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Google Chat Workspace vs Microsoft Teams comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Chat Workspace
Ranking in Enterprise Social Software
18th
Average Rating
7.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
181
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Google Chat Workspace is 0.9%, up from 0.1% compared to the previous year. The mindshare of Microsoft Teams is 6.8%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams6.8%
Google Chat Workspace0.9%
Other92.3%
Enterprise Social Software
 

Featured Reviews

reviewer2809563 - PeerSpot reviewer
Senior Analyst at a outsourcing company with 501-1,000 employees
Real-time collaboration has transformed daily team communication and shared document workflows
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or files we share with Google Chat Workspace could be smoother, similar to Zoom. That is my preference for improvement.
Ayush Saxena - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Collaboration has transformed daily work and supports seamless global voice communication
Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am working with multiple users in the same sheet at the same time, which is really amazing for all of us because we are working from different places but in the same sheet at the same time."
"What I like most about Microsoft Teams, is that we can pin applications on the top of the group."
"They are building out a lot of Office 365 apps and the integration with everything is great."
"The most valuable features are the messaging and the video calling, especially where you can add a background."
"The most valuable feature of the solution is that it can be included in most systems...Scalability-wise, I rate the solution a ten out of ten."
"I don't have to physically go to the meetings; I can do it virtually."
"The instant messaging and video meeting features in Microsoft Teams improve my productivity the most. Instant messaging allows for faster responses compared to email. With many colleagues working remotely, video meetings are often the only way to connect. I could even participate in my last meeting while driving to another city. Having meetings, with some people in a meeting room and others joining remotely, is also very useful."
"Microsoft Teams is a communication platform that enables one-on-one communication as well as group communication, and it is convenient with recordings and AI tools such as automatic transcripts."
"The solution provides very clear conferencing, even on mobile devices."
 

Cons

"I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds."
"The solution is very expensive and I won't be able to afford it personally."
"I look forward to AI-based features in future releases."
"I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams."
"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."
"Microsoft Teams does not have any features that Zoom, Skype, or Webex don't already have."
"For improvements to Microsoft Teams, I would say sometimes the tool gets stuck."
"One time the product was basically freezing. I couldn't send a message to my colleague for some reason."
"One of my colleagues was trying to use Microsoft Teams on their laptop, and it was slow in terms of booting up when initially starting it. For example, it was not running in the background. In general, it takes some time to load. Zoom tends to have a faster loading time."
 

Pricing and Cost Advice

Information not available
"I use Teams' free version."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"We get the solution on a corporate plan, where everything is included."
"I would rate the solution's pricing a five out of ten."
"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."
"The pricing for Teams is very competitive."
"In our experience, pricing may differ from country to country, with some regions offering more favorable rates due to local payment arrangements."
"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise77
 

Questions from the Community

What needs improvement with Google Chat Workspace?
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or ...
What is your primary use case for Google Chat Workspace?
I use Google Chat Workspace for our internal office communication. We also use Slack, but most of the time, we prefer Google Chat Workspace for internal team communication. Most of the time, we sha...
What advice do you have for others considering Google Chat Workspace?
I also use some Google products, such as Google Sheets and Google Chat Workspace. I also use every office tool from Google regularly. I use every product in general for office purposes from Google ...
What is your experience regarding pricing and costs for Microsoft Teams?
From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...
What needs improvement with Microsoft Teams?
One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...
What is your primary use case for Microsoft Teams?
My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...
 

Also Known As

No data available
MS Teams
 

Overview

 

Sample Customers

Information Not Available
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: October 2026.
921,338 professionals have used our research since 2012.