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Amazon AWS vs Heroku comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
260
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Heroku
Ranking in PaaS Clouds
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.6%, up from 13.7% compared to the previous year. The mindshare of Heroku is 2.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Amazon AWS13.6%
Heroku2.8%
Other83.6%
PaaS Clouds
 

Featured Reviews

MM
Data Analyst at a tech vendor with 10,001+ employees
Cloud training has boosted my data analytics skills and simplifies building small projects
One area that could be improved in Amazon AWS is its learning curve. The large number of services and configuration options can be overwhelming, especially for new users. Understanding its pricing can also be challenging, as costs can add up unexpectedly if resources are not monitored carefully. For data analytics, setting up and integrating services such as S3, Glue, and Athena sometimes requires a good understanding of permissions, data formats, and service configurations. More guided, simplified onboarding for analytics use cases would make the platform more accessible. One additional area for improvement is documentation and service selection. Amazon AWS offers many services with overlapping capabilities, and it can sometimes be difficult for users to determine which service is the best fit for a particular use case. More decision support tools and guided recommendations would help reduce this complexity. From a data analytics perspective, cost visibility could also be improved since analytics workloads can scale quickly. Having more proactive cost forecasting and optimization recommendations would help teams manage budgets more effectively. Another challenging area is IAM and permission management. While Amazon AWS provides strong security controls, configuring permissions correctly can be complex, especially when multiple analytics services need to interact with one another. Simplifying permissions while maintaining security would enhance the overall user experience. The other area I would mention for improvement is the overall user experience. Given the huge number of services, which are truly excellent, it can sometimes feel overwhelming to navigate, especially for a new user that requires much training. A more streamlined interface and clearer recommendations between similar services would make it easier to get started. I would also like to see more built-in cost optimization guidance and cost management tools. Other than that, Amazon AWS is a very good and mature platform. Most of my feedback is about making it easier to learn, manage, and optimize rather than adding new capabilities.
Cristian-Molina - PeerSpot reviewer
Senior Developer at Go Coeupas
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The storage is most valuable. The gateway and documentation are also quite good."
"The bundle of services provided by them such as CloudFront, CloudWatch, EC2, Simple Storage service etc undoubtedly cover all the aspects needed by the developers and system administrators to match infrastructure and scalability issues for the growing demands."
"The most important feature is deploying our production in multi-data regions around the world."
"I value the automation and the stability of this product."
"The tool is a hosting platform that we can leverage to open servers. We can use it to build databases. We use cost management and high-performance capabilities of the tool."
"It's highly scalable. It's guaranteed 99.99% uptime, and it shows you can scale up or scale out whenever you need more space."
"They are all excellent in terms of offering great functionality."
"AWS has improved our organization by driving efficiency in our product development cycles."
"The solution's most valuable feature is the auto maintenance of databases."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The platform is very Node.js-friendly, which is something that is important to us."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"The product is stable."
"I have been a great fan of Heroku as it simplified my work for many years."
"We, as a startup, can use Heroku and the plenty of possible configurations to scale from the very beginning to a medium-sized company."
"I like the operations of the product because it makes it easy to push a change and to deploy new things."
 

Cons

"There's a huge cost for support."
"It would be nice to be able to test Direct Connect without having to pay a line."
"We would like to see if AWS includes any inbuilt automation. Also, we are very interested in AWS's AI/ML features, as well as IoT, AR, and VR."
"Some of the storage services could be cheaper."
"AWS should reduce its cost to become more affordable for small-scale organizations."
"Price can always be cheaper."
"There is room for improvement in cost. Everyone complains about AWS being expensive. The initial cost starts small but can skyrocket unexpectedly."
"It is difficult to hand over legacy applications when migrating them to the cloud."
"Heroku is pretty stable. We experience the occasional outages."
"The pricing could be improved because scaling the database becomes costly."
"Plugins aren't cheap (Mailchimp is $1.5/1000 emails)."
"I think this solution would be improved if free demos were available indefinitely."
"Their support is good, but they can improve their response time."
"Slow restart on servers"
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"There is an issue because Heroku supports Docker container images, but not if you're using the continuous integration infrastructure."
 

Pricing and Cost Advice

"Amazon AWS is a bit more expensive than Oracle."
"AWS is cost-effective because it saves time. Faster deployments and testing make it very valuable."
"If I was going to compare the cost of Amazon AWS to Microsoft Azure, they are approximately the same."
"The solution is on a subscription-based model, and it is pay-as-you-go. The price could be cheaper."
"We have a monthly subscription for Amazon AWS."
"As a startup business, it's very well priced, but if a number of transactions go up, clients have voiced that they are in a situation and feel a type of pressure and desire to move out of AWS."
"It's a pay-per-use model."
"The solution is expensive, and I rate it an eight out of ten."
"The tool is free."
"Its price is very good."
"The price of Heroku could be less expensive."
"I rate the tool's pricing a three out of ten."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
10%
Manufacturing Company
9%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise120
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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Comparisons

 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
Find out what your peers are saying about Amazon AWS vs. Heroku and other solutions. Updated: September 2026.
919,088 professionals have used our research since 2012.