No more typing reviews! Try our Samantha, our new voice AI agent.

Google Chat Workspace vs Microsoft Teams comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Chat Workspace
Ranking in Enterprise Social Software
18th
Average Rating
7.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
180
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of September 2026, in the Enterprise Social Software category, the mindshare of Google Chat Workspace is 1.0%. The mindshare of Microsoft Teams is 7.2%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Microsoft Teams7.2%
Google Chat Workspace1.0%
Other91.8%
Enterprise Social Software
 

Featured Reviews

reviewer2809563 - PeerSpot reviewer
Senior Analyst at a outsourcing company with 501-1,000 employees
Real-time collaboration has transformed daily team communication and shared document workflows
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or files we share with Google Chat Workspace could be smoother, similar to Zoom. That is my preference for improvement.
Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank
Have streamlined daily workflow and task management but still face inconvenience from recent interface changes and limited integration options
There are challenges and issues in Microsoft Teams, such as after recent updates where group chats were combined with Teams, chats, and groups into one. Users have to work with settings to make it normal again so Teams are separated from chats, and that was a really inconvenient update. Many users ask me to help make it back again to separate Teams and groups from one-to-one chats. That's probably the worst update they've made recently. Additionally, there are some minor features, such as when I work with messages, I don't have an actual forward or quote option when replying to someone's message. I need to be careful not to miss the quote sign. For a lot of people, they are confused about where the quotes option is. I've received a couple of hundred support tickets just regarding this issue. The function to share email to Teams chat doesn't work sometimes due to our compliance policies, and sometimes it would be nice to be able to forward an email to the group chat and have further discussions. Microsoft Teams could improve by being less glitchy because it glitches a lot, leading to undelivered emails and undelivered messages. It would be beneficial if the MS application Shifts, which adds functionality to groups, could be integrated into the groups calendar. Currently, many teams don't use the app because it is not integrated with the general calendar or the Outlook calendar, making it basically a useless application. The platform needs less Copilot and more people. The general Copilot integration into the platform is less glitchy, but Microsoft Teams is quite heavy and glitchy sometimes. Stability depends a lot on compliance restrictions, policies, and quality of internet. Sometimes, when updates are enrolling, the platform glitches, breaks, or shuts down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am working with multiple users in the same sheet at the same time, which is really amazing for all of us because we are working from different places but in the same sheet at the same time."
"The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
"Microsoft Teams gave our small group the ability to chat via instant messenger."
"For me, Microsoft Teams' most valuable features are online meetings, calls, and chat. While I also use it to access OneDrive and my calendar, the core functions I rely on are meetings and calls."
"Now, several months and a pandemic since my original review, I'm happy to say that the product has improved with better performance and increased functionality."
"It helps our organization with faster communication."
"The tool is very useful since it helps us to share documents and make calls."
"It is a stable solution."
"The most valuable feature of the solution is that it can be included in most systems...Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds."
"The application crashing in Microsoft Teams affected productivity. If we could minimize that, productivity would increase."
"We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good."
"Microsoft Teams can be improved firstly because it does not have the option to directly attach attachments."
"There can be more customization and also the task management tools needs better tools for integration."
"As an instant messenger, Teams is not as good as Lync."
"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."
"I would like to get more frequent updates, and the solution’s stability could be improved."
"The solution's login process could be more straightforward."
 

Pricing and Cost Advice

Information not available
"Microsoft Teams is expensive compared to other solutions."
"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
"The solution's pricing is reasonable and I would rate it an eight out of ten."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"Microsoft Teams is a cheap solution because it's included in the Microsoft 365 suite."
"The solution's cost is high."
"Its pricing is reasonable."
"I use Teams' free version."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Construction Company
12%
Outsourcing Company
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise46
Large Enterprise75
 

Questions from the Community

What needs improvement with Google Chat Workspace?
I think there are some issues like when I share any photo, it's working very slow and the other end partner receives it after a few seconds. It's time-consuming. I would prefer if any documents or ...
What is your primary use case for Google Chat Workspace?
I use Google Chat Workspace for our internal office communication. We also use Slack, but most of the time, we prefer Google Chat Workspace for internal team communication. Most of the time, we sha...
What advice do you have for others considering Google Chat Workspace?
I also use some Google products, such as Google Sheets and Google Chat Workspace. I also use every office tool from Google regularly. I use every product in general for office purposes from Google ...
What is your experience regarding pricing and costs for Microsoft Teams?
Pricing for Microsoft Teams has been good so far. My team does not manage Microsoft Teams pricing or how the licensing is being done, but I know there is a Microsoft E3 license that gives you acces...
What needs improvement with Microsoft Teams?
The only thing that frustrates me using Microsoft Teams is where I'm not able to properly integrate some applications, such as some chatbots, to Microsoft Teams. Apart from that, Microsoft Teams ha...
What is your primary use case for Microsoft Teams?
My main use case for Microsoft Teams is for chats and meetings, majorly to schedule meetings, and those are the major things for chat and to schedule meetings. A recent scenario where I typically u...
 

Also Known As

No data available
MS Teams
 

Overview

 

Sample Customers

Information Not Available
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: September 2026.
913,924 professionals have used our research since 2012.