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Amazon AWS vs Heroku comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Heroku
Ranking in PaaS Clouds
14th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the PaaS Clouds category, the mindshare of Amazon AWS is 12.3%, down from 17.7% compared to the previous year. The mindshare of Heroku is 3.2%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Cristian-Molina - PeerSpot reviewer
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon AWS has good performance and easy management."
"There are many valuable features, I find the EMR in the platform easy to use and to learn."
"Provisioning and resource administration include billing dashboards, which are very extensive."
"The initial implementation process is not difficult or complex."
"They integrate well with various other solutions."
"The solution offers easy provisioning and scaling on the fly."
"AWS's containerization is the most useful feature for us."
"The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"The solution's most valuable feature is the auto maintenance of databases."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The product is stable."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"I like the tool's scalability, CLI, and dashboards."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
 

Cons

"I'm just bugged by the charges that I'm not really able to manage."
"There should be seminars and online training sessions available from AWS because a lot of people who are not using it would benefit from having the basic knowledge or basic hands-on experience."
"There should be improvement in terms of creating databases of varying sizes which would provide flexibility."
"The solution could improve by being more secure."
"The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
"The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month."
"Customer access to APIs is limited so that logs cannot be checked properly."
"Integration with in-house applications could be simplified."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"The tool's configuration is complex."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"They could flesh out some of their analytics a little more."
"The pricing could be improved because scaling the database becomes costly."
"Their support is good, but they can improve their response time."
"Heroku had an authentication problem a few months ago, but they solved it."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
 

Pricing and Cost Advice

"The price can be better."
"The pricing of Amazon is higher than that of SalesForce."
"Amazon AWS is really cost-effective."
"It is much more expensive than any other cloud provider."
"It's my understanding that our company is charged a few hundred dollars on a monthly basis."
"The licensing cost varies with the project involved."
"The solution is expensive compared to other providers because you need many of the services and it can add up fast."
"When it comes to professional certification in AWS, I implore others to study hard before your exams because $300 is a painful waste of money if you fail."
"The tool is free."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its price is very good."
"The price of Heroku could be less expensive."
"I rate the tool's pricing a three out of ten."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
University
7%
Financial Services Firm
14%
Computer Software Company
12%
Educational Organization
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
 

Comparisons

 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
Find out what your peers are saying about Amazon AWS vs. Heroku and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.