Amazon AWS vs Heroku comparison

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Amazon AWS

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Executive SummaryUpdated on Dec 15, 2024

Amazon AWS and Heroku are competing in the cloud services category. Amazon AWS has the upper hand due to its extensive deployment capabilities, high performance, and wide range of features.

Features: Amazon AWS includes comprehensive deployment features, exceptional load balancing, and robust security integrations, offering an extensive range of connectors. It supports numerous operating systems and programming models, providing flexibility and scalability for various applications. Heroku is recognized for its ease of use, fast deployment, and scalable solutions, supporting quick application development without needing infrastructure management.

Room for Improvement: Amazon AWS could improve its integration with other platforms, streamline its sorting model for simplicity, and reduce licensing costs. Enhancements in security features and cost transparency are also needed. Heroku users express concerns about pricing, limited free service options, and the requirement for more scalability. The platform lacks Docker CI integration, and daily restarts can be an issue for some users.

Ease of Deployment and Customer Service: Amazon AWS is known for its powerful deployment options and wide support across hybrid and public cloud models. Customer service is generally positive, though response times can be slower than some competitors. Heroku excels in deployment ease, offering rapid application implementation with minimal maintenance, focusing on public cloud functionality. Its support is good but could benefit from faster response times.

Pricing and ROI: Amazon AWS features a competitive pay-as-you-go model, noted for scalability, though transparency in cost predictions requires attention. Some users consider it expensive yet beneficial due to the lack of initial investments. Heroku's pricing is perceived as high at scale, although the free tier appeals to small-scale projects. AWS targets large-scale global infrastructure, while Heroku provides cost-effective options for swift deployments with minimal infrastructure management.

To learn more, read our detailed Amazon AWS vs. Heroku Report (Updated: September 2026).

Amazon AWS vs. Heroku

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon AWS

Ranking in PaaS Clouds

2nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

260

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (2nd)

Heroku

Ranking in PaaS Clouds

12th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.7%, up from 13.0% compared to the previous year. The mindshare of Heroku is 2.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds Mindshare Distribution
Product	Mindshare (%)
Amazon AWS	13.7%
Heroku	2.8%
Other	83.5%

PaaS Clouds

Featured Reviews

Manojchekkilla Manojchekkilla

Data Analyst at a tech vendor with 10,001+ employees

Cloud training has boosted my data analytics skills and simplifies building small projects

One area that could be improved in Amazon AWS is its learning curve. The large number of services and configuration options can be overwhelming, especially for new users. Understanding its pricing can also be challenging, as costs can add up unexpectedly if resources are not monitored carefully. For data analytics, setting up and integrating services such as S3, Glue, and Athena sometimes requires a good understanding of permissions, data formats, and service configurations. More guided, simplified onboarding for analytics use cases would make the platform more accessible. One additional area for improvement is documentation and service selection. Amazon AWS offers many services with overlapping capabilities, and it can sometimes be difficult for users to determine which service is the best fit for a particular use case. More decision support tools and guided recommendations would help reduce this complexity. From a data analytics perspective, cost visibility could also be improved since analytics workloads can scale quickly. Having more proactive cost forecasting and optimization recommendations would help teams manage budgets more effectively. Another challenging area is IAM and permission management. While Amazon AWS provides strong security controls, configuring permissions correctly can be complex, especially when multiple analytics services need to interact with one another. Simplifying permissions while maintaining security would enhance the overall user experience. The other area I would mention for improvement is the overall user experience. Given the huge number of services, which are truly excellent, it can sometimes feel overwhelming to navigate, especially for a new user that requires much training. A more streamlined interface and clearer recommendations between similar services would make it easier to get started. I would also like to see more built-in cost optimization guidance and cost management tools. Other than that, Amazon AWS is a very good and mature platform. Most of my feedback is about making it easier to learn, manage, and optimize rather than adding new capabilities.

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Cristian-Molina

Senior Developer at Go Coeupas

Has a quick development cycle and continuous integration

The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Amazon AWS is easy to use, scales well, is flexible, and when compared to Google Cloud Platform or Microsoft Azure, it has almost all of the features."

