Globalscape Managed File Transfer vs Sterling Commerce Connect:Direct comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Globalscape Managed File Transfer and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.

Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Globalscape Managed File Transfer vs. Sterling Commerce Connect:Direct Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Technical support is very helpful and available 24/7.""In the client, it provides a unified view for me. I can alter the view that I want to see jobs and conditions. This is nice to have. The fact that you can see everything in one space is very important, especially these days where everything is about data and monitoring as well as because we are working from home on a global basis. So, I can monitor jobs in real-time, along with any failures or anything that might be stuck. The real-time monitoring and the ability to see everything in one place is important for us because we operate 24/7.""The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side.""Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable.""If they have ad hoc requirements, then they can theoretically schedule their own file transfers with the Self Service. We are trying to push as much work back to the customers or developers that have that requirement, because they prefer to help themselves, if possible. We try empowering them and enabling them through Control-M, especially for file transfers, because it is a much broader base of the business then just with batch scheduling. Typically, with SAP batch scheduling, it would work with dedicated teams. With file transfers, the entire business is involved. There are business users, end users, etc. It definitely needs to be as simple as possible and as managed as well as possible. They need to manage it themselves, if possible, because our team is not growing but the number of customers, applications, and jobs are growing. We need to hand back some of the responsibility to the customer for them to resolve and action it.""It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms.""The ability to integrate file transfers has been instrumental in allowing us to accomplish the things we need with Control-M. In our industry, we take a lot of data and either push it down to the stores or retail grocery stores. We take files and push them down to the stores or pull files and information from the stores and bring it back to corporate. So, it's two-way communication with file transfers. One of the bigger things that we do with Control-M is scheduling data moves and moving data from one location to another.""I find Control-M for SAP and Control-M for Informatica good. You can connect to the Linux or Windows servers, and you can run multiple jobs."

More Control-M Pros →

"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package.""The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product.""Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us.""It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings.""The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus.""The fact that it is Windows-based was a huge factor for us because most of our endpoints are Windows-based. And the ability to configure it means standardization is available with the product.""The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."

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"Security is the most valuable feature of this product.""The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations.""The product has been very stable.""The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues.""Offers secure file transfers with a fast and efficient protocol for very large files.""Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."

More Sterling Commerce Connect:Direct Pros →

Cons
"I would like to see more auditing capabilities. Right now, it has the basics and I've been trying to set those up to work with what our auditors are looking for.""Integration with some applications and platforms is complex and requires development. We have done some integration with the application integrator, but it was more like a manual solution. This is an area that can be improved.""Regarding product design and R&D, the DevOps pipeline could be improved with better capabilities and automation. API security and authentication is another area that could use improvement; users must have static credential passwords, which is a security concern.""The documentation could be improved, and I'd also like to see automatic upgrades.""The performance could be better. Control-M Enterprise Manager tends to slow the system down even on a server with a six-core processor and 32 gigabytes RAM. The console is Java-based, so maybe OpenJDK 16 or 17 would be a performance improvement.""There is definitely room for improvement. Version 9.0.20 actually comes with a web-based interface, but there are still a lot of things unavailable with it. There will eventually be more inclusions added into the web interface, but there is still a long way to go.""Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API.""A lot of the areas of improvement revolve around Automation API because that area is constantly evolving. It is constantly changing, and it is constantly being updated. There are some bugs that are introduced from one version to the next. So, the regression testing doesn't seem to capture some of the bugs that have been fixed in prior versions, and those bugs are then reintroduced in later versions."

More Control-M Cons →

"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged.""We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment.""Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software.""I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both.""The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out.""In the beginning, it could be considered a bit challenging.""There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime."

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"User interface is not user friendly.""This solution cannot be deployed on a root_squash NFS, which limits superuser privileges.""The user interface needs to be improved.""They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM.""Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution.""The user interface could be more user-friendly.""Technical support is the number one concern."

More Sterling Commerce Connect:Direct Cons →

Pricing and Cost Advice
  • "The cost is basically $100 a job, give or take."
  • "This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."
  • "The cost of the hardware is high. Because you need to license each job, it is costly."
  • "You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."
  • "Initially, our licensing model was based on the number of jobs per day. That caused some issues because we were restricted to a number. So at our renewal time we said, 'We want to convert from number of jobs to number of endpoints.' That cost us extra money but it gave us additional capabilities, without worrying about the number of jobs."
  • "BMC's price is based on the number of jobs."
  • "You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
  • "There are human costs in addition to the standard pricing and licensing of this solution."
  • More Control-M Pricing and Cost Advice →

  • "We are paying around 30K per year."
  • "It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
  • "A large factor in our decision to go with Globalscape was the price."
  • "It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."
  • "Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."
  • "Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."
  • "The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
  • More Globalscape Managed File Transfer Pricing and Cost Advice →

  • "Annual licensing fee."
  • "The price and licensing of Sterling Commerce Connect:Direct is expensive."
  • More Sterling Commerce Connect:Direct Pricing and Cost Advice →

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    653,522 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful… more »
    Top Answer:Hi! I don't know the "Oracle DAC Scheduler", but I can say that in most competitive solutions Control-m stands out in… more »
    Top Answer:We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas… more »
    Top Answer:The most valuable feature is the automation engine, because it allows you to script or program and it has lots of… more »
    Top Answer:The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That… more »
    Top Answer:The solution’s centralized platform for the management of file transfer operations is good, although improvements could… more »
    Top Answer:The product has been very stable.
    Top Answer:This is the cheapest of the product's line of solutions. Their licensing model is based upon the size of the hardware… more »
    Top Answer:The user interface needs to be improved. It's very rarely used. Technical support is difficult to work with. I would… more »
    Comparisons
    Also Known As
    Control M
    Globalscape GlobalSCAPE Managed File Transfer
    Learn More
    Fortra
    Video Not Available
    Overview

    Control-M simplifies application and data workflow orchestration on premises or as a service. It makes it easy to build, define, schedule, manage, and monitor production workflows, ensuring visibility, reliability, and improving SLAs.

