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Gusto vs PeopleSoft comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
9th
Ranking in Talent Management
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PeopleSoft
Ranking in Benefits Administration
6th
Ranking in Talent Management
4th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
86
Ranking in other categories
ERP (9th), Activity Based Costing Software (4th), Demand Management (1st), Talent Acquisition (5th)
 

Mindshare comparison

As of September 2026, in the Benefits Administration category, the mindshare of Gusto is 1.7%, up from 1.1% compared to the previous year. The mindshare of PeopleSoft is 3.5%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
PeopleSoft3.5%
Gusto1.7%
Other94.8%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Decades of use have delivered secure, customizable control for public sector operations and finance
I have just completed three assessments: one on inventory demand planning, another on using artificial intelligence to bring supplier contracts in portable document format directly into PeopleSoft. PeopleSoft works both internally as well as with third-party products that integrate seamlessly with PeopleSoft. PeopleSoft operates both from a need-to-know-only basis as well as being able at the same time to do group purchase and realize large quantity purchase discounts. My clients have used marketplaces, and it is really industry-specific whether they use one or not, or if there is even one available. I would rate this product nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciated the templates that they offered for new hires and onboarding."
"Gusto is a really good payroll solution for small businesses."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"I like its wide variety and its use in many applications; receivables, payables, general ledger."
"Job data is a valuable feature."
"The allocation tool is probably the most valuable feature for us in PeopleSoft."
"I think it's a very strong, solid product, very mature."
"The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules."
"PeopleSoft FSCM provides for order management, SCM, human capital management, and CRM, making it a comprehensive ERP system compared to others."
"HR/payroll is integrated with Financials, so we don't have to enter data in two places."
"PeopleSoft is scalable."
 

Cons

"The integration is not so good."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner."
"There are many areas in this product that can be improved, especially in regards to the EPM side since they have different products doing that."
"There are a couple of areas for improvement, including better overall performance as well as an even quicker update process so that we have as minimal downtime as possible."
"Oracle PeopleSoft HCM is one of the most expensive systems in the HCM area, so if the organization has budget limitations, then I would not recommend this system."
"PeopleSoft is affordable for existing customers only, not for new customers."
"PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."
"There could be more adaptability of the system."
"Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing an eight out of ten, with ten being expensive."
"There are no additional costs for licensing."
"This solution offers annual licensing. We pay per user."
"The solution is priced per module."
"The expenses related to the solution are nominal."
"Mostly yearly payments are to be made toward licensing costs. It is not much of an expensive solution."
"The main issue we have with the solution is that it is very expensive."
"Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Construction Company
12%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
12%
University
8%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise16
Large Enterprise50
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for PeopleSoft?
The pricing is customer-specific, so I am not generally privy to what the pricing for licensing is. However, generally, I think PeopleSoft is certainly cheaper than cloud solutions.
What needs improvement with PeopleSoft?
More delivered artificial intelligence functionality in operations and finance would be helpful.
 

Comparisons

 

Also Known As

ZenPayroll
No data available
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about Gusto vs. PeopleSoft and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.