"The installation process is very simple."

"It improves the speed for us to access vendors, etc."

"I value the automation and the stability of this product."

"The main feature that I like the most is the variety of solutions that it provides. It provides some analysis, business information and more. It provides a wide variety of services."

"It is stable. For the cloud version, we require some installation platforms and we don't have a server with us right now. We require it from Amazon AWS. We can just plan and get the AWS server."

"750 hours of Amazon EC2 Linux t2.micro instance usage (1 GiB of memory and 32-bit and 64-bit platform support) -- It's enough hours to run continuously each month."

"The tool's most valuable features are AWS Security Hub and AWS GuardDuty."

More Amazon AWS pros

"I have been a great fan of Heroku as it simplified my work for many years."

"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."

"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."

"I like the tool's scalability, CLI, and dashboards."

"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."

"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."

"I like the operations of the product because it makes it easy to push a change and to deploy new things."

"Thanks to Heroku, we don't need to do as much direct management in AWS."

More Heroku pros

Cons

"I also use Google Cloud GCP and AWS cannot directly use the Azure EC2 consult. They could add that feature. Direct connection to the EC2 console server would be very useful."

"I'm finding that the solution can sometimes be slow."

"Amazon AWS could improve by being more secure and adding more features."

"The interface could be improved."

"Our use case is limited to virtual services and RPA development. We are not using it quite heavily, and there are not many issues or problems so far. However, it would be great if it could be integrated with more AI features and proactive monitoring. It could also have more automatic capacity expansion features. For example, when renting out some space, memory, or computing power, the service can have the capacity to expand by itself without being manually handled by us."

"One of the problems that I have seen is that some of the products are not as mature as others."

"They can launch the Oracle service in Azure, and we expect that this should be possible in Amazon AWS as well."

"The difficulty of the implementation depends on the project. We have a lot of very complicated and complex project which make the implementation more difficult. However, a small project can be very simple to implement. In general, over 90% of the project tend to be complex implementations."

More Amazon AWS cons

"It's pricing is a little high and could be lowered."

"Heroku is pretty stable. We experience the occasional outages."

"I had an issue recently where my site was down intermittently for unknown reasons. I posted a ticket and 5 days have gone by without any resolution."

"The pricing could be improved because scaling the database becomes costly."

"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."

"They could flesh out some of their analytics a little more."

"Heroku doesn't support Docker images on the CI infrastructure."

"Their support is good, but they can improve their response time."

More Heroku cons

Pricing and Cost Advice

"Its price is kind of okay. When we do a migration from on-premises to the cloud, we typically use the lift-and-shift model. Based on the studies that we have done, cost savings are definitely there when we moved from on-premises to the cloud."

"The tool’s pricing is reasonable."

"The solution should improve the pricing."

"Technical support is expensive."

"The price of the Virtual Desktop service from Amazon AWS could improve, it is more expensive than competitors. The pricing model we are using is pay-as-you-go. You only pay for what you use."

"The pricing of AWS was attractive for us, so that's something that's okay at least for this transaction-based system. However, we still have some concerns about more data-driven applications or those that involve a lot of heavy uploading and downloading. So our whole data warehouse is still something that would not go into the cloud because of the pricing model."

"The prices are a bit high."

"Much faster than other solutions at a super low cost."

More Amazon AWS pricing and cost advice

"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."

"The tool is free."

"The price of Heroku could be less expensive."

"I rate the tool's pricing a three out of ten."

"Its price is very good."

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Comparison Review

it_user8586

Engineer at a tech consulting company with 51-200 employees

Aug 14, 2013

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Comms Service Provider

Financial Services Firm

Construction Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	131
Midsize Enterprise	48
Large Enterprise	120

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

How does OpenShift compare with Amazon AWS?

Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...

How is SAP Cloud Platform different than Amazon AWS?

How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...

Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure

We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...

What needs improvement with Heroku?

I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...

What is your primary use case for Heroku?

We use the solution for web applications and web APIs.

What advice do you have for others considering Heroku?

The integration capabilities are great because of the quick integration and the management features. We don't need a lot of expertise and all external DevOps people. Heroku is the easiest platform ...

