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Google Workspace vs Microsoft Exchange vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Email Applications category, the mindshare of Google Workspace is 21.5%, down from 24.4% compared to the previous year. The mindshare of Microsoft Exchange is 11.4%, down from 11.7% compared to the previous year. The mindshare of Zimbra Collaboration is 8.6%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
Vidya Shree - PeerSpot reviewer
Deploys quickly and has a good web interface
Zimbra Collaboration has a good web interface When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The solution’s forums don't have much information or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool helps me keep a backup of old emails. Like everyone else, I love the Google search engine for searching emails on webmail. The Google Workspace connector for Outlook works well, so I have no issues with that."
"The initial setup is very easy."
"The solution's technical support is very good."
"The solution is stable."
"I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me."
"It's more open than Microsoft and easy to use."
"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."
"All the Microsoft Office features are available in Google Workspace."
"It's user-friendly."
"The ability to share information, appointments, and agendas easily is the big value of Microsoft Exchange."
"The technical support is fine."
"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
"Microsoft Exchange is stable."
"I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version"
"What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc."
"The search tools are good."
"The solution is easy to implement."
"The stability is good and keeps getting better with each new update."
"The Zimbra Collaboration's most valuable feature is web access."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The most valuable feature of Zimbra Collaboration is the cost."
"The product is easy to set up."
 

Cons

"Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet."
"Less customizations than there used to be."
"The price could be reduced."
"The UI could be simplified and made more user friendly."
"Our users have faced an issue with increasing their email quotas over the last three months."
"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"It takes a long time to import the data from G Suite into another platform."
"Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service."
"The cost could be cheaper."
"The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users."
"For the next release, there are some features on the cloud-based Exchange that aren't included on-prem. It would be great if these features were made available in the next release. For instance, integration between Exchange and its on-prem calendar is not available for the on-prem solution."
"I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development."
"They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable."
"Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"The installation is not straightforward, it can take two days for the full implementation."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"There are some security issues."
"I would like to see a Microsoft schedule function added."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"They should enhance its online meeting features."
"We have had an issue with security."
 

Pricing and Cost Advice

"Pricing is something concerning. We find the solution very expensive."
"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."
"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."
"It's about $8.30 up a user per month."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"2,500 Rupees per month per user."
"The price per client within the business is too high."
"I rate Microsoft Exchange's pricing a six out of ten."
"We renew the product license with Microsoft every three years. The cost is included within a bundle of services. It's an enterprise agreement with Microsoft."
"We pay for the license annually."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"The platform has a reasonable price."
"I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution."
"We can get Exchange in the cloud along with the Microsoft 365 license."
"It is not expensive."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"Zimbra Collaboration offers a good price-to-feature ratio."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We do not pay for licenses to use this solution."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
8%
Financial Services Firm
7%
Comms Service Provider
7%
Computer Software Company
15%
Government
10%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
18%
Comms Service Provider
9%
Government
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the custom...
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor e...
What needs improvement with Google Workspace?
I do not have any major suggestions for improvement. However, while the security functionalities are similar to those...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the c...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: July 2025.
862,077 professionals have used our research since 2012.