    • Accelerate new business applications into production—by embedding workflow orchestration into your CI/CD pipeline
    • Scale Dev and Ops collaboration, with a Jobs-as-Code approach
    • Simplify workflows across hybrid and multi-cloud environments with AWS, Azure and Google Cloud Platform integrations
    • Deliver data-driven outcomes faster, managing big data workflows in a scalable way
    • Take control of your file transfer operations with integrated, intelligent file movement and visibility

    Globalscape is consistently recognized for providing top-notch solutions for securing and automating file transfers for Windows-centric organizations. 

    IBM's Sterling Connect:Direct is a software product that offers security-hardened, point-to-point file transfers to reduce reliance on insecure File Transfer Protocol (FTP) transmissions. It is designed for high-volume file distribution within and between businesses. The solution guarantees more reliable file movement, from batch integration and movement of large images or catalogs to synchronization with distant sites. Sterling Connect:Direct also enables hybrid cloud deployment through certified containers, allowing for simple and consistent deployment lifecycle management.

    Sterling Commerce Connect:Direct Features

    Sterling Commerce Connect:Direct has many valuable key features. Some of the most useful ones include:

    • Performance capabilities such as extraordinary scalability and low latency.
    • Automated, dependable file transmission that permits unattended, round-the-clock operations.
    • Designed to run on a variety of operating systems, including Microsoft Windows, UNIX, Linux, IBM z/OS, OpenVMS, i5/OS, and HP NonStop.
    • Advanced security features with cutting-edge encryption to meet regulatory and industry standards.
    • IBM certified containers for Sterling Connect:Direct are enterprise-grade, secure product editions that are scalable, secure, easy to install, and manage update and rollback processes. They also have integrated common software services for consistent deployment lifecycle management.
    • Boosts transfer speed for large files over high-speed networks by up to four times the previous speed while reducing latency.
    • Gives existing FTP transfers the ability to retry, checkpoint, and compress existing transfers.
    • Supports a variety of network protocols, including TCP/IP, Systems Network Architecture (SNA), and an optional high-speed add-on based on Aspera FASP technology.

    Sterling Commerce Connect:Direct Benefits

    There are many benefits to implementing Sterling Commerce Connect:Direct. Some of the biggest advantages the solution offers include:

    • High performance: Takes care of your most demanding workloads, including multi-gigabyte files to large volumes of small files.
    • Reliable file delivery: To help ensure predictable, assured file delivery, it offers automated scheduling, checkpoint restart, and automatic recovery.
    • Secure transmission of files: Maintains the confidentiality of customer information and supports regulatory compliance measures.
    • Speed up patching and installation: By deploying your solution with a certified container that contains all necessary components, you can drastically cut installation and patch time from hours to minutes.

    Reviews from Real Users

    Sterling Commerce Connect:Direct stands out among its competitors for a number of reasons. Two major ones are its robust file processing and its security for file transfers. PeerSpot users take note of the advantages of these features in their reviews:

    Michele I., Business Unit Manager at Innovery, writes of the solution, “The file processing is done very well. By default, there are a lot of configurations that can be customized. Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise.”

    Camilo M., Pre-sales Engineer at Dell EMC, mentions, “It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files.”

    Offer
    Learn more about Control-M
    Learn more about Globalscape Managed File Transfer
    Learn more about Sterling Commerce Connect:Direct
    Sample Customers
    CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
    Information Not Available
    HZMO, Bank of Communications
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company13%
    Retailer8%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company19%
    Insurance Company9%
    Comms Service Provider5%
    REVIEWERS
    Manufacturing Company14%
    Pharma/Biotech Company14%
    Computer Software Company14%
    Energy/Utilities Company14%
    VISITORS READING REVIEWS
    Computer Software Company37%
    Financial Services Firm12%
    Comms Service Provider6%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm35%
    Computer Software Company15%
    Government7%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business12%
    Midsize Enterprise9%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise9%
    Large Enterprise77%
    REVIEWERS
    Small Business10%
    Large Enterprise90%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise7%
    Large Enterprise83%
    Buyer's Guide
    Globalscape Managed File Transfer vs. Sterling Commerce Connect:Direct
    November 2022
    Find out what your peers are saying about Globalscape Managed File Transfer vs. Sterling Commerce Connect:Direct and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Globalscape Managed File Transfer is ranked 7th in Managed File Transfer (MFT) with 7 reviews while Sterling Commerce Connect:Direct is ranked 8th in Managed File Transfer (MFT) with 6 reviews. Globalscape Managed File Transfer is rated 8.4, while Sterling Commerce Connect:Direct is rated 8.6. The top reviewer of Globalscape Managed File Transfer writes "Saves us a huge amount of time and programming work, compared to a plain FTP solution". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Customizable, beneficial file processing, and overall good support". Globalscape Managed File Transfer is most compared with AWS Transfer for SFTP, MOVEit, IBM Sterling File Gateway, BMC Control-M Managed File Transfer and Fortra GoAnywhere MFT, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, AWS Transfer for SFTP, BMC Control-M Managed File Transfer, Aspera Managed File Transfer and Thorn SFTP Gateway for Azure. See our Globalscape Managed File Transfer vs. Sterling Commerce Connect:Direct report.

    See our list of best Managed File Transfer (MFT) vendors.

    We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.