

Fortra's Automate and INTELLIBOT are two prominent players in the automation solutions category. Users seemingly favor Fortra's Automate for its comprehensive support and flexible pricing, while INTELLIBOT stands out due to its economic subscription model and ease of integration.
Features: Fortra's Automate offers a user-friendly drag-and-drop interface, centralized management, and robust scheduling abilities which support complex automation needs without requiring extensive programming. INTELLIBOT highlights its drag-and-drop AI functionality, intuitive interface, and high compatibility with Citrix platforms, making it a favorite for straightforward and cost-efficient automation tasks.
Room for Improvement: Fortra's Automate could improve its OCR capabilities for non-Latin scripts and enhance cloud functionalities. Enhancing the integration of global variables and system stability updates would be beneficial. INTELLIBOT could improve its exception handling, error messaging, and reporting features while expanding robust trigger options and reducing scripting reliance.
Ease of Deployment and Customer Service: Fortra's Automate provides strong onsite and hybrid cloud capabilities, respected for its responsive customer support and extensive documentation. Meanwhile, INTELLIBOT offers flexible deployment options, though its customer service may not consistently match the responsiveness of Fortra's Automate.
Pricing and ROI: Fortra's Automate delivers competitive pricing with perpetual licensing, offering a high ROI by allowing multiple processes through a single bot, making it resource-efficient. INTELLIBOT’s subscription-based model is particularly cost-effective for smaller setups, allowing rapid ROI through streamlined, cost-saving operations.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
They don't always understand the processes I'm trying to implement.
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
The customer service is slow to respond.
The scalability of Automate also scores a ten out of ten.
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
The product is good and pretty stable.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
| Product | Market Share (%) |
|---|---|
| Fortra's Automate | 2.9% |
| INTELLIBOT | 0.7% |
| Other | 96.4% |

| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.