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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
14th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
321
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of September 2025, in the PaaS Clouds category, the mindshare of Heroku is 3.4%, up from 2.2% compared to the previous year. The mindshare of Microsoft Azure is 18.4%, down from 19.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Microsoft Azure18.4%
Heroku3.4%
Other78.2%
PaaS Clouds
 

Featured Reviews

Cristian-Molina - PeerSpot reviewer
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
Syed Abid  - PeerSpot reviewer
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is the auto maintenance of databases."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"The product is stable."
"I like the tool's scalability, CLI, and dashboards."
"It's easy to push a change and to deploy new things."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The most valuable feature is cloud-based storage."
"Some features of Azure are very important for us. You can control access for your company, it's not complicated managing the solution either. I think the solution is very stable, secure and the documentation Microsoft has on their website is complete. You can use it to find the solution's problems or implement solutions."
"The product provides a host of security tools."
"There are many different components such as SaaS, PaaS, and API so every month they are releasing a few hundred new features."
"The customer service and support are very good. When we raise a ticket, we quickly get feedback or someone assigned to help us identify the problem, which, 90% of the time, was on our end. I'm very happy with the support they provide."
"Azure is very user friendly. I was able to create some database servers really fast. The user interface is intuitive."
"It is stable and scalable. It is useful for many applications and services, such as SharePoint, Microsoft Teams, and OneDrive."
"Its scalability is valuable. Depending on our requirements, we can add as many virtual machines as we want. We are able to get high availability for services. Services are always available, and they have the maximum uptime. If there is any issue with one of the services, another service is always available. It is pay-as-you-go. You don't have to spend any money upfront. You use the service and pay after one month or a couple of hours of use."
 

Cons

"I think this solution would be improved if free demos were available indefinitely."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku had an authentication problem a few months ago, but they solved it."
"The tool's configuration is complex."
"The pricing could be improved because scaling the database becomes costly."
"They could flesh out some of their analytics a little more."
"Heroku doesn't support Docker images on the CI infrastructure."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"The solution is less mature than AWS."
"The solution needs to offer more data analysis services."
"The price could be improved as well as the interface speed, and technical support."
"It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive."
"The price of the Azure license could be cheaper."
"Something that could be added to the solution is the use of deep learning, which is going to grow in the near future."
"I would like to see all of the cloud providers be more compatible with each other."
"We use Microsoft Server 2019 and 2016. And I didn't like the 2019 client, so we had to downgrade back to 2016. The main issue there was its monitoring system. Our client needed an alternative, and if they were using more Windows products, they also needed to make that downgrade."
 

Pricing and Cost Advice

"The tool is free."
"I rate the tool's pricing a three out of ten."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The price of Heroku could be less expensive."
"Its price is very good."
"The solution does require a license."
"The pricing model is subscription-based and it's not an expensive solution."
"The cost-benefit equation for Azure is very good, particularly for small applications. However, Microsoft should do much, much more to improve how costs are communicated and how to forecast them. The Azure Pricing Calculator is not useful."
"The solution's licensing costs are yearly."
"The licensing fees are more than $1,000,000 USD annually."
"Customers need to purchase additional services because of the complexity of it."
"The pricing is cheap."
"Price is good and many free features available"
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Educational Organization
9%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business139
Midsize Enterprise53
Large Enterprise148
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.