We performed a comparison between Fortinet FortiClient and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The product detects and blocks threats and is more proactive than firewalls."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiClient's scalability is very good because it has no limitations."
"The most valuable feature is the single pane of glass, single point of management."
"The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy."
"When the user gets authenticated, I can assign a different VPN or network to each user."
"The Fortinet FortiClient is simple to use."
"EMS central reporting with fabric connectivity to FortiGate and FortiAnalyser is great and has seamless integration which makes managing 3000 devices a breeze."
"The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
"The technical support from Fortinet and local vendors is good."
"The antivirus signature is valuable."
"The stability is good and I like the level of performance I can get."
"The most valuable feature of the solution is its simplicity."
"Trend Micro is easy to use and it has good security features."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"We do get notifications, which are helpful."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We find the solution to be a bit expensive."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Fortinet needs to cover more areas where threats can come from."
"The pricing could use improvement."
"One area for improvement in FortiClient is the speed of connectivity."
"The licensing feature of the product requires improvement since whenever the license expires, the tool logs out its users automatically, irrespective of whether they are on the network or not, which can be problematic for me."
"With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
"Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products."
"The price could also use improvement."
"While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"The solution should improve its mobile management solution."
"I cannot recall noticing any missing features."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"There is room for improvement to make it better for customers."
"This product is not very simple and in fact, kind of hard for some people to understand."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"It is onsite. It does have its challenges in terms of scalability."
Fortinet FortiClient is ranked 16th in Endpoint Protection Platform (EPP) with 85 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Fortinet FortiClient is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Ivanti Connect Secure, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks. See our Fortinet FortiClient vs. Trend Micro Smart Protection report.
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