Amazon AWS vs Heroku comparison

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Amazon AWS

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Executive SummaryUpdated on Dec 15, 2024

Amazon AWS and Heroku are competing in the cloud services category. Amazon AWS has the upper hand due to its extensive deployment capabilities, high performance, and wide range of features.

Features: Amazon AWS includes comprehensive deployment features, exceptional load balancing, and robust security integrations, offering an extensive range of connectors. It supports numerous operating systems and programming models, providing flexibility and scalability for various applications. Heroku is recognized for its ease of use, fast deployment, and scalable solutions, supporting quick application development without needing infrastructure management.

Room for Improvement: Amazon AWS could improve its integration with other platforms, streamline its sorting model for simplicity, and reduce licensing costs. Enhancements in security features and cost transparency are also needed. Heroku users express concerns about pricing, limited free service options, and the requirement for more scalability. The platform lacks Docker CI integration, and daily restarts can be an issue for some users.

Ease of Deployment and Customer Service: Amazon AWS is known for its powerful deployment options and wide support across hybrid and public cloud models. Customer service is generally positive, though response times can be slower than some competitors. Heroku excels in deployment ease, offering rapid application implementation with minimal maintenance, focusing on public cloud functionality. Its support is good but could benefit from faster response times.

Pricing and ROI: Amazon AWS features a competitive pay-as-you-go model, noted for scalability, though transparency in cost predictions requires attention. Some users consider it expensive yet beneficial due to the lack of initial investments. Heroku's pricing is perceived as high at scale, although the free tier appeals to small-scale projects. AWS targets large-scale global infrastructure, while Heroku provides cost-effective options for swift deployments with minimal infrastructure management.

To learn more, read our detailed Amazon AWS vs. Heroku Report (Updated: February 2026).

Amazon AWS vs. Heroku

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon AWS

Ranking in PaaS Clouds

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

259

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (2nd)

Heroku

Ranking in PaaS Clouds

13th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.2%, down from 13.5% compared to the previous year. The mindshare of Heroku is 3.5%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds Market Share Distribution
Product	Market Share (%)
Amazon AWS	13.2%
Heroku	3.5%
Other	83.3%

PaaS Clouds

Featured Reviews

Asif Meem

Senior Machine Learning Engineer at sportsbet

Managed cloud services have helped accelerate experiments with flexible configuration options

Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.

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Faizan Haider

Senior Software Engineer at Aldaim Solutions

Used for server deployment and provides auto maintenance of databases

Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In general, the cost management in Amazon is complicated. It's not too straightforward."

"It integrates well."

"We've built several AI ML solutions and done lots of work on the GPUs available on Amazon servers. We did a lot of work around web spidering, natural language processing, and machine learning or deep learning workloads."

"I like AWS for its scalability, reliability, and availability, and it's much more mature and user-friendly compared to some other cloud providers. The learning curve and time for deployment are also shorter."

"The most valuable feature of the solution is that they offer everything around in just one platform."

"It is easy to use."

"I like the flexibility of this solution."

"As a service vendor, we have helped clients to achieve faster "go to market" on their products, and have provided highly flexible cost-effective system management solutions."

More Amazon AWS pros

"The solution's most valuable feature is the auto maintenance of databases."

"The product is stable."

"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."

"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."

"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."

"It's easy to push a change and to deploy new things."

"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."

"Thanks to Heroku, we don't need to do as much direct management in AWS."

More Heroku pros

Cons

"The features that should be improved are that there should be better clarity on their invoicing. There are so many things they charge for - high line items in the invoice. I think there should be more clarity and more ease of use with their billing. I'd like to see better ease of use of with the billing console and a clear dashboard to understand the usage."

"We have had some difficulty figuring out how to monitor how many EC2 instances have been networked into our entire enterprise. We usually try to create a diagram outside of AWS. The types of information we are trying to determine are, for example, what hardware devices are interconnected, and when was the interconnection made."

"The technical support should be better than what is on offer right now."

"Support response times can be improved, especially in areas where faster assistance is crucial."

"There's not much room for improvement but that being said, they can improve the overall process of the overall product features and backend."

"The solution could offer better integration capabilities."

"Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS."

"The use of this tool should be extended to Google and Apple operating systems."

More Amazon AWS cons

"Heroku doesn't support Docker images on the CI infrastructure."

"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."

"Their support is good, but they can improve their response time."

"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."

"Heroku had an authentication problem a few months ago, but they solved it."

"The tool's configuration is complex."

"They could flesh out some of their analytics a little more."

"Heroku should increase its slug size limits."

More Heroku cons

Pricing and Cost Advice

"Amazon AWS is a bit more expensive than Oracle."

"Licensing can be purchased on a yearly basis, which is an auto-renewal. We also have an on-demand on-pay purchase."

"The pricing of Amazon is higher than that of SalesForce."

"We are happy with the pricing."

"This solution offers good pricing."

"It's a pay-per-use model."

"It could be cheaper, and Amazon could also be more transparent with its pricing. I would first expect any product vendor to give me the utmost transparency on pricing information. There shouldn't be any hidden costs. Their service offerings have a bit of segmentation, and they focus more on SMBs. They brought them onto the cloud and encouraged them to use solutions on the cloud. But strategically, they should probably improve that and offer some credits."

"I find that Amazon AWS is expensive."

More Amazon AWS pricing and cost advice

"The tool is free."

"The price of Heroku could be less expensive."

"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."

"I rate the tool's pricing a three out of ten."

"Its price is very good."

See which vendors are best for you

Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.

