Globalscape EFT vs Kiteworks comparison

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Globalscape EFT

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Executive SummaryUpdated on Jun 8, 2025

Kiteworks and Globalscape EFT are competing products in the secure file transfer and content protection space. Data indicates that Kiteworks excels in pricing and support, while Globalscape EFT offers superior features, making it worthwhile despite a potentially higher cost.

Features: Kiteworks is notable for robust security controls, compliance management, and integration capabilities, making it ideal for data protection. Globalscape EFT offers a flexible, scalable platform with event-driven automation features, enhancing operational efficiency for complex workflows. Additionally, Globalscape's advanced automation and reporting capabilities provide a comprehensive solution for enterprises.

Room for Improvement: Kiteworks could enhance its feature set to better match complex organizational requirements and improve its automation capabilities for large-scale operations. Additionally, offering more advanced reporting tools would enhance its appeal to enterprise users. Globalscape EFT could benefit from simplifying its initial setup process, and enhancing user-friendly documentation and training materials would reduce the learning curve. Improving native support for non-Windows platforms could expand its versatility.

Ease of Deployment and Customer Service: Kiteworks offers a straightforward deployment process with excellent customer service, facilitating easy management for organizations. Globalscape EFT provides comprehensive deployment options tailored for larger environments, which may require more initial setup but offer significant customization and flexibility. Kiteworks provides a more user-friendly onboarding experience, while Globalscape caters to intricate enterprise needs with tailored solutions.

Pricing and ROI: Kiteworks presents competitive pricing and a favorable return on investment, particularly benefiting mid-sized businesses focused on budget efficiency. Globalscape EFT, while potentially higher in setup costs, justifies its price with features that deliver significant business value, especially for larger organizations with complex requirements. Kiteworks offers a compelling cost-effective solution, whereas Globalscape EFT's stronger feature set provides enhanced long-term benefits for enterprises investing in higher upfront costs.

To learn more, read our detailed Globalscape EFT vs. Kiteworks Report (Updated: June 2025).

Globalscape EFT vs. Kiteworks

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Globalscape EFT

Ranking in Managed File Transfer (MFT)

14th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Ranking in Managed File Transfer (MFT)

7th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Email Security (32nd), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of June 2025, in the Managed File Transfer (MFT) category, the mindshare of Globalscape EFT is 3.5%, up from 2.0% compared to the previous year. The mindshare of Kiteworks is 10.5%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed File Transfer (MFT)

Featured Reviews

Sumit Mundik

Application Development Senior Analyst at Accenture

Includes encryption and decryption functionalities with advanced workflow engine

The most effective feature is its advanced workflow engine. Another feature is the flexibility of the code we use to create tasks. For example, with other tools, you receive only one notification upon completing or failing the task. However, in Globalscape, you can set up step-by-step email notifications. For instance, if you pick up a file from the source location, you can add a condition to send an email notification to a specific address once that step is successful. Conversely, a different notification can be sent to a designated address if the step fails. This allows us to receive notifications for each process step without waiting for the entire task to complete.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."

"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product."

"Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us."

"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."

"A job skeleton can be used from test to production so you don't have to build jobs from scratch in production."

"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."

"It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."

"The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."

More Globalscape EFT pros

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"I can identify from which region our users are uploading or downloading files."

"The solution removes the limitations with file attachment size that is found with regular email."

More Kiteworks pros

Cons

"If Globalscape has a higher number of tasks, performance issues will occur."

"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out."

"In the beginning, it could be considered a bit challenging."

"Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."

"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."

"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."

"It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365."

"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."

More Globalscape EFT cons

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"File location could be improved."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

More Kiteworks cons

Pricing and Cost Advice

"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."

"A large factor in our decision to go with Globalscape was the price."

"It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."

"Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."

"The solution is reasonably priced in comparison to other products."

"We are paying around 30K per year."

"It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."

"Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."

More Globalscape EFT pricing and cost advice

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Healthcare Company

Insurance Company

Government

15%

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Globalscape Managed File Transfer?

It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file ac...

What is your experience regarding pricing and costs for Globalscape Managed File Transfer?

It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use. While there are some areas where it could improve, such as GUI and collaboration features, ...

What needs improvement with Globalscape Managed File Transfer?

If Globalscape has a higher number of tasks, performance issues will occur. It will get hung, and then we need to restart the services. They need a robust tool to handle 5000-6000 jobs at a time.

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

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Product Reports

Globalscape EFT

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Also Known As

Globalscape GlobalSCAPE Managed File Transfer

Accellion

Overview

Globalscape EFT, a robust file transfer platform, offers ease of setup, strong security, and user-friendly automation features suitable for secure data exchange across Windows and Linux environments.

Globalscape EFT supports centralized management, strong security protocols, and simplified automation, making it an ideal choice for businesses requiring secure file transfers. It integrates seamlessly with Active Directory and provides advanced features like PGP encryption, API support, and compliance controls. Users appreciate its efficient setup process, graphical interface, and reliable customer service. However, there is a need for enhancements in cloud capabilities, faster file transfers, and a transition to a web-based admin. Challenges include folder monitoring, concurrent use issues, and complex upgrades in high-availability environments. Users seek improved alert systems and reporting capabilities.

What are the most important features?

Ease of Setup: Facilitates quick deployment without complex configuration.
Security: Includes PGP encryption and compliance controls for safe data handling.
Automation: Offers an advanced workflow engine for streamlined processes.
Integration: Compatible with Active Directory to manage user accounts efficiently.

What benefits should users look for?

User-Friendly: Intuitive interface reduces the learning curve for administrators.
Compliance: Ensures regulatory requirements are met with built-in controls.
Support: Reliable customer service assists with any operational issues.

Industries rely on Globalscape EFT for secure file exchanges, SFTP storage, and file encryption, integrating it with diverse systems for custom automation. Common uses include internal/external file transfers, compliance reporting, and secure communications across regions. It's implemented in both on-prem and cloud settings, maintaining managed file transmissions for multiple sites.

Fortra

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

Information Not Available

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Globalscape EFT vs. Kiteworks