IBM Application Performance Management vs ITRS Geneos comparison

IBM and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #52 with an average rating of 7.0, while ITRS is ranked #34 with an average rating of 5.0. IBM holds a 0.5% mindshare in APM, compared to ITRS’s 1.1% mindshare. Additionally, 62% of IBM users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

IBM Application Performance...

Read 7 IBM Application Performance Management reviews

833 Views
808 Comparison Views

62% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
2,653 Comparison Views

96% willing to recommend

IBM Application Performance...

ITRS Geneos

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and IBM Application Performance Management compete in IT infrastructure and application performance monitoring. IBM's solution appears to have the upper hand due to its comprehensive feature set.

Features: ITRS Geneos provides detailed real-time monitoring, customizable dashboards, and extensive alerting options. IBM Application Performance Management offers a broad range of analytics, automation tools, and performance optimization capabilities.

Room for Improvement: ITRS Geneos needs enhanced scalability, simplified alert management, and improved integration options. IBM Application Performance Management requires better integration flexibility, more user training resources, and streamlined configuration processes.

Ease of Deployment and Customer Service: ITRS Geneos has a straightforward setup but customization can be challenging. IBM Application Performance Management has a more complex deployment process but is supported by strong customer service and extensive documentation.

Pricing and ROI: ITRS Geneos is cost-effective with favorable ROI for smaller to mid-sized deployments. IBM Application Performance Management has a higher initial setup cost but offers long-term ROI potential for larger enterprises with advanced capabilities.

To learn more, read our detailed IBM Application Performance Management vs. ITRS Geneos Report (Updated: September 2025).

Buyer's Guide

IBM Application Performance Management vs. ITRS Geneos

September 2025

Download the complete report

Helped 869,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Application Performance...

Ranking in Application Performance Monitoring (APM) and Observability

52nd

Average Rating

6.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (67th), IT Infrastructure Monitoring (46th)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Application Performance Management is 0.5%, up from 0.4% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
ITRS Geneos	1.1%
IBM Application Performance Management	0.5%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Daniel Tamiru

Manager, Database & System Administration at Awash International Bank

A multi-functional solution but has poor stability and performance-related issues

We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."

"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."

"It's easy to use."

"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."

"The initial setup was straightforward and took minimal effort."

"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."

"I would rate the scalability an eight out of ten."

"The clean and colorful UI and easy to use options like snooze and active times."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

More ITRS Geneos pros

Cons

"The stability is not great and should be better."

"The demo that was provided to us is not working very well. At times, there are errors."

"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."

"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."

"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."

"Technical support can be slow and needs improvement."

"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"The ITA, the post-incident analytics, could be improved."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"It needs to be easier to configure, especially with the JMX plugins."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

More ITRS Geneos cons

Pricing and Cost Advice

"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."

"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."

"The licensing fees can be paid every six months or on a yearly basis."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"I can say it's not that cheap because the licensing is a little bit costly"

More ITRS Geneos pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

869,771 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

25%

Retailer

14%

University

Manufacturing Company

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What do you like most about IBM Application Performance Management?

I would rate the scalability an eight out of ten.

See all answers

What needs improvement with IBM Application Performance Management?

They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. ...

See all answers

What is your primary use case for IBM Application Performance Management?

I monitor business applications for more than four end users.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Comparisons

BMC AMI Strobe vs IBM Application Performance Management

Compared 24% of the time

Instana Dynamic APM vs IBM Application Performance Management

Compared 17% of the time

Splunk AppDynamics vs IBM Application Performance Management

Compared 16% of the time

IBM Tivoli Composite Application Manager vs IBM Application Performance Management

Compared 13% of the time

Datadog vs IBM Application Performance Management

Compared 11% of the time

More IBM Application Performance Management Competitors

Dynatrace vs ITRS Geneos

Compared 23% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

IBM Application Performance Management report

Download IBM Application Performance Management product report

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Also Known As

IBM APM

Geneos

Overview

The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.

IBM

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Mibtree, EatDrinkDeals.com, IT Performance Advisor

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

IBM Application Performance Management vs. ITRS Geneos

September 2025

Free Report: IBM Application Performance Management vs. ITRS Geneos

Find out what your peers are saying about IBM Application Performance Management vs. ITRS Geneos and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,771 professionals have used our research since 2012.

See our IBM Application Performance Management vs. ITRS Geneos report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.