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ManageEngine IT360 vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
85th
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (26th)
Zabbix
Ranking in Network Monitoring Software
1st
Ranking in IT Infrastructure Monitoring
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 3.8%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zabbix3.8%
ManageEngine IT3600.5%
Other95.7%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The technical support is good."
"The monitoring capability is easy to use and it can be done without any training."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"Customer Service: Absolutely fantastic."
"Zabbix is very easy to implement and the interface is customizable, so we can create the dashboard that we need."
"We are now more pro-active before an issue appears to our customer because all the layers are now converged by Zabbix monitoring."
"This solution is very good for data reporting."
"I use the solution to provide a perfect environment for remote connectivity with my clients."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"What we find the most valuable about Zabbix is that it is open source and there are no licensing costs."
"We delivered a project for telemetry but not just for IT, monitoring different parameters for radio communication sites and collecting information about alarms and analog values, and we use this system in mission critical applications for radio communications, police, firemen's, health, etcetera."
"Zabbix helps to save time."
 

Cons

"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"For our company, it is not scalable."
"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"It should be easy to modify the front end."
"I wish it had more options for personalizing the product, such as being able to include your company's logo without editing text files."
"The performance reporting could be improved."
"I am not giving them a higher rating because they don't have analytics."
"My advice for anybody who is implementing Zabbix is to seek the help of somebody who has actually done it before; otherwise, it's not worth their time."
 

Pricing and Cost Advice

Information not available
"The solution is free. However, many open-sourced tools start out free but eventually start charging."
"There is a license required for this solution and we pay annually for our license."
"There is no license but we need to pay for support."
"We’re using the free version, which covers all our current needs."
"We are using the free, open-source version."
"I was using the free, Community Edition."
"This is an open-source solution that can be used free of charge."
"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."
report
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909,563 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
31%
Comms Service Provider
15%
Manufacturing Company
6%
Government
5%
Financial Services Firm
11%
Comms Service Provider
10%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.
What is your primary use case for Zabbix?
I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.
 

Comparisons

 

Also Known As

IT360
No data available
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about ManageEngine IT360 vs. Zabbix and other solutions. Updated: August 2026.
909,563 professionals have used our research since 2012.