ARIS BPA vs iServer comparison

Software AG and Orbus Software are both solutions in the Business Process Design category. Software AG is ranked #6 with an average rating of 8.1, while Orbus Software is ranked #16 with an average rating of 8.0. Software AG holds a 7.2% mindshare in BPD, compared to Orbus Software’s 1.9% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 85% of Orbus Software users who would recommend it.

ARIS BPA

Read 68 ARIS BPA reviews

5,697 Views
3,931 Comparison Views

89% willing to recommend

iServer

Read 18 iServer reviews

2,316 Views
1,297 Comparison Views

85% willing to recommend

ARIS BPA

iServer

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

ARIS BPA and iServer are leading solutions in business process analysis. ARIS BPA gains an edge due to its extensive enterprise modeling features and integration capabilities, while iServer's strength lies in its ease of use complementing Microsoft Office integration.

Features: ARIS BPA provides comprehensive tools like EPC modeling and simulation, notable for an all-encompassing view of enterprise architecture. Its support for various integrations enhances process documentation and analysis. iServer offers seamless integration with Microsoft Office, intuitive use for document management, and workflow alignment with Office tools, making it user-friendly for organizations heavily invested in Microsoft products.

Room for Improvement: ARIS BPA could improve its complexity and lack of a real-time workflow engine, while its limited API support poses integration challenges. iServer could enhance its modeling capabilities and data visualization, as well as address performance issues. Both platforms can benefit from more intuitive user interfaces and streamlined integration features.

Ease of Deployment and Customer Service: ARIS BPA supports flexible deployment options including Hybrid Cloud and on-premises, receiving mixed reviews on customer service but with strong community support. iServer, offering various deployment methods except hybrid, is noted for reasonable support but may require vendor assistance for complex problems, with potential delays.

Pricing and ROI: ARIS BPA, though perceived as expensive, offers high value for large enterprises due to its features and integration capabilities, with a complex licensing model. iServer is considered more cost-effective, with a generally lower price point, appealing to organizations seeking budget-friendly solutions. The return on investment is substantial for both, enhancing process understanding and operational efficiency.

To learn more, read our detailed ARIS BPA vs. iServer Report (Updated: September 2025).

Buyer's Guide

ARIS BPA vs. iServer

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Design

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (8th)

iServer

Ranking in Business Process Design

16th

Average Rating

7.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (8th)

Mindshare comparison

As of September 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.2%, down from 8.9% compared to the previous year. The mindshare of iServer is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
ARIS BPA	7.2%
iServer	1.9%
Other	90.9%

Business Process Design

Featured Reviews

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Empowers teams with robust business process modeling capabilities

They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.

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Antonios Lazanakis

Senior IT Solution Architect at a financial services firm with 10,001+ employees

Flexible, easy to use, and easy to import data

We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."

"The solution is user-friendly and easy to expose."

"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."

"It helps to maintain a single source of truth regarding the processes followed within an organization."

"The shared repository allows for cross-functional cooperation instead of doing things in a silo. You can operate cross-functionally and really work end-to-end, instead of dividing everything up on a functional basis."

"The solution has come up with a web portal that makes it easy to model and show to clients."

"The tool has good navigation."

"It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports."

More ARIS BPA pros

"iServer is a very flexible platform for defining your own enterprise architecture model."

"The solution is easily modified to suit your needs."

"Tech support is very responsive. They solved issues within a prompt response time."

"This flexibility is the most helpful part in the standard version."

"It has helped having data lineage in the business cluster, which is used as control artifacts."

"We like the governance."

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."

"The initial setup is easy."

More iServer pros

Cons

"I find it difficult to access the database as I want with direct querying."

"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."

"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."

"Since this is a design tool, seamless interface to make the process flows executable."

"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view."

"In terms of improvement, the app could use some small details and functionalities."

"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."

"The interface is a little archaic."

More ARIS BPA cons

"The product is more expensive than Spark."

"More visualization techniques and ways to report the data might be helpful."

"It runs relatively slowly."

"The migration tool needs to be included in the main package, and not as a separate license."

"The performance is slow, which is something that should be improved."

"Cannot see which activities are control activities."

"The modelling needs improvement, specifically forecasting capabilities and scenarios."

"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."

More iServer cons

Pricing and Cost Advice

"The solution has a fair price for the value it delivers."

"It is well worth the investment in the enterprise."

"If you can afford it, it's the best so far."

"It depends on different parameters."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"The tool is expensive."

"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."

"I would recommend the product to only enterprise companies because of the pricing."

More ARIS BPA pricing and cost advice

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."

"The price of iServer is reasonable compared to other solutions."

"The product has a moderate pricing."

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."

"The solution is cheaper than its competitors."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

11%

Government

Financial Services Firm

19%

Government

13%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	8
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.

See all answers

What do you like most about iServer?

iServer has valuable features for workflow and document management.

See all answers

What needs improvement with iServer?

iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...

See all answers

What is your primary use case for iServer?

We use iServer to establish an enterprise architecture function in our organization.

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 23% of the time

ADONIS vs ARIS BPA

Compared 9% of the time

Camunda vs ARIS BPA

Compared 8% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

Visio vs ARIS BPA

Compared 6% of the time

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LeanIX vs iServer

Compared 23% of the time

OrbusInfinity vs iServer

Compared 15% of the time

Sparx Systems Enterprise Architect vs iServer

Compared 11% of the time

BiZZdesign HoriZZon vs iServer

Compared 10% of the time

ARIS Cloud vs iServer

Compared 7% of the time

More iServer Competitors

Product Reports

Buyer's Guide

ARIS BPA

September 2025

Download ARIS BPA product report

Buyer's Guide

Enterprise Architecture Management

August 2025

Download iServer product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Orbus Software

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Buyer's Guide

ARIS BPA vs. iServer

September 2025

Free Report: ARIS BPA vs. iServer

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