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Gusto vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
11th
Ranking in Talent Management
16th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PeopleSoft
Ranking in Benefits Administration
3rd
Ranking in Talent Management
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
ERP (8th), Activity Based Costing Software (4th), Demand Management (1st), Talent Acquisition (4th)
 

Mindshare comparison

As of August 2025, in the Benefits Administration category, the mindshare of Gusto is 1.0%, up from 0.8% compared to the previous year. The mindshare of PeopleSoft is 8.1%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Mimi Evans - PeerSpot reviewer
Simple to use solution that offers a lot; gives employees the option to get cash advances
I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.
IanCampbell - PeerSpot reviewer
Saves time through transclusion - using a single record across multiple modules
The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules. The user interface has improved significantly. The current client redesigns work centers per subsidiary business unit, making navigation more intuitive and easier for end users. Reporting and analytics capabilities have greatly improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gusto is a really good payroll solution for small businesses."
"I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
"It's a mature product."
"PeopleSoft is resilient and has the flexibility for us to customize it."
"The customization and catering to our specific needs have helped."
"This solution integrates very well with other products which is helpful."
"The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules."
"I like the speed of the processing and how easy it is to use."
"The solution's scalability is good."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"The solution's initial setup is not straightforward."
"The ease of integration needs improvement."
"The biggest disadvantage with things like PeopleSoft is that they do continuous support and fixes and upgrades. You get to choose when you want to implement that upgrade. However, in order to keep up, you have to upgrade."
"Agile system configurations to accommodate business dynamics."
"The whole systematic flow of any query raised to HR should be improved."
"It would be nice if it became even more declarative in its development."
"My developers want to use more HTML instead of the specialized tool, PeopleTools because, they say, it's better from a user perspective."
"Having applications which provide more enhanced features and user-friendly elements."
 

Pricing and Cost Advice

Information not available
"There are no additional costs for licensing."
"The tool is expensive."
"The product's cost depends on the number of people in your company or the number of paychecks processed. They charge based on these factors, plus a maintenance fee. I'm not sure about current pricing since Oracle took over."
"One of the cheapest solutions available and also one of the best."
"I would rate the pricing an eight out of ten, with ten being expensive."
"Mostly yearly payments are to be made toward licensing costs. It is not much of an expensive solution."
"The expenses related to the solution are nominal."
"The licensing cost for PeopleSoft is 3,500 per course and the annual subscription fee is 6,500."
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Top Industries

By visitors reading reviews
No data available
Government
9%
University
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
 

Comparisons

 

Also Known As

ZenPayroll
No data available
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Gusto vs. PeopleSoft and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.