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Comparison Review

it_user8586

Engineer at a tech consulting company with 51-200 employees

Aug 14, 2013

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

University

Financial Services Firm

12%

Computer Software Company

University

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	131
Midsize Enterprise	48
Large Enterprise	114

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

How does OpenShift compare with Amazon AWS?

Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...

How is SAP Cloud Platform different than Amazon AWS?

How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...

Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure

We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...

What do you like most about Heroku?

I like the tool's scalability, CLI, and dashboards.

What needs improvement with Heroku?

I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...

What is your primary use case for Heroku?

We use the solution for web applications and web APIs.

Akamai Connected Cloud (Linode) vs Amazon AWS

Comparisons

Compared 34% of the time

SAP Cloud Platform vs Amazon AWS

Compared 6% of the time

Alibaba Cloud vs Amazon AWS

Compared 6% of the time

Microsoft Azure vs Amazon AWS

Compared 6% of the time

More Amazon AWS Competitors

Microsoft Azure vs Heroku

Compared 12% of the time

Render vs Heroku

Compared 11% of the time

Google App Engine vs Heroku

Compared 9% of the time

AWS Fargate vs Heroku

Compared 7% of the time

Engine Yard Cloud vs Heroku

Compared 7% of the time

More Heroku Competitors

Product Reports

Amazon AWS

Download Amazon AWS product report

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Also Known As

Amazon Web Services, AWS

No data available

Overview

Amazon Web Services (AWS) is an adopted cloud platform that offers more than 200 fully featured services from data centers located across the globe. This is a scalable, low-cost infrastructure platform in the cloud that is utilized by thousands of businesses of different sizes around the world. The product offers a wide variety of solutions for its customers, which allows them to launch applications regardless of their industry.

The most common use cases for AWS are:

Application hosting: Clients can take advantage of on-demand infrastructure to power their applications. The product supports multiple types of apps, varying from hosted internal applications to software as a service (SaaS) offerings.
Websites: With AWS, clients can satisfy their web hosting needs through a scalable platform for their websites.
Backup and storage: AWS offers reliable data storage services, which allow clients to store their data and build dependable backups for all of their valuable information.
Enterprise IT: The product allows companies to host internal- or external-facing IT applications in a highly secure environment.
Content delivery: Users who want to distribute content to end users worldwide can do so quickly and easily through the high data transfer speeds of this solution.
Databases: AWS offers a variety of database solutions, which include hosted enterprise database software as well as non-relational database solutions.

Amazon AWS supports a global cloud infrastructure with AWS Region and Availability Zone models, which contribute to the high availability of enterprise applications running on the solution. Amazon AWS has an extensive array of products that serve different purposes, including:

Analytics
Application integration
Blockchain
Business applications
Cloud financial management
Compute
Contact center
Containers
Database
Developer tools
End-user computing
Front-end web and mobile
Games
Internet of Things (IoT)
Machine learning
Management and governance
Quantum technologies
Robotics
Satellite
Security, identity and compliance, and others

The products and services that Amazon AWS delivers to these sectors provide a large computing capacity which is quicker and cheaper compared to building a physical server farm. Among the most popular services are Amazon Elastic Compute Cloud, also known as "EC2," and Amazon Simple Storage Service, also known as "S3."

Amazon AWS Features

The wide array of products that Amazon AWS offers consist of different functions that utilize cloud computing across different sectors. The features of this solution can be categorized in the following ways:

Data and relationship management: With Amazon AWS, companies can manage multiple hierarchies of directory data, they can define attributes for objects and relationships, set custom inheritance rules for directories, and create multiple schemas.
Schema management: This group of features allows users to extend their directory schema according to their needs. They can extend it through multiple applications that share a single directory while avoiding duplication of data.
Fully managed infrastructure: This feature decreases time and costs for administrative tasks for companies regarding scaling infrastructure and managing servers.
Searching feature: The Cloud Directory feature of AWS offers built-in search capabilities which can cover sets of highly connected data and eliminate the need of creating nested queries.
Built-in data encryption: Users can benefit from high levels of protection of their data with AWS's products. The data in the cloud is automatically encrypted at rest and in transit through 256-bit encryption keys, managed by AWS Key Management Service (KMS).
Object policies: This feature allows Amazon AWS users to organize objects in different hierarchies by providing a framework for applications to evaluate policy assignments.

Amazon AWS Benefits

This product delivers various benefits across all industries that utilize its services. The greatest advantages of using Amazon AWS include:

High product functionality is supported by machine learning, artificial intelligence (AI), IoT, data lakes, and analytics.
The solution has a high level of security, which is backed by a deep set ofmore than 100 cloud security tools.
Amazon AWS has an easy-to-use interface that makes it possible for clients to host applications.
The product is very flexible in terms of which operating system, programming language, web app platform, and database clients can use.
AWS is a scalable and highly secure global computing infrastructure, supported by the reliability of Amazon.com.
Clients can utilize the Auto Scaling and Elastic Load Balancing tools to personally scale up or down applications, depending on their demand.
Users can choose from an array of payment options, including paying for only the services they need, as well as a free trial to select the ones most useful for them.

Reviews from Real Users

Greg G., a chief executive officer at a tech services company, ranks Amazon AWS highly, as he states that the solution is flexible, scales well, and offers good stability.

A technology manager technology at a computer software company values Amazon AWS because it is extremely cost-efficient, easy to upgrade and expand storage with greatly improved interfaces.

Amazon Web Services (AWS)

Established in 2007, Heroku is a cloud application platform providing a streamlined, efficient place for web app developers to create and deploy their applications. Heroku is designed to maximize developer productivity. With the entire web application development process available on the Herokucloud, creating and rolling out web apps has been made more efficient, convenient, and cost-effective than ever before.

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.

Amazon AWS vs. Heroku