


Auth0 Platform and Fortinet FortiAuthenticator are strong contenders in identity management solutions. While Auth0 is preferred for its flexibility and integration capabilities, Fortinet stands out when operating within secured network environments, providing ease in access management and robust security.
Features: Auth0 Platform is valued for its flexible multi-customer management, customizable authentication flows, and multi-tenancy support, empowering businesses with a seamless application hosting experience. Fortinet FortiAuthenticator provides robust integration with Fortinet products, granular security settings, and is particularly appreciated for its on-premise configuration, ensuring compliance and security for companies with high-security needs.
Room for Improvement: Auth0 Platform could enhance its reporting, improve legacy system support, and simplify initial setup steps. Users also express a desire for more out-of-the-box customization. Fortinet FortiAuthenticator can enhance integration with non-Fortinet apps, improve administrator interfaces, and strengthen documentation to manage authentication across expansive environments more effectively.
Ease of Deployment and Customer Service: Auth0 Platform offers flexibility in deployment across various cloud environments and provides responsive technical support, making onboarding efficient. Fortinet FortiAuthenticator primarily operates on-premises, easily integrating within the Fortinet ecosystem. However, it has room to grow in supporting broader application integration and customer service.
Pricing and ROI: Auth0 Platform balances affordability with comprehensive security features, achieving a high ROI for businesses seeking scalable solutions. Fortinet FortiAuthenticator is viewed as a cost-effective option for on-premise solutions, offering competitive pricing compared to vendors like Cisco, appealing to cost-conscious companies looking to optimize network security investments.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
With Auth0 Platform JWTs, validation is local and cryptographic, so there is no network call needed.
This is beneficial when we onboard clients and explain our architecture because they recognize that Auth0 Platform is a large platform with compliance and security measures in place.
Okta is unique in offering comprehensive services including single sign-on, IGA, privileged access, and endpoint security, making it a worthwhile investment compared to deploying multiple vendors.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
You have options to reach out to engineering from their side if you have any questions, and it can be escalated from support so you can get assistance from people working on the product.
On a scale of 1 to 10, I would rate customer support a 10, as they have always been very attentive and effective.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
Technical support from Fortinet deserves a rating of 10.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
As I continuously add users, customers, and refactor for other applications in Auth0 Platform, it supports my application growth efficiently.
This scalability comes from its cloud-native architecture and its token-based systems, operating effectively across AWS, which also helps reduce bottlenecks through JSON Web Tokens and is built on microservices architecture.
There are no issues with scalability; Auth0 Platform is very good in this regard.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
For the last four years, we have not experienced any bugs from Auth0 Platform.
Overall, the platform has proven to be dependable and highly scalable, successfully managing increased traffic due to its stateless JWT-based authentication.
Unlike Azure, where I have seen outages many times, with Auth0 Platform, I never experienced such issues in the last few years.
It remains stable even when the number of concurrent users increases.
I experienced no reliability or downtime issues.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
The only area for improvement is that Auth0 Platform cannot handle requests for developing APIs for legacy systems, such as mainframe models, where ForgeRock and IBM Security Verify Access can be utilized.
We must subscribe to a major plan to access most of their features. While this works well for larger companies, for small companies or those conducting POCs, this affects our budget allocation for other initiatives.
Auth0 Platform's documentation is excellent, their support organization is excellent, their code is robust, and it's certified as secure.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
A downside I remember mentioning is that pricing can be high at scale, though that is not a product issue; it relates more to the nature of large enterprise solutions.
Considering the amount of features I use, such as multi-factor authentication, it is affordable and comparatively less for the features it is giving compared to other existing platforms.
They provide a large free tier that is beneficial to companies with applications just starting to scale their user base.