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Google Workspace vs Microsoft Exchange vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Email Applications category, the mindshare of Google Workspace is 14.7%, down from 23.3% compared to the previous year. The mindshare of Microsoft Exchange is 9.9%, down from 11.4% compared to the previous year. The mindshare of Zimbra Collaboration is 6.9%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace14.7%
Microsoft Exchange9.9%
Zimbra Collaboration6.9%
Other68.5%
Email Applications
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Efficient email management with seamless integration
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me."
"G Suite and all of Google were the first to have a built-in multifactor authentication without needing to purchase another product."
"This is a good product, it is really scalable, and I definitely recommend it."
"I think it is a great subscription for me; I can easily create my colleague's email address, we can use it, and I am using the G Suite Drive, which provides 30GB of storage and is helping me, so I think it's better for me."
"The Hangouts feature is the most valuable aspect of the solution for us."
"The security and privacy policies of G Suite make it efficient, and the organizational data is secure."
"We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results."
"The initial setup is simple."
"It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail."
"On-premises Microsoft Exchange is good because it protects data privacy."
"It is easy to use and we can allow many users because now our users are scattered, they cover a wide area, and we can use it from anywhere, which is the main benefit for us."
"With the cloud coming in, scalability is not an issue even for Microsoft."
"Our customers are satisfied with the features included in Microsoft Exchange."
"Scalability-wise, I rate the solution a ten out of ten."
"The backup and archiving features are valuable, it is user friendly too."
"This is a good product but our version is reaching end-of-life."
"The most valuable feature of Zimbra Collaboration is the cost."
"It is the best open source collaboration suite that I know, because it provides high availability and more performance than the other solutions."
"I think Zimbra is more reliable and competitive than Microsoft because they offer an open-source version."
"This is a good email solution and it's open-source which is great and the most important feature for us."
"Zimbra Collaboration is mainly used for messaging, emails, calendars, video conferencing, and document sharing."
"Network NG Modules are valuable to us."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"Most valuable to us is the fact that it's open source, so it's possible to do a lot of customization."
 

Cons

"Google could integrate Gemini AI with Google Workspace to enhance user experience."
"We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings."
"It takes a long time to import the data from G Suite into another platform."
"The problem with the presentation is that if you upload a Microsoft PowerPoint presentation and you convert it to Google presentation, the slides or pictures, their images are not editable. You can't edit the slides that you brought in. They're just images."
"The feature set of Google Sheets is limited."
"Integration with Microsoft Outlook could be improved. The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication."
"The stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms."
"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"We are not able to use Microsoft Teams due to connection issues. Thus, the product integration with Teams could be improved."
"I do not have any notes for improvement."
"Microsoft Exchange could improve the price."
"Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration."
"If it was the same product, and slightly cheaper, that would be amazing."
"Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved."
"For new users, it might take them some time to get used to the product."
"The log files need to be improved; they need to show us more information because a lot of detail is lacking and that's not very helpful or insightful."
"There are some bugs we found that could be fixed."
"Zimbra is not very stable, but it's okay."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"The solution’s forums don't have much information or documentation on administration tasks."
"It does have a few bugs."
"There are security and performance issues which is one of the concerns of using an open-source product."
 

Pricing and Cost Advice

"The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
"Approximately $6 per user, per month."
"The price of Google Workspace is reasonable. I pay less than 100 a month."
"The solution is expensive."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"The pricing is reasonable."
"The pricing of Google Workspace, so far, has been reasonable."
"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
"The product is quite cheap."
"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
"Its price is okay."
"We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
"This solution is expensive."
"It's working very well. There is no problem, but the price is not the best."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"The solution is competitively priced."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"The solution is not expensive compared to other products."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"We pay yearly licenses for Zimbra Collaboration."
"The price of the solution is low."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
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Top Industries

By visitors reading reviews
Educational Organization
9%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
9%
Construction Company
8%
Comms Service Provider
10%
Computer Software Company
10%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise28
Large Enterprise35
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Mi...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Googl...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, ...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the c...
What is your primary use case for Zimbra Collaboration?
Zimbra is a cheap and open-source tool. It provides security, which is crucial for user authentication and authorizat...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2026.
885,667 professionals have used our research since 2012.