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Hyland OnBase vs OpenText ProVision comparison

Hyland and OpenText are both solutions in the Business Process Management (BPM) category. Hyland is ranked #16 with an average rating of 7.6, while OpenText is ranked #51. Hyland holds a 1.0% mindshare in BPM, compared to OpenText’s 0.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 66% of OpenText users who would recommend it.
Hyland OnBase
Read 13 Hyland OnBase reviews
  • 3,580 Views
  • 609 Comparison Views
100% willing to recommend
OpenText ProVision
Read 3 OpenText ProVision reviews
  • 503 Views
  • 277 Comparison Views
66% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText ProVision and Hyland OnBase are competitive products in the enterprise content management space. OpenText ProVision gains an edge with its customer support and cost-effectiveness, while Hyland OnBase offers more advanced functionality and integration features.

Features: OpenText ProVision offers robust process modeling, effective documentation capabilities, and an overview of strategic business architecture. Hyland OnBase provides advanced document management, robust workflow automation, and a scalable architecture suitable for extensive document-centric process automation.

Ease of Deployment and Customer Service: OpenText ProVision provides straightforward deployment and configuration flexibility, supported by responsive customer service. Hyland OnBase distinguishes itself with comprehensive training resources and professional services, offering an enhanced onboarding experience.

Pricing and ROI: OpenText ProVision is recognized for a lower initial setup cost, with a clear ROI due to efficient business process mapping. Hyland OnBase, despite a higher setup cost, offers a comprehensive ROI through long-term cost savings and improved process efficiencies.

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To learn more, read our detailed Hyland OnBase vs. OpenText ProVision Report (Updated: September 2025).
Buyer's Guide
Hyland OnBase vs. OpenText ProVision
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (13th)
OpenText ProVision
Ranking in Business Process Management (BPM)
51st
Average Rating
6.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (27th)
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.0%, up from 0.3% compared to the previous year. The mindshare of OpenText ProVision is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Hyland OnBase1.0%
OpenText ProVision0.4%
Other98.6%
Business Process Management (BPM)
 

Featured Reviews

Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.
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reviewer1944672 - PeerSpot reviewer
Good attribute attachment but problems with collaboration
I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the cloud and its integrability."
"The solution's most valuable features are integration and flexibility."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"Its most valuable aspect is its flexibility"
"We found the setup process to be okay since they do offer a troubleshooting guide."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
More Hyland OnBase pros
"All the features come as part of a standard license."
"The stability of the product is very good."
"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."
 

Cons

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The migration is a bit difficult in the tool."
"Software malfunctioning usually occurs when we receive documents from external sources."
"The application could potentially be more open-source, allowing integration with more solutions."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
More Hyland OnBase cons
"OpenText ProVision's collaboration management is quite complicated and difficult to use."
"Lacks the ability to have your own in-house developments."
"Integrating with or interfacing with other tools like data management tools would be very helpful."
 

Pricing and Cost Advice

"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"OnBase is reasonably priced."
Information not available
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
13%
Computer Software Company
10%
Insurance Company
7%
Energy/Utilities Company
20%
Construction Company
18%
Financial Services Firm
12%
Manufacturing Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
See all answers
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
See all answers
What is your primary use case for Hyland OnBase?
I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.
See all answers
Ask a question
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Comparisons

Alfresco vs Hyland OnBase Logo
Alfresco vs Hyland OnBase
Compared 12% of the time
OpenText Documentum Content Management vs Hyland OnBase Logo
OpenText Documentum Content Management vs Hyland OnBase
Compared 11% of the time
SharePoint vs Hyland OnBase Logo
SharePoint vs Hyland OnBase
Compared 9% of the time
OpenText Content Management vs Hyland OnBase Logo
OpenText Content Management vs Hyland OnBase
Compared 9% of the time
IBM FileNet vs Hyland OnBase Logo
IBM FileNet vs Hyland OnBase
Compared 8% of the time
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Sparx Systems Enterprise Architect vs OpenText ProVision Logo
Sparx Systems Enterprise Architect vs OpenText ProVision
Compared 50% of the time
SAP Signavio Process Manager vs OpenText ProVision Logo
SAP Signavio Process Manager vs OpenText ProVision
Compared 50% of the time
More OpenText ProVision Competitors
 

Product Reports

Buyer's Guide
Hyland OnBase
September 2025
Hyland OnBase reportDownload Hyland OnBase product report
Buyer's Guide
Business Process Management (BPM)
August 2025
OpenText ProVision reportDownload OpenText ProVision product report
 

Also Known As

OnBase
Metastorm ProVision
 

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland
OpenText’s MIM (formerly Metastorm Integration & Managed File Transfer) solution provides a single platform for you to manage both batch and real-time, system-based integrations and processes complete with an audit trail to ensure operational success. With OpenText MIM, your organization can: Track high volume transaction and data transfers and file content from a centralized dashboard Ensure corporate data and auditing compliance requirements Enhance agility and visibility into end-to-end process activities at the system, data and human interaction levels Tie legacy systems into new SOA environments Simplify interactions with your existing legacy systems and data by integrating them into your improved business processes
OpenText
 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration
Buyer's Guide
Hyland OnBase vs. OpenText ProVision
September 2025
Free Report: Hyland OnBase vs. OpenText ProVision
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