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HCL Campaign vs SAS Customer Intelligence 360 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Campaign
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Marketing Management (14th)
SAS Customer Intelligence 360
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
Marketing Resource Management (4th), Personalization Engines (2nd)
 

Mindshare comparison

While both are Marketing Applications solutions, they serve different purposes. HCL Campaign is designed for Marketing Management and holds a mindshare of 2.4%, up 1.1% compared to last year.
SAS Customer Intelligence 360, on the other hand, focuses on Marketing Resource Management, holds 6.4% mindshare, up 4.0% since last year.
Marketing Management Mindshare Distribution
ProductMindshare (%)
HCL Campaign2.4%
Salesforce Marketing Cloud17.0%
Microsoft Dynamics CRM13.0%
Other67.6%
Marketing Management
Marketing Resource Management Mindshare Distribution
ProductMindshare (%)
SAS Customer Intelligence 3606.4%
Aprimo14.1%
BrandMaker10.8%
Other68.7%
Marketing Resource Management
 

Featured Reviews

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reviewer2845779 - PeerSpot reviewer
Project Manager at a manufacturing company with 11-50 employees
Automated insights have increased personal loan conversions and improved customer follow-up
The best features offered by SAS Customer Intelligence 360 are the automatic actions that are generated in real time without manual intervention. Since there is no need to intervene manually with SAS Customer Intelligence 360, those actions are generated automatically, which increases the number of actions in a day and the acquisition of customers. SAS Customer Intelligence 360 has positively impacted my organization very well, as times have been reduced and the number of acquired customers who want personal loans has increased. The specific data about the reduction in times and the increase in customer acquisition since I implemented SAS Customer Intelligence 360 shows that the time savings have been 40% and customer acquisition increased by 70%.
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Questions from the Community

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What needs improvement with SAS Customer Intelligence 360?
I think SAS Customer Intelligence 360 could be improved because the interface can feel a bit heavy and not very intuitive for new users. Some configurations require quite a lot of technical knowled...
What is your primary use case for SAS Customer Intelligence 360?
My main use case for SAS Customer Intelligence 360 in my organization is visualizing customers' intentions to apply for personal loans. With SAS Customer Intelligence 360, we can see how many times...
What advice do you have for others considering SAS Customer Intelligence 360?
I would rate SAS Customer Intelligence 360 a nine on a scale from one to ten. I give it a nine and not a ten because of the complexity of performing tasks and the fact that the interface is not int...
 

Also Known As

IBM Campaign, IBM Unica
SAS Marketing Operations Management, Assetlink, SAS 360 Engage
 

Overview

 

Sample Customers

Jabil Circuit, Infinity Computers and Communications Company, Bridgevine, KCE Electronics Public Company Limited, Uvionics Tech, United Rentals, Apptimate AB, Cablevision, Gwinnett County Public Schools, Vita Group, Vodafone Espana S.A.U., Scania IT
Amway China, DSW
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in Marketing Management. Updated: May 2026.
900,644 professionals have used our research since 2012.