No more typing reviews! Try our Samantha, our new voice AI agent.

Google Chat Workspace vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Chat Workspace
Average Rating
7.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
Enterprise Social Software (22nd)
Skype for Business
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Virtual Meetings (5th)
 

Featured Reviews

reviewer2809563 - PeerSpot reviewer
Senior Analyst at a outsourcing company with 501-1,000 employees
Real-time collaboration has transformed daily team communication and shared document workflows
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or files we share with Google Chat Workspace could be smoother, similar to Zoom. That is my preference for improvement.
reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am working with multiple users in the same sheet at the same time, which is really amazing for all of us because we are working from different places but in the same sheet at the same time."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"There are free versions of the solution available."
"The simplicity and ease of use are the most valuable features, as it's so much easier and quicker than writing an email to someone and waiting for them to read it."
"The security seems good."
"The solution is stable and scalable."
"Making calls and having meetings is easy."
"It is a business solution that helps our company connect globally to others in our sphere."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
 

Cons

"I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"Skype for Business is not stable."
"Our user base has struggled for adoption, as using Skype audio is not a very consistent experience due to the diverse networks that they are on (home office, corporate office, and branch office networks)."
"Lacks a zoom-in feature for whoever is presenting."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"Skype for Business is not stable."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
 

Pricing and Cost Advice

Information not available
"I am using a corporate account for which I have not made any payments."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"It may be considered costly for certain markets, such as in India."
"I use the product's open-source version."
"It may be slightly costly, but the features are awesome."
"The solution is priced fairly."
"Previously, I did not use another solution."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
896,510 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Comms Service Provider
11%
Marketing Services Firm
11%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise27
 

Questions from the Community

What needs improvement with Google Chat Workspace?
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or ...
What is your primary use case for Google Chat Workspace?
I use Google Chat Workspace for our internal office communication. We also use Slack, but most of the time, we prefer Google Chat Workspace for internal team communication. Most of the time, we sha...
What advice do you have for others considering Google Chat Workspace?
I also use some Google products, such as Google Sheets and Google Chat Workspace. I also use every office tool from Google regularly. I use every product in general for office purposes from Google ...
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Information Not Available
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: May 2026.
896,510 professionals have used our research since 2012.