Try our new research platform with insights from 80,000+ expert users

Fortinet FortiAuthenticator vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Authentication Systems (3rd), Identity Management (IM) (8th), Multi-Factor Authentication (MFA) (1st)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
21st
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)
 

Mindshare comparison

As of August 2025, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 6.9%, down from 8.0% compared to the previous year. The mindshare of Tools4ever HelloID is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable aspect is that it easy to install. The user experience is very good."
"The two-step authentication provides a higher level of security."
"We use multi-factor authentication for enhancing security."
"It is used for SSO, single sign-on, and as a captive portal."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."
"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"I prefer the passing tool that sent an active directory console to a Fortinet FortiAuthenticator, then Fortinet FortiAuthenticator does not pass the locks."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"Now we can easily control who has access to which client or client application."
 

Cons

"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
"There is room for improvement in stability and support."
"One thing I dislike is that if you have the software authenticator on a mobile device and that device is lost, it's difficult to remove."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues."
"The area for improvement in Fortinet FortiAuthenticator is its price."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"I would like to have the built-in provisioning module improved."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
 

Pricing and Cost Advice

"I rate its pricing a three to five out of ten."
"The solution is not very expensive."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"It costs more to license the high-availability option."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"In terms of costs and pricing, this solution is worth every penny."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Government
8%
Financial Services Firm
7%
Outsourcing Company
18%
Government
11%
Educational Organization
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
The area for improvement in Fortinet FortiAuthenticator is its price.
Ask a question
Earn 20 points
 

Also Known As

FortiAuthenticator
HelloID
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Tools4ever HelloID and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.