"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"I am satisfied with both the scalability and the stability of this solution."
"The solution can scale."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"The most valuable features are the endpoint defense features, it is very secure."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"The deployment is simple and once up and running it is easy to manage."
"It does a good job for us, and its admin console is easy to use."
"The initial setup is very straightforward."
"It's good, it keeps the spam out."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The product is good. To date, we have not faced any challenges."
"Mimecast certainly helped my customers reduce phishing emails."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The reporting functionality needs to be improved."
"The solution is user-friendly to a degree but the dashboard needs improvement."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"The infrastructure could be improved."
"Maybe FortiMail's integration could be better."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"High Availability needs improvement."
"Its pricing can be improved. It is a bit expensive."
"The detection rates are an area for improvement."
"The price could be better, it should be reduced."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"As a user, the user interface of the management console could be upgraded, for example."
"The filtering needs more flexibility."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
FortiMail appliances and virtual appliances are proven, powerful email security platforms for any size organization — from small businesses to carriers, service providers, and large enterprises. Purpose-built for the most demanding messaging systems, FortiMail appliances employ Fortinet’s years of experience in protecting networks against spam, malware, and other message-borne threats.
Mimecast’s Advanced Email Security with Targeted Threat Protection uses multiple, sophisticated, detection engines and a diverse set of threat intelligence sources to protect email from spam, malware, phishing, and targeted attacks delivered as a 100% cloud-based service.
Fortinet FortiMail is ranked 3rd in Email Security with 13 reviews while Mimecast Email Security with Targeted Threat Protection is ranked 6th in Email Security with 8 reviews. Fortinet FortiMail is rated 8.6, while Mimecast Email Security with Targeted Threat Protection is rated 8.4. The top reviewer of Fortinet FortiMail writes "User-friendly, multi-platform, easy to setup and troubleshoot". On the other hand, the top reviewer of Mimecast Email Security with Targeted Threat Protection writes "Protects your organization from all types of threats". Fortinet FortiMail is most compared with Barracuda Email Security Gateway, Microsoft Defender for Office 365, Fortinet FortiMail Cloud, Proofpoint Email Protection and FireEye Email Security, whereas Mimecast Email Security with Targeted Threat Protection is most compared with Microsoft Defender for Office 365, IRONSCALES, Clearswift SECURE Email Gateway, Microsoft Exchange Online Protection and Barracuda Sentinel. See our Fortinet FortiMail vs. Mimecast Email Security with Targeted Threat Protection report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.