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Grafana Enterprise Stack vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
ManageEngine IT360
Ranking in IT Infrastructure Monitoring
70th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (85th), IT Asset Management (25th)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.9%, down from 0.9% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack0.9%
ManageEngine IT3600.5%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"It is very easy to deploy and integrate with any application or infrastructure layer."
"The most valuable features for us are dashboards; we can dashboard anything that we can think of, we can dashboard and measure."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"It is easy to identify and collect information from all of the nodes on the network."
"The monitoring capability is easy to use and it can be done without any training."
"Customer Service: Absolutely fantastic."
"The technical support is good."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
 

Cons

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."
"They could use more small tutorials to explain a bit about how Grafana works."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
"Productivity has been improved with the use of Grafana Enterprise Stack, but cost savings or return on investment specifics are not clear."
"The layout is good, but I think it needs some enhancement based on my experience."
"The solution should include integration with Power BI."
"The connection between metrics, logs, and traces could be improved."
"The tool needs to show only fewer updates."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The product could use more intelligence, automation and general availability of product information."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
 

Pricing and Cost Advice

"I use the tool's free license."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
19%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Construction Company
32%
Comms Service Provider
16%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
What advice do you have for others considering Grafana Enterprise Stack?
We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.
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Also Known As

No data available
IT360
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Grafana Enterprise Stack vs. ManageEngine IT360 and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.