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| Product | Market Share (%) |
|---|---|
| Freshsales | 0.9% |
| Streak | 0.3% |
| Other | 98.8% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics. Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to. Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers. In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups. The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow. Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times. Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
Streak is a CRM solution integrated directly with Gmail, tailored for teams to manage workflows efficiently within their email. It transforms how emails are used to track sales, tasks, and projects without leaving the inbox.
Designed to seamlessly integrate with Gmail, Streak brings CRM capabilities directly into an email environment. Users can effortlessly manage pipelines, track leads, and organize emails with this powerful tool. Its flexibility allows customization, making it adaptable for unique business processes. By automating repetitive tasks and ensuring visibility at each stage of a workflow, Streak enhances productivity. Its integration with Google Workspace means users can collaborate in real-time and access essential information without switching contexts. With its focus on email-based collaboration, Streak revolutionizes task management for email-centric businesses.
What are the notable features of Streak?In real estate, Streak helps agents track client interactions and property listings. Marketing professionals use it to manage campaigns and customer responses within their emails, enhancing communication with ease. Tech companies leverage its customization for product development tracking and client support.
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