Google Hangouts [EOL] vs Microsoft Teams comparison

Google and Microsoft are both solutions in the Virtual Meetings category. Additionally, 93% of Google users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Google Hangouts [EOL]

Read 59 Google Hangouts [EOL] reviews

93% willing to recommend

Microsoft Teams

Read 177 Microsoft Teams reviews

5,032 Views
1,761 Comparison Views

95% willing to recommend

Google Hangouts [EOL]

Microsoft Teams

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 27, 2025

Microsoft Teams and Google Hangouts [EOL] compete in the collaboration and communication tools market. Microsoft Teams appears to have the upper hand due to its extensive feature set and integration capabilities with other Microsoft products.

Features: Microsoft Teams offers chat, video conferencing, screen sharing, and deep integration with Office 365 and SharePoint. It supports large group meetings and organizational tools. Google Hangouts [EOL] provides ease of use, chat, basic video conferencing, and Google Suite integration. It supports simple collaboration but lacks advanced management features.

Room for Improvement: Microsoft Teams users see potential in improving mobile functions, interface design, and meeting history tracking. Interaction with non-Microsoft products and migrated Skype features usability require attention. Google Hangouts [EOL] could benefit from enhanced large meeting features, improved file sharing, and added functionalities for poor connections and anonymous users.

Ease of Deployment and Customer Service: Microsoft Teams offers various deployment models, yet receives mixed reviews on technical support, with many users relying more on internal support. Google Hangouts [EOL] integrates smoothly within Google's ecosystem, easing deployment but lacks direct support, leading to challenges when troubleshooting complex issues.

Pricing and ROI: Microsoft Teams is economical within the Office 365 bundle, presenting a positive ROI due to its feature richness and integration. Google Hangouts [EOL] offers free use, but subscription costs for Google Workspace can become burdensome. Its ROI is significant for small teams with recent price increases impacting cost-effectiveness.

To learn more, read our detailed Virtual Meetings Report (Updated: April 2026).

Buyer's Guide

Virtual Meetings

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Hangouts [EOL]

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

177

Ranking in other categories

Virtual Meetings (4th), Enterprise Social Software (2nd)

Featured Reviews

Mariana-Piñeres

Customer Success Manager Latam at a tech vendor with 51-200 employees

Recording and transcription enhance global client meetings

Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly. This might be related to the resources Google Hangouts requires. The service occasionally experiences lag issues where the image gets frozen or the voice transmission becomes interrupted. When these issues occur, possibly due to internet connectivity or other factors, WhatsApp continues to function properly while Google Hangouts does not perform well.

Read full review

Anna Virtsan

IT Project Manager at UkrSibbank

Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options

There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup process is straightforward."

"The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later."

"The facility is always online and very easy to share the screen using the solution."

"I think the simplicity of the whole thing is its valuable feature."

"My advice for anybody who is looking to start using Google Hangouts is that it is plug-and-play, and comes free with Google Suite."

"I find that Google Hangouts is very quick and easy to create a meeting, which is its biggest benefit."

"This is a stable solution."

"It has efficient recording features."

More Google Hangouts [EOL] pros

"The tool is simple to use."

"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."

"The collaborating feature."

"The solution has features like good voice clarity, good video quality, and recording."

"The integration, ability to share documents is very good."

"The platform has facilitated our communication and collaboration, especially in a remote or hybrid work environment."

"Setting up Teams was not difficult."

"The most valuable feature of Microsoft Teams is that it is easy to use."

More Microsoft Teams pros

Cons

"We've noticed the product works better in Chrome and doesn't work as well in Safari browsers."

"The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."

"Google Hangouts sometimes consumes significant resources. When comparing it to WhatsApp on desktop for calls, there are instances when Google Hangouts freezes or stops working, but switching to WhatsApp runs smoothly."

"Google Meet could be more secure."

"You only get 60 minutes of video conferencing."

"The solution can improve by having more integration with different platforms."

"There is no delete option for messages which could be an added feature in a future release."

"One area where I see room for improvement in Google Hangout is the voice quality during meetings."

More Google Hangouts [EOL] cons

"The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit."

"They could enhance the product's stability and integration features."

"The product should improve its security."

"The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile."

"I don't like the online version of Word and Excel. It skews the layout."

"Microsoft Teams does not have any features that Zoom, Skype, or Webex don't already have."

"Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."

"It's not as easy to augment your meetings as it is with competitors. For example, in Zoom, if I want to add attendees, I just grab the meeting link and post it to them. With Teams, how to do this is not as clear."

More Microsoft Teams cons

Pricing and Cost Advice

"Google Hangouts has reasonable pricing, but I don't use the paid version because I only have a small budget, though you get more features from the paid version."

"We are using the free version of Google Hangouts."

"This solution is available for free with the opening of a Google account."

"We pay an annual license to use the solution."

"I don't need to buy Google Hangouts separately because it comes free with Google Workspace, and it is also available for my personal Gmail ID."

"I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."

"There is no license cost."

"I think there is a need for payment for licensing, but as students, we didn't have to pay for it when we were using it. Our professors were the ones paying for it since they needed to record the sessions."

More Google Hangouts [EOL] pricing and cost advice

"I would rate the solution's pricing a five out of ten."

"We are using the free version of the solutions."

"I would rate the solution's pricing a nine out of ten."

"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."

"Microsoft Teams is a cheap solution because it's included in the Microsoft 365 suite."

"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."

"The solution has a reasonable price in the market."

"The product is expensive."

More Microsoft Teams pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Marketing Services Firm

10%

Comms Service Provider

Construction Company

Financial Services Firm

20%

Construction Company

Marketing Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	16
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	45
Large Enterprise	71

Questions from the Community

What is your experience regarding pricing and costs for Google Hangouts?

Google Hangouts comes as a package, so it's difficult to say or comment on the price of this particular product.

See all answers

What needs improvement with Google Hangouts?

Sometimes when we have a call and need to share audio or play a video, we find it challenging to switch from sharing the complete desktop to only a particular Chrome tab, as it doesn't support audi...

See all answers

What is your primary use case for Google Hangouts?

My main use cases for Google Hangouts are for calls and coordinating with my team. I find the recording feature in Google Hangouts very useful, as it normalizes what happened in the call, even thou...

See all answers

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

My experience with pricing, setup cost, and licensing for Microsoft Teams is good and fine.

See all answers

What needs improvement with Microsoft Teams?

Microsoft Teams already comes with rich qualities, and the impact on the IT professional is very large with great features in terms of collaboration, team activity engagements, and friendly emojis ...

See all answers

Comparisons

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Compared 80% of the time

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Compared 20% of the time

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Compared 9% of the time

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Compared 8% of the time

Slack Business - Enterprise vs Microsoft Teams

Compared 8% of the time

Zoom Workplace Business vs Microsoft Teams

Compared 6% of the time

TeamViewer vs Microsoft Teams

Compared 5% of the time

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Product Reports

Buyer's Guide

Google Hangouts [EOL]

April 2026

Download Google Hangouts [EOL] product report

Buyer's Guide

Microsoft Teams

April 2026

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Overview

Google Hangouts [EOL] offered a versatile communication platform with features like screen sharing, Google Suite integration, and reliable performance, enabling flexible meetings without time limits and a seamless intuitive experience for users.

Google Hangouts [EOL] provided an effective tool for both personal and professional communication, enhancing virtual meetings through superior audio and video quality, easy scheduling, and scalability. Integrated with Google Calendar, it allowed straightforward organization of meetings with tools to enhance collaboration, including transcriptions and AI capabilities for note summarization. However, room for improvement included better integration with other platforms like Zoom and Microsoft Teams, as well as enhancing features like screen sharing and participant interaction options such as virtual whiteboards and audio sharing.

What are the key features?

Screen Sharing: Facilitates presentations and real-time collaboration.
Google Suite Integration: Seamless connectivity with Gmail and Calendar for scheduling.
Reliable Performance: Consistent quality in video and audio without interruptions.
No Time Restrictions: Unrestricted meeting duration enhances flexibility.
Scalability: Easily manage a large number of participants.

What benefits should users look for?

Flexibility: Adapts to diverse meeting types and requirements.
Enhanced Collaboration: Integration with other Google services streamlines communications.
Cost-effective Communication: Reduces expenses related to traditional meetings.
Simplified Scheduling: Works seamlessly with Google Calendar to organize meetings efficiently.

In education, Google Hangouts [EOL] supported remote teaching and collaboration, while businesses utilized it to maintain communication and productivity across distributed teams, highlighting its role in adapting to remote work needs during the recent pandemic. Its ability to facilitate interactions anywhere made it a valuable tool across industries.

Google

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft

Sample Customers

Information Not Available

Honeywll, AIRFRANCE, AccuWeather, Lilly

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2026.

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