Grafana Enterprise Stack vs ManageEngine IT360 comparison

Grafana Labs and ManageEngine are both solutions in the IT Infrastructure Monitoring category. Grafana Labs is ranked #13 with an average rating of 8.7, while ManageEngine is ranked #69. Grafana Labs holds a 1.1% mindshare in IM, compared to ManageEngine’s 0.5% mindshare. Additionally, 92% of Grafana Labs users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Grafana Enterprise Stack

Read 14 Grafana Enterprise Stack reviews

1,692 Views
1,675 Comparison Views

92% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

1,302 Views
560 Comparison Views

100% willing to recommend

Grafana Enterprise Stack

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ManageEngine IT360 and Grafana Enterprise Stack are two solutions in IT management and monitoring. ManageEngine IT360 has an upper hand in comprehensive IT service management while Grafana Enterprise Stack offers advanced visualization and analytics.

Features: ManageEngine IT360 provides extensive monitoring, asset management, and service desk features, integrating all into a unified platform. Grafana Enterprise Stack offers advanced visualization, customizable dashboards, and extensive integration capabilities across diverse data sources, making it appealing for data-driven insights.

Room for Improvement: ManageEngine IT360 may need enhancements in data visualization capabilities and integration flexibility. It's also beneficial to improve analytics functions for data insights. Grafana Enterprise Stack can improve in simplifying its deployment process, expand comprehensive service management capabilities, and refine its pricing structure for more competitive entry.

Ease of Deployment and Customer Service: ManageEngine IT360 offers an all-in-one deployment model that simplifies IT infrastructure management with aligned customer service. Grafana Enterprise Stack provides modular deployment for specific needs and emphasizes expert community and enterprise support for agile solutions.

Pricing and ROI: ManageEngine IT360 offers upfront pricing suitable for small to medium enterprises with ROI tied to its service management capabilities. Grafana Enterprise Stack usually requires higher initial investment but delivers significant long-term benefits through advanced analytics, often resulting in higher ROI for data visualization-focused organizations.

To learn more, read our detailed Grafana Enterprise Stack vs. ManageEngine IT360 Report (Updated: March 2026).

Buyer's Guide

Grafana Enterprise Stack vs. ManageEngine IT360

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

13th

Average Rating

8.4

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine IT360

Ranking in IT Infrastructure Monitoring

69th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (93rd), IT Asset Management (29th)

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 1.1%, up from 0.7% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Grafana Enterprise Stack	1.1%
ManageEngine IT360	0.5%
Other	98.4%

IT Infrastructure Monitoring

Featured Reviews

Rajan M

Test Lead at Calpine Group

Efficient monitoring and alerting enhance operational insights

With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"The most valuable feature of Grafana Enterprise Stack is the dashboards."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."

More Grafana Enterprise Stack pros

"Customer Service: Absolutely fantastic."

"It is easy to identify and collect information from all of the nodes on the network."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The technical support is good."

"The monitoring capability is easy to use and it can be done without any training."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

Cons

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

"They could use more small tutorials to explain a bit about how Grafana works."

"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"The solution should include integration with Power BI."

"Grafana Enterprise Stack is complex and not easy or simple."

"The connection between metrics, logs, and traces could be improved."

"The tool needs to show only fewer updates."

More Grafana Enterprise Stack cons

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"The GUI could be improved."

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

Pricing and Cost Advice

"I use the tool's free license."

Information not available

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Top Industries

By visitors reading reviews

Energy/Utilities Company

19%

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

Construction Company

31%

Computer Software Company

13%

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	7

No data available

Questions from the Community

What needs improvement with Grafana Enterprise Stack?

I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...

See all answers

What is your primary use case for Grafana Enterprise Stack?

I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...

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What advice do you have for others considering Grafana Enterprise Stack?

We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.

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Comparisons

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Compared 10% of the time

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Compared 6% of the time

VMware Aria Operations for Applications vs Grafana Enterprise Stack

Compared 5% of the time

ITRS Geneos vs Grafana Enterprise Stack

Compared 5% of the time

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Compared 14% of the time

Alluvio AppResponse vs ManageEngine IT360

Compared 9% of the time

Kentik vs ManageEngine IT360

Compared 9% of the time

USU Valuemation vs ManageEngine IT360

Compared 7% of the time

Zabbix vs ManageEngine IT360

Compared 7% of the time

More ManageEngine IT360 Competitors

Product Reports

Buyer's Guide

Grafana Enterprise Stack

March 2026

Download Grafana Enterprise Stack product report

Buyer's Guide

Network Monitoring Software

March 2026

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Grafana Enterprise Stack vs. ManageEngine IT360

March 2026

Free Report: Grafana Enterprise Stack vs. ManageEngine IT360

Find out what your peers are saying about Grafana Enterprise Stack vs. ManageEngine IT360 and other solutions. Updated: March 2026.

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