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Hyland OnBase vs OpenText ProVision comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Business Process Management (BPM)
15th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (6th), Low-Code Development Platforms (12th)
OpenText ProVision
Ranking in Business Process Management (BPM)
45th
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (28th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of OpenText ProVision is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Hyland OnBase1.4%
OpenText ProVision0.6%
Other98.0%
Business Process Management (BPM)
 

Featured Reviews

reviewer1981395 - PeerSpot reviewer
Product owner at a computer software company with 10,001+ employees
Seamless data management enhances security while monolithic architecture and reporting need improvements
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.
reviewer1944672 - PeerSpot reviewer
Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution's most valuable features are integration and flexibility."
"Its most valuable aspect is its flexibility"
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
"All the features come as part of a standard license."
 

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The solution’s initial setup is a little difficult."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The application could potentially be more open-source, allowing integration with more solutions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"Lacks the ability to have your own in-house developments."
 

Pricing and Cost Advice

"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
Information not available
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
12%
Computer Software Company
8%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
What is your primary use case for Hyland OnBase?
I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.
Ask a question
Earn 20 points
 

Also Known As

OnBase
Metastorm ProVision
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Find out what your peers are saying about Hyland OnBase vs. OpenText ProVision and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.