. Caters to moving older objects into an integrated DB, relatively popular ones: SQL, Oracle, etc."
"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"The content management is great."
"It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It is easy to set up workflows that notify the user depending on certain events."
"It's very easy."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The client and the IBM content navigation are the solution's most valuable features."
"The solution is scalable."
 

Cons

"The solution's processes are huge and it is not easy to get an overview of how things work. It needs to improve the interface. I would like to see the product include a better overview of processes and improve search."
"I find it difficult to access the database as I want with direct querying."
"I believe the solutions BPM tools are not very good and need improvements."
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view.​"
"Create simple data uploader."
"I could use more icons and other graphical elements.​"
"The solution can be quite expensive."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"​The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications.​"
"The limitation is only for customization because IBM doesn't support it."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"There are some features that could be enhanced like the document viewer"
 

Pricing and Cost Advice

"The product is a bit pricey."
"We have a concurrent license system."
"The setup cost and pricing depend on the license (Modeler, Viewer, Administrator)."
"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."
"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"The price of the solution is reasonable."
"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"It is an expensive solution."
"The price falls in the middle range—not overly expensive but not extremely affordable either."
"Pricing is in the mid-range, it is not cheap, but it's not expensive."
"This is not an expensive solution and we are using the standard license."
"IBM Case Foundation is a little expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
11%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise47
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.
What do you like most about IBM Case Foundation?
A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
What is your experience regarding pricing and costs for IBM Case Foundation?
The tool is expensive for my customers; it is very expensive, more than other solutions. Some customers say it is more expensive. The license cost for Cloud Pak is per user and increases with the n...
What needs improvement with IBM Case Foundation?
We face some challenges with IBM Case Foundation from our customers, particularly with administration and configuration. We face many issues and open tickets with IBM regarding that, especially som...
 

Comparisons

 

Also Known As

ARIS, ARIS BPM
Case Foundation, FileNet Business Process Manager
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Suncorp Group Limited
Find out what your peers are saying about ARIS BPA vs. IBM Case Foundation and other solutions. Updated: November 2025.
873,003 professionals have used our research since 2012.