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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
321
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of October 2025, in the PaaS Clouds category, the mindshare of Heroku is 3.4%, up from 2.3% compared to the previous year. The mindshare of Microsoft Azure is 18.0%, down from 19.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Microsoft Azure18.0%
Heroku3.4%
Other78.6%
PaaS Clouds
 

Featured Reviews

Cristian-Molina - PeerSpot reviewer
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
Syed Abid  - PeerSpot reviewer
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The platform is very Node.js-friendly, which is something that is important to us."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"I like the tool's scalability, CLI, and dashboards."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"It's a cloud-based application, so installation is straightforward and doesn't take much time."
"My final overall rating for Microsoft Azure is excellent, giving it a perfect score."
"I like the ease of implementation."
"Azure is very flexible."
"Microsoft Azure has a lot of useful features. They have databases, application services, PaaS solutions, such as platform and infrastructure services. The virtual machines' functions and services are good."
"Technical support has been extremely helpful."
"Managed storage capabilities, which create a very simple way to create, copy, and replicate local or geo-replicate, it's very simple to assign workloads."
"Technical support has been good over the years."
 

Cons

"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"I think this solution would be improved if free demos were available indefinitely."
"Heroku doesn't support Docker images on the CI infrastructure."
"The pricing could be improved because scaling the database becomes costly."
"They could flesh out some of their analytics a little more."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"Their support is good, but they can improve their response time."
"Maybe Microsoft could improve its monitoring around the networking."
"The main issue is the lack of notifications for updates. Processes for certain operations, like connecting to Git repositories, have changed without sufficient communication. A system to announce or update users about these changes would be very helpful."
"Microsoft Azure could improve by having more virtual machine operating systems available."
"Technical support could be improved."
"The Azure Billing API could be so much better. It only provides billing metrics for a set duration."
"Microsoft Azure is so complicated inside. If you should do something internally, if you have to configure something, the opinion about Azure is that it is a little complicated inside. That's why the end users and clients are looking for help and why we help them configure and do anything inside of Azure. That is why we offer other tools to optimize the Azure environment."
"The subscription licensing is very complex and we would like to have it simplified."
"Its subscription price could be cheaper."
 

Pricing and Cost Advice

"I rate the tool's pricing a three out of ten."
"Its price is very good."
"The tool is free."
"The price of Heroku could be less expensive."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"I believe that we have a three-year license, and I'm happy with the pricing."
"This is an expensive product."
"The cost is more or less the same across all cloud service providers."
"I am currently on a pay-as-you-go subscription and my customers are going to be on a three-year contract. For what is offered in the three-year package it is quite reasonably priced."
"It's not on a per-user basis; it's on a per subscription basis. It is dependent on how much you use."
"Azure's pricing could be more competitive. Some clients mentioned that they are considering switching to AWS because of the price."
"Azure costing can be multi-layered."
"Most of the pricing from Microsoft is reasonable."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Computer Software Company
9%
Educational Organization
9%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise148
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: September 2025.
869,832 professionals have used our research since 2012.