Akamai Connected Cloud (Linode) vs Amazon AWS

Comparisons

Compared 20% of the time

SAP Business Technology Platform vs Amazon AWS

Compared 7% of the time

Dell ObjectScale vs Amazon AWS

Compared 6% of the time

Microsoft Azure vs Amazon AWS

Compared 4% of the time

Red Hat OpenShift vs Amazon AWS

Compared 3% of the time

More Amazon AWS Competitors

Microsoft Azure vs Heroku

Compared 10% of the time

Google App Engine vs Heroku

Compared 10% of the time

Engine Yard Cloud vs Heroku

Compared 7% of the time

Render vs Heroku

Compared 7% of the time

Virtuozzo Application Platform vs Heroku

Compared 6% of the time

More Heroku Competitors

Product Reports

Amazon AWS

Download Amazon AWS product report

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Also Known As

Amazon Web Services, AWS

No data available

Overview

Amazon AWS offers cloud services known for ease of use, scalability, and diverse services such as EC2, S3, and Lambda. Its pay-as-you-go pricing and robust security features make it a preferred choice for businesses managing growing demands efficiently.

Amazon AWS provides a comprehensive ecosystem with services like EC2 for computing, S3 for storage, and Lambda for serverless computing. It emphasizes scalability and quick resource provisioning, allowing businesses to handle IT workloads, host websites, and manage analytics seamlessly. AWS integrates a wide range of services, enhancing flexibility and reliability while offering robust security and automated management to streamline operations.

What are the most important features of Amazon AWS?

EC2: Offers scalable computing capacity in the cloud to manage business applications efficiently.
S3: Provides highly secure, durable, and scalable cloud storage solutions for data archiving and backup.
Lambda: Enables running code without provisioning or managing servers, improving application deployment.
Pricing: Employs a pay-as-you-go model, allowing cost-effective resource usage.
Security: Implements comprehensive security protocols to ensure data protection across services.

What benefits should users look for in reviews?

Scalability: Supports business growth by easily scaling resources according to demand.
Integration: Offers seamless integration capabilities with numerous services, enhancing operational flexibility.
Performance: Provides stable and reliable performance for critical IT workloads and applications.
Management: Features automated management tools that reduce overhead and improve deployment efficiency.

Amazon AWS is widely implemented across industries for cloud computing, infrastructure hosting, and data storage. Businesses in finance, healthcare, and technology sectors leverage AWS for running applications, hosting analytics databases, and deploying scalable solutions. By utilizing tools like EC2, S3, and Lambda, they ensure flexibility and security in infrastructure management and data applications, meeting diverse operational needs effectively.

Amazon Web Services (AWS)

Heroku offers fast deployment with ease of use and seamless integration capabilities, making it a preferred platform for developers needing reliable continuous integration and scalability.

Heroku is known for handling server-related tasks, allowing developers to concentrate on building application functionality. Its automatic database maintenance and powerful performance are key for projects using Node.js and Ruby on Rails. Users appreciate its simple application deployment and maintenance, supported by a diverse range of plugins. Beyond efficiency, its CLI and dashboards enable a straightforward user experience, essential for developers focused on production, staging, and development environments.

What are Heroku's key features?

Fast Deployment: Offers rapid application deployment with minimal setup.
Continuous Integration: Supports streamlined integration processes for development cycles.
Scalability: Easily scales applications to meet growing demand.
High Availability: Ensures applications remain online and responsive.
Automatic Database Maintenance: Provides hands-off management of database tasks.

What benefits should users look for in reviews?

Ease of Use: Simplifies complex tasks, allowing developers to focus on coding.
Integration Capabilities: Connects seamlessly with tools like GitHub for updates.
Performance: Delivers consistent, reliable application performance.
Development Flexibility: Supports Node.js, Ruby on Rails, and Docker environments.

Organizations use Heroku to deploy production servers and stage development environments. Educational apps and offsite backends benefit from its Docker support. E-commerce, mobile app development, and web apps leverage Heroku's ability to maintain rapid development cycles and manage server deployment efficiently.

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.

Amazon AWS vs. Heroku