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Fortinet FortiAuthenticator vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Authentication Systems (3rd), Identity Management (IM) (10th), Multi-Factor Authentication (MFA) (2nd)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
18th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (26th)
 

Mindshare comparison

As of January 2026, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 3.7%, down from 8.0% compared to the previous year. The mindshare of Tools4ever HelloID is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiAuthenticator3.7%
Tools4ever HelloID1.8%
Other94.5%
Single Sign-On (SSO)
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Senior Network and Security Engineer at Symbol Technologies PLC
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The current version is stable...Scalability-wise, it is a fine solution"
"It is very stable. We have never had any issues with this solution."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"Enables easy integration, allowing for 2FA with our VPN."
"The most valuable feature I find in FortiAuthenticator is web filtering."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"Now we can easily control who has access to which client or client application."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
 

Cons

"The product must provide 2FA for applications."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"There are multiple areas that are in need of improvement. It is not a mature product."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
 

Pricing and Cost Advice

"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"I rate its pricing a three to five out of ten."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
"We pay for licensing on a yearly basis."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"I rate the price of Fortinet FortiAuthenticator a three out of five."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
10%
Government
7%
Manufacturing Company
7%
Outsourcing Company
18%
Government
12%
Educational Organization
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist.
Ask a question
Earn 20 points
 

Also Known As

FortiAuthenticator
HelloID
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Tools4ever HelloID and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.