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Fortinet FortiAuthenticator vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Authentication Systems (4th), Identity Management (IM) (15th), Multi-Factor Authentication (MFA) (2nd)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
18th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (26th)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 3.8%, down from 6.7% compared to the previous year. The mindshare of Tools4ever HelloID is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator3.8%
Tools4ever HelloID1.7%
Other94.5%
Single Sign-On (SSO)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"FortiAuthenticator has helped a lot of our customers in the way that they do the business when they onboard their clients to the data center."
"Fulfilled our requirement at a good price."
"Enables easy integration, allowing for 2FA with our VPN."
"The technical support for FortiAuthenticator is excellent."
"The current version is stable...Scalability-wise, it is a fine solution"
"For FortiAuthentication, it's a good price in comparison to any other competitor."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects as we like."
"The thing we like the most is that this software is so easy to use; you don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"This solution helped us with centralizing our IAM; it was spread out over many places, and now we can easily control who has access to which client or client application."
 

Cons

"I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx."
"FortiAuthenticator should integrate with other applications."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
"There is room for improvement in stability and support."
"The user interface and clustering are areas with shortcomings that need improvement."
"The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues."
"There are some protocols, such as SHA and SHA-2, that are not supported."
"The area for improvement in Fortinet FortiAuthenticator is its price."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
 

Pricing and Cost Advice

"The platform provides a user-based pricing model rather than a subscription pricing model."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"The price seems okay. It's not that expensive compared to other authenticators."
"The product could be more competitively priced."
"The pricing is fair."
"I rate its pricing a three to five out of ten."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
10%
Construction Company
9%
Computer Software Company
9%
Outsourcing Company
17%
Construction Company
14%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
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Also Known As

FortiAuthenticator
HelloID
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Tools4ever HelloID and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.