

IBM Sterling File Gateway and Globalscape EFT both compete in the file transfer solutions category, offering comprehensive features and high security. IBM Sterling File Gateway holds the upper hand for handling large data volumes with strong automation, whereas Globalscape EFT is noted for user-friendliness and easy integration with cloud systems.
Features: IBM Sterling File Gateway is known for its protocol support, flexibility in file transformation, and robust partner management capabilities. Its automation capabilities provide significant productivity advantages, especially for large-scale operations. Globalscape EFT is recognized for its advanced automation and integration with Azure cloud systems. Its centralized management platform simplifies user interactions, making it user-friendly and supportive of quick deployments. Security is enhanced with comprehensive encryption options, offering both in-built and additional PGP encryption.
Room for Improvement: IBM Sterling File Gateway could enhance user management, expand API functionalities, and simplify the setup process to improve user experience. Pricing is another area that requires attention. For Globalscape EFT, better system performance, improved support for large file transfers, and enhancements in error handling are areas needing refinement. The integration for file verification and graphical reporting could also be improved to offer more value.
Ease of Deployment and Customer Service: IBM Sterling File Gateway offers an on-premises deployment model with public cloud options, ensuring strong support, though sometimes facing delays. Customer feedback indicates reliable but occasionally slow support response. Globalscape EFT offers flexible deployment across various environments, noted for an intuitive setup. Although its customer service is comprehensive, quicker response times would enhance problem resolution capabilities.
Pricing and ROI: IBM Sterling File Gateway is often seen as more expensive, reflecting its extensive corporate capabilities. Despite its cost, the value it brings in protocol support and secure transfers aligns with its pricing. Globalscape EFT presents a more competitively priced option with a flexible licensing model suitable for varied enterprise needs. Its value proposition is enhanced by balancing feature offerings and accessible pricing, supporting scalable management better than IBM's approach.
It has custom reports which are inbuilt, showing things such as how many files are going through, what the file sizes are, and if any invalid logins have happened.
A quicker response would be appreciated.
Regarding the technical support of IBM Sterling File Gateway, I would rate their job about nine.
While I sometimes find difficulties with GCP, it works fine and flawlessly on AWS, especially since we have a large customer base and vendors where we send numerous files daily.
Sometimes we encounter error logging issues or the system goes down, requiring us to connect with the cloud engineer.
In one instance, while working on sending files from one folder to different vendors with different loops for every condition, the upload activity went out of the loop, resulting in all files being sent to the same vendor.
If I'm transferring large batches, it takes them in threads. Globalscape EFT uploads the files on a threading basis, such as 100 files at a time, and the rest of the files will be in a queue system.
When there is an audit requiring proof that a file has gone in a secure way, most customers have not been able to prove it.
It operates as a pay-as-you-go model.
It is flexible because you can modify many aspects in Globalscape EFT.
Automation is working fair for all my customers and was never a problem.
| Product | Mindshare (%) |
|---|---|
| IBM Sterling File Gateway | 6.9% |
| Globalscape EFT | 4.3% |
| Other | 88.8% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
Globalscape EFT enhances productivity through secure and location-independent data sharing. It features robust automation, integration with Windows and Linux, and a centralized interface for ease of use, making it ideal for seamless file transfer management and compliance.
Globalscape EFT specializes in secure file transfers between internal and external systems, supporting multiple encryption methods. It utilizes strong workflow automation and auditing tools, making it suitable for complex regulatory documentation. It integrates seamlessly with platforms like Salesforce for enhanced data management and is deployable both on-premises and cloud environments. Though it excels in many areas, improvements are needed in real-time collaboration and transfer speed for large files.
What are the key features of Globalscape EFT?Globalscape EFT is widely used in industries requiring secure data exchanges, such as finance and healthcare. Organizations utilize its event rules to automate workflows, connect with global financial networks, and meet compliance demands effectively. Its deployment flexibility supports both on-premises and cloud applications, catering to diverse operational environments.
Securely manage transfer files with authentication, encryption and audit trails while you retain administrative control of data using a library of templates.
Sterling File Gateway can help you increase secure and dependable file transfer with your trading partners. It consolidates disparate centers of file transfer activity and facilitates the security-rich exchange of file-based data over the Internet. It helps companies avoid the risk and operational issues that can result from using loosely controlled file-transfer servers.
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