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Frontegg vs Salesforce Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frontegg
Ranking in Customer Identity and Access Management (CIAM)
14th
Average Rating
9.6
Reviews Sentiment
8.7
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (20th), Authentication Systems (34th)
Salesforce Identity
Ranking in Customer Identity and Access Management (CIAM)
10th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Mobile Identity (3rd)
 

Mindshare comparison

As of October 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 2.9%, down from 3.5% compared to the previous year. The mindshare of Salesforce Identity is 2.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Salesforce Identity2.5%
Frontegg2.9%
Other94.6%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

it_user1660836 - PeerSpot reviewer
DevOps Manager at a computer software company with 11-50 employees
Gives us everything we need to ensure that our customers have a safe and reliable authentication system
It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file. For security certifications, we need to make sure we can restore all of our products and data in minimal time. We are backing up the data using the API but it will be better to export everything to an external file so in case of a disaster or mistake from our side, we can have the option to reload all the users and assign them to the relevant tenant as fast as possible
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."
"SaaS companies like ours can just focus on what matters and not spend time on building SaaS essentials such as audit logs, SSO etc."
"The admin portal layer is super useful and saves valuable front-end development time."
"Their developers were always willing to meet even though we are in very different time zones."
"The frontend side is a major benefit that I am happy I can give my customers from day one, without compromising."
"We like the SSO, permissions and roles, multiple workspaces, and react login components."
"Frontegg enabled us to worry less about parts of the system that are not unique to our product, and instead spend more time developing out key value propositions."
"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."
"The user experience was great because it had all the features that the client needed, it was fully customized for the client, and it was very simple, making it the best solution at that time."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"The solution is very easy to understand."
"Salesforce Identity is a very user-friendly solution."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
 

Cons

"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"The PHP SDK is limited."
"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"Salesforce Identity needs more expertise in the application."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The product is slow."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
 

Pricing and Cost Advice

Information not available
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
13%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
20%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
What advice do you have for others considering Salesforce Identity?
I have extensive experience with Salesforce Identity, although I have been in the middle of something about Salesforce Identity and cannot speak more about it currently due to customer confidential...
 

Overview

 

Sample Customers

Information Not Available
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Frontegg vs. Salesforce Identity and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.