Globalscape EFT vs Kiteworks comparison

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Globalscape EFT

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Executive SummaryUpdated on Dec 21, 2025

Kiteworks and Globalscape EFT are key players in secure file sharing and transfer, with Kiteworks being cost-effective and Globalscape EFT standing out for its extensive features.

Features: Kiteworks offers robust security features with advanced encryption, ensuring data protection. Its comprehensive compliance controls also add value. The solution's user-friendly interface streamlines file management and administration. Globalscape EFT provides extensive integration capabilities, enhancing automation for complex workflows. Its event-driven architecture supports flexible scheduling, while the advanced workflow engine allows for scripting and comprehensive task management.

Room for Improvement: Kiteworks could benefit from expanding its integration options to suit a wider range of enterprise environments. Enhancements in mobile accessibility and collaboration features would add substantial value. Additional customization options could improve user experience. Globalscape EFT may improve by simplifying its initial deployment process. Reducing the complexity of its interface could enhance usability. Expanding training resources for new users would facilitate quicker adoption.

Ease of Deployment and Customer Service: Kiteworks excels in deployment simplicity, providing a seamless setup experience aided by strong customer support. Its user-friendly approach facilitates swift implementation and usage. Globalscape EFT has a more complex deployment process, demanding more resources initially. However, its extensive support network provides valuable assistance for customization and scalability purposes.

Pricing and ROI: Kiteworks offers competitive pricing, appealing to budget-conscious organizations looking for cost-effective solutions. Its ROI is considered satisfactory due to its efficient security and compliance feature set. Globalscape EFT incurs a higher initial cost but ensures a significant ROI with its advanced features and integration capabilities, attracting businesses aiming for long-term strategic gains.

To learn more, read our detailed Globalscape EFT vs. Kiteworks Report (Updated: December 2025).

Globalscape EFT vs. Kiteworks

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Globalscape EFT

Ranking in Managed File Transfer (MFT)

13th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Ranking in Managed File Transfer (MFT)

5th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (16th), Email Security (30th), Content Collaboration Platforms (12th), Secure Email Gateway (SEG) (10th)

Mindshare comparison

As of December 2025, in the Managed File Transfer (MFT) category, the mindshare of Globalscape EFT is 4.1%, up from 2.2% compared to the previous year. The mindshare of Kiteworks is 7.4%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed File Transfer (MFT) Market Share Distribution
Product	Market Share (%)
Kiteworks	7.4%
Globalscape EFT	4.1%
Other	88.5%

Managed File Transfer (MFT)

Featured Reviews

Ravi Kumar Dake

Software Developer at a computer software company with 1,001-5,000 employees

Seamless integration and enhanced automation streamline complex tasks while opportunities exist for improved batch file processing

The best feature of Globalscape EFT is that it has inbuilt encryption. We can use outside PGP encryption or we can use the inbuilt encryption as well, enabling us to do the encryption file transfer to the destinations. The other thing is that, by using the advanced workflow, we can make complex integrations for ease, and the workflow allows us to have alerts and everything by using email notifications through SMTP. We utilize the advanced automation capabilities, and we can also integrate to Azure. In one of the projects, we use Globalscape EFT as an intermediate integration and we use SAP BI where they send the files to Globalscape EFT. We take the files and push them to the banking system, where we get the response and return that back to the SAP system. Globalscape EFT can integrate with the Azure cloud systems as well. We can upload as many files as we can, and we can automate everything using SFTP software such as FileZilla, WinSCP, or any of the SFTP tools.

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KishoreT-Review

Associate Consultant at a tech consulting company with 10,001+ employees

Streamlined global file sharing with user-friendly interface and self-service capabilities

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."

"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."

"It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."

"The staff went above and beyond to make our stay comfortable, offering suggestions for local attractions and even remembering our names throughout the weekend."

"The best feature of Globalscape EFT is that it has inbuilt encryption, and by using the advanced workflow, we can make complex integrations for ease, with alerts and email notifications through SMTP, along with the ability to integrate with Azure and automate everything using SFTP tools."

"Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us."

"The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."

"The most effective feature is its advanced workflow engine. Another feature is the flexibility of the code we use to create tasks."

More Globalscape EFT pros

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The solution removes the limitations with file attachment size that is found with regular email."

"Scalability is impressive."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

More Kiteworks pros

Cons

"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."

"There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime."

"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."

"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out."

"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."

"In the beginning, it could be considered a bit challenging."

"If Globalscape has a higher number of tasks, performance issues will occur."

"Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops."

More Globalscape EFT cons

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"File location could be improved."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

More Kiteworks cons

Pricing and Cost Advice

"It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."

"The solution is reasonably priced in comparison to other products."

"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."

"Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."

"Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."

"A large factor in our decision to go with Globalscape was the price."

"It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use."

"We are paying around 30K per year."

More Globalscape EFT pricing and cost advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The price of Kiteworks is reasonable."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Healthcare Company

11%

Energy/Utilities Company

Government

12%

Financial Services Firm

11%

Healthcare Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What is your experience regarding pricing and costs for Globalscape Managed File Transfer?

I never looked at the pricing for Globalscape EFT because it was at the management level where my line manager handled it. I was a team lead, so we only did the RFQs and everything. I never had a c...

What needs improvement with Globalscape Managed File Transfer?

Globalscape EFT is prone to errors because one single click can lead to a file being sent to another vendor, and it doesn't give any warning if the code goes out of certain loops. The user interfac...

What is your primary use case for Globalscape Managed File Transfer?

Currently, I'm working on Globalscape EFT 2020. The usual use cases for Globalscape EFT that we are applying involve imports and data that we send from our organization to different vendors, and so...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What needs improvement with Kiteworks?

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

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Product Reports

Globalscape EFT

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Also Known As

Globalscape GlobalSCAPE Managed File Transfer

Accellion

Overview

Globalscape EFT, a robust file transfer platform, offers ease of setup, strong security, and user-friendly automation features suitable for secure data exchange across Windows and Linux environments.

Globalscape EFT supports centralized management, strong security protocols, and simplified automation, making it an ideal choice for businesses requiring secure file transfers. It integrates seamlessly with Active Directory and provides advanced features like PGP encryption, API support, and compliance controls. Users appreciate its efficient setup process, graphical interface, and reliable customer service. However, there is a need for enhancements in cloud capabilities, faster file transfers, and a transition to a web-based admin. Challenges include folder monitoring, concurrent use issues, and complex upgrades in high-availability environments. Users seek improved alert systems and reporting capabilities.

What are the most important features?

Ease of Setup: Facilitates quick deployment without complex configuration.
Security: Includes PGP encryption and compliance controls for safe data handling.
Automation: Offers an advanced workflow engine for streamlined processes.
Integration: Compatible with Active Directory to manage user accounts efficiently.

What benefits should users look for?

User-Friendly: Intuitive interface reduces the learning curve for administrators.
Compliance: Ensures regulatory requirements are met with built-in controls.
Support: Reliable customer service assists with any operational issues.

Industries rely on Globalscape EFT for secure file exchanges, SFTP storage, and file encryption, integrating it with diverse systems for custom automation. Common uses include internal/external file transfers, compliance reporting, and secure communications across regions. It's implemented in both on-prem and cloud settings, maintaining managed file transmissions for multiple sites.

Fortra

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

Information Not Available

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Globalscape EFT vs. Kiteworks