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Fortra's Automate vs Mendix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations achieve significant ROI in three months using Fortra's Automate through labor savings, productivity boosts, and efficiency enhancements.
Sentiment score
6.5
Mendix offers cost savings and quick app development but substantial fees may affect overall investment returns for some users.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
It's not that they're really firing that personnel, but they can often focus on the core that really matters instead of repetitive processes in Excel forms and all of the overhead and human error that comes with that.
CTO at Blue Green Solutions
Since Mendix is a low-code platform, the ROI is significant; we save a lot of money and require fewer people to do an application, reduced to two, which drastically decreases development time because this is not traditional programming; just drag and drop, and we can complete projects that would take years within months.
SOFTWARE ENGINEER at Siemens Industry
I have seen a return on investment with Mendix, as in default software development, a team with 10 developers or more is needed, while here we can do it with one or two developers, so it is truly a money saver for the company.
Software Engineer at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.5
Fortra's Automate support is responsive and knowledgeable, though improvements in user interface and navigation are suggested.
Sentiment score
7.0
Mendix support is responsive and helpful, with efficient issue resolution and valuable online resources, though non-pay users may face challenges.
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
I haven't often needed to seek direct support from Mendix teams as their online resources and knowledge database are comprehensive.
Mendix Developer at Plieger
Mendix provides proper support, troubleshooting options, and a helping community.
Senior Software Engineer at a retailer with 5,001-10,000 employees
If it's about having an issue that I can't solve despite being a Mendix expert and having tried every single bit and piece, support can feel like a stone wall.
CTO at Blue Green Solutions
 

Scalability Issues

Sentiment score
7.2
Fortra's Automate is scalable, flexible, cost-effective for SMBs, with high availability, failover support, but limited to Windows.
Sentiment score
7.0
Mendix offers smooth scalability and flexibility but may face challenges with larger user numbers and public cloud environments.
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
Mendix supports scaling well with its comprehensive online documentation and learning paths.
Mendix Developer at Plieger
Mendix provides options for handling scalability and maintainability through features like validation, workflow and nanoflow minimization, and user components, enabling projects to be easily managed and scaled.
Senior Software Engineer at a retailer with 5,001-10,000 employees
Also solutions processing data at scale, talking about one million packages a day.
CTO at Blue Green Solutions
 

Stability Issues

Sentiment score
7.2
Fortra's Automate is reliable, resource-heavy, stable, and support-assisted, with infrequent issues, particularly on large files or tasks.
Sentiment score
7.4
Mendix offers stable performance with effective support, though large deployments may face challenges; stable versions are recommended.
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
Mendix has been stable in my experience, with reliable performance for enterprise applications and minimal downtime or critical issues.
Software Development Intern at a educational organization with 1,001-5,000 employees
I recently encountered an issue with deploying applications on the Mendix sandbox, which took a week to resolve.
Mendix developer at a tech vendor with 10,001+ employees
 

Room For Improvement

Fortra's Automate struggles with an outdated interface, limited integrations, high pricing, and lacks robust features and community support.
Mendix needs better UI, reporting, integration, pricing clarity, AI features, and improved stability, documentation, and training resources.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
Access to the database is limited in Mendix's public cloud, preventing direct database interaction or inspection.
Mendix developer at a tech vendor with 10,001+ employees
I choose a seven mainly due to the issues we've faced with slowdowns and bugs during development, while runtime has been very stable.
CTO at Blue Green Solutions
Native development is not very strong, and some developer tools are missing, such as shortcuts to edit multiple variables.
Software Development Intern at a educational organization with 1,001-5,000 employees
 

Setup Cost

Fortra's Automate offers budget-friendly pricing per bot, cheaper than competitors, with options for single or unlimited use.
Mendix pricing is high for small businesses but offers transparency and potential discounts for large enterprises and long-term commitments.
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
The app license costs between $13,000 to $14,000, which is prohibitive for startups.
Mendix developer at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing is reasonable;
CTO at Blue Green Solutions
From the pricing shown on the Mendix webpage, we have a basic package where you pay 60 Euros a month for five users and 10 Euros per additional user.
Senior Mendix Consultant at a photography company with 11-50 employees
 

Valuable Features

Fortra's Automate provides an intuitive, flexible platform with low-code automation and seamless integration, boosting productivity across various industries.
Mendix excels in rapid app development with low-code tools, strong integration, security, and collaborative features for agile businesses.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
Mendix's integration capabilities are impressive, allowing for rapid and on-the-fly integration of almost anything imaginable.
Mendix developer at a tech vendor with 10,001+ employees
The best features that Mendix offers are proper guardrails that prevent starting from scratch, ensuring a certain level of security, user experience, and standardization for implementing workflows, API integrations, and how you set up your domain model.
CTO at Blue Green Solutions
For security, I value the built-in authentication, role-based access control, and data protection features, which make enterprise apps safer without needing heavy custom setup.
Software Development Intern at a educational organization with 1,001-5,000 employees
 

Categories and Ranking

Fortra's Automate
Ranking in Business Orchestration and Automation Technologies
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
Robotic Process Automation (RPA) (4th)
Mendix
Ranking in Business Orchestration and Automation Technologies
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
61
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (3rd), Agentic Automation (5th), AI Software Development (11th)
 

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Fortra's Automate is 1.8%, up from 1.4% compared to the previous year. The mindshare of Mendix is 3.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Market Share Distribution
ProductMarket Share (%)
Fortra's Automate1.8%
Mendix3.0%
Other95.2%
Business Orchestration and Automation Technologies
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Mitchel Mol BGS - PeerSpot reviewer
CTO at Blue Green Solutions
Has improved development quality and speed but has introduced persistent IDE slowdowns
In recent years, the IDE has been more buggy and slower, and although there have been more features added, I would like to see more stability, as some areas that used to work for a fairly long time are now slower in my development, which feels like a step back. I choose a seven mainly due to the issues we've faced with slowdowns and bugs during development, while runtime has been very stable, and the overall output on Mendix platform is still good; there is definitely some room for improvement, and I would probably have given it an eight or even a nine if those issues weren't hurting my developer output for the past few years. Overall, Mendix platform is stable, but the IDE could be better.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
6%
Performing Arts
6%
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
11%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise25
 

Questions from the Community

What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate for IT operations as an automated repetitive workflow task, handling tasks like file transfer, job scheduling, SAP data pools, and system notifications.
What is your experience regarding pricing and costs for Fortra Automate?
I am somewhat aware of Fortra's Automate's pricing, and I can say it is budget-friendly—not too cheap or too high. The pricing is on point.
What needs improvement with Fortra Automate?
Fortra's Automate is good overall, but the advanced logic is somewhat challenging. Some of the more complex branching and error handling require digging into documentation or trial and error before...
What do you like most about Mendix?
We also use Mendix Enterprise Integration for complex business logic. It's a low-code platform, so we run Mendix in the Mendix Cloud.
What is your experience regarding pricing and costs for Mendix?
I do not have much experience with the pricing, setup cost, and licensing because the sales or business team usually handles that, and as a developer, I don't have a clear idea.
What needs improvement with Mendix?
Improvements for Mendix include that sometimes it gets hung while loading.
 

Also Known As

HelpSystems Automate, Automate
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC
Find out what your peers are saying about Fortra's Automate vs. Mendix and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.