Zoom Workplace Business and Google Hangouts [EOL] compete in the online meetings and collaboration sector. Zoom holds the upper hand due to its rich features like screen sharing and virtual backgrounds, and is noted for device compatibility and interactivity enhancements.
Features: Users value Zoom's screen sharing, virtual backgrounds, and breakout rooms for interactive video conferencing. Its chat features and integration with Microsoft Office also stand out. Google Hangouts [EOL] integrates effortlessly with Google Suite, aiding easy scheduling within Google Calendar and supporting quick video calls.
Room for Improvement: Zoom needs to enhance security features and improve performance under large participant loads. There's also a need for better meeting reliability. Google Hangouts [EOL] could benefit from improved file sharing and new interactive options like a whiteboard, as well as support for non-Gmail users.
Ease of Deployment and Customer Service: Both Zoom and Google Hangouts [EOL] are primarily deployed on public clouds, with Zoom also offering private and hybrid options. Users seldom require extensive support due to intuitive interfaces, although feedback on Zoom's support reliability varies. Google Hangouts [EOL] maintains limited customer support reliance.
Pricing and ROI: Zoom offers cost-effective options with free and paid tiers, appreciated for licensing flexibility and the ability to save on travel and enhance meeting efficiency. Google Hangouts [EOL] generally provides free access, embedding reasonable value within Google products, with paid subscriptions for extra features.
Product | Market Share (%) |
---|---|
Zoom Workplace Business | 11.4% |
Google Hangouts | 0.6% |
Other | 88.0% |
Company Size | Count |
---|---|
Small Business | 28 |
Midsize Enterprise | 16 |
Large Enterprise | 18 |
Company Size | Count |
---|---|
Small Business | 97 |
Midsize Enterprise | 32 |
Large Enterprise | 101 |
Google Hangouts [EOL] offered a versatile communication platform with features like screen sharing, Google Suite integration, and reliable performance, enabling flexible meetings without time limits and a seamless intuitive experience for users.
Google Hangouts [EOL] provided an effective tool for both personal and professional communication, enhancing virtual meetings through superior audio and video quality, easy scheduling, and scalability. Integrated with Google Calendar, it allowed straightforward organization of meetings with tools to enhance collaboration, including transcriptions and AI capabilities for note summarization. However, room for improvement included better integration with other platforms like Zoom and Microsoft Teams, as well as enhancing features like screen sharing and participant interaction options such as virtual whiteboards and audio sharing.
What are the key features?In education, Google Hangouts [EOL] supported remote teaching and collaboration, while businesses utilized it to maintain communication and productivity across distributed teams, highlighting its role in adapting to remote work needs during the recent pandemic. Its ability to facilitate interactions anywhere made it a valuable tool across industries.
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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