"Thanks to Heroku, we don't need to do as much direct management in AWS."
"It's easy to push a change and to deploy new things."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"Provides support throughout the whole platform."
"The solution provides a lot of flexibility to the application team for running their applications in the container platform, without needing to monitor the entire infrastructure all the time. It automatically scales and automatically self-heals. There is also a mechanism to alert the team in case it is over-committing or overutilizing the application."
"The most valuable feature is the high availability for the applications."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku doesn't support Docker images on the CI infrastructure."
"Their support is good, but they can improve their response time."
"They could flesh out some of their analytics a little more."
"Documentation and technical support could be improved. The product is good, but when we raise a case with support—say we are having an image issue—the support is not really up to the mark. It is difficult to get support... When we raise a case, their support people will hesitate to get on a call or a screen-sharing session. That is a major drawback when it comes to OpenShift."
"Not a ten because it's not a standard solution and the endpoint protection user has to prepare with documentation or have training from other people. It's not easy to start because it's not like other solutions."
"The solution only offers support for one server."
Heroku is ranked 11th in PaaS Clouds with 4 reviews while OpenShift is ranked 6th in PaaS Clouds with 3 reviews. Heroku is rated 9.0, while OpenShift is rated 7.6. The top reviewer of Heroku writes "Good pricing, highly scalable, very easy to set up, and allows us to focus on the functionality that we need and takes care of everything else". On the other hand, the top reviewer of OpenShift writes "Managing infrastructure is easy because of self-healing and automatic scaling, but technical support is not up to the mark". Heroku is most compared with Microsoft Azure, Pivotal Cloud Foundry, Amazon Lightsail, IBM Public Cloud and Salesforce Platform, whereas OpenShift is most compared with Amazon AWS, Pivotal Cloud Foundry, VMware Tanzu Application Service, Microsoft Azure and Oracle Application Container Cloud Service. See our Heroku vs. OpenShift report.
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