

Find out what your peers are saying about CrowdStrike, Microsoft, Huntress and others in Identity Threat Detection and Response (ITDR).
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
They primarily handle ITDR communications through chat, they made an exception and provided a call for a critical situation to walk me through the remediation process.
They've been very responsive when we have had to use them.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
I've never had limitations on scaling or performance issues.
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
Once it is deployed, it updates automatically and takes care of itself.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
I still see many issues indicating that devices are not compliant due to policy conflicts, and it has been almost a month trying to figure out how to make all devices compliant.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
I think it was two or three dollars a user a month.
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
It provides protection against M365 identity compromises, like admin account breaches.
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
| Product | Market Share (%) |
|---|---|
| Huntress Managed ITDR | 4.9% |
| CrowdStrike Falcon | 13.4% |
| Microsoft Defender for Identity | 11.1% |
| Other | 70.6% |
| Product | Market Share (%) |
|---|---|
| ThreatLocker Zero Trust Endpoint Protection Platform | 1.1% |
| Microsoft Defender for Endpoint | 8.1% |
| CrowdStrike Falcon | 7.0% |
| Other | 83.8% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Huntress Managed ITDR specializes in protecting Microsoft 365 environments by analyzing abnormal logons, run events, and unsanctioned VPNs. It offers efficient deployment, direct SOC support, and seamless integration with Microsoft Defender, enhancing security strategies against identity compromises.
Huntress Managed ITDR provides a robust platform for centralized management of Microsoft environments. It emphasizes fast deployment and automatic remediation to protect against threats such as admin account breaches. With direct SOC support, it offers actionable insights and reports that bolster security measures. Though improvements are needed in areas like reporting and interface responsiveness, it remains a cost-effective choice for those integrating with Microsoft Defender for Endpoint, helping organizations guard against abnormal logins and vulnerabilities.
What are the key features of Huntress Managed ITDR?Huntress Managed ITDR is employed across multiple industries to integrate clients with Microsoft 365 and secure their endpoints and cloud tenants. They use the platform for monitoring activity and preventing unauthorized access. Managed Service Providers utilize it for its robust threat detection and sign-in awareness, connecting devices to handle incidents efficiently.
ThreatLocker Zero Trust Endpoint Protection Platform empowers organizations with application control, selective elevation, and ring-fencing to enhance security and prevent unauthorized access.
ThreatLocker provides comprehensive security management using application allowlisting to ensure only approved software operates across servers and workstations. The platform's centralized management simplifies security processes by consolidating multiple tools, and its robust capabilities align with zero-trust strategies by actively blocking unauthorized applications and ensuring compliance. Users note intuitive features such as mobile access, helpful training resources, and responsive support, which effectively reduce operational costs and help desk inquiries. The managed service providers prefer ThreatLocker to maintain network integrity by preventing malicious scripts and unauthorized access attempts. However, users identify room for growth in training and support flexibility, the interface, and certain technical challenges like network saturation from policy updates.
What are the most important features?Organizations utilize ThreatLocker for application allowlisting, ensuring only authorized software operates to prevent unauthorized access efficiently. Deployed across servers and workstations, its features support zero-trust principles and are favored by managed service providers for application management and network integrity.
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