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Fortinet FortiAuthenticator vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
Authentication Systems (3rd), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (1st)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
21st
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (28th)
 

Mindshare comparison

As of June 2025, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 7.3%, down from 7.8% compared to the previous year. The mindshare of Tools4ever HelloID is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiAuthenticator is an easy-to-use solution."
"The most valuable features are the performance and ease of use."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"It is very stable. We have never had any issues with this solution."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"Enables easy integration, allowing for 2FA with our VPN."
"The initial setup is very easy."
"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"Now we can easily control who has access to which client or client application."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
 

Cons

"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
"It can not use SQL to query FortiAnalyzer directly."
"FortiAuthenticator should integrate with other applications."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"The GUI is on the older side but I'm sure that it will be upgraded soon. It works, but it looks a little dated."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"One thing I dislike is that if you have the software authenticator on a mobile device and that device is lost, it's difficult to remove."
"It does the job I paid for, but the graphical interface could be improved."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
 

Pricing and Cost Advice

"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"The product has affordable pricing compared to other vendors."
"It's not expensive."
"It costs more to license the high-availability option."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"I rate its pricing a three to five out of ten."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Financial Services Firm
8%
Government
8%
Outsourcing Company
18%
Government
12%
Educational Organization
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack environment, which required reconfiguration. I recommend Fortinet make its images mi...
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Also Known As

FortiAuthenticator
HelloID
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Tools4ever HelloID and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.