We performed a comparison between Fortra's Automate and IBM Tivoli Business Service Manager based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The most valuable features for my client are timing and scheduling."
"The interface is simple, user-friendly, and very intuitive."
"The best feature of Automate is its ease of use, which is a major selling point."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"I actually quite liked the no-coding functionality."
"The most valuable feature of this solution is the efficiency."
"Fortra's Automate is not as reliable as I would like it to be."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"It's possible that they could use a stronger community for seeking guidance and help."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
Earn 20 points
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring. Fortra's Automate is rated 8.2, while IBM Tivoli Business Service Manager is rated 7.6. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas IBM Tivoli Business Service Manager is most compared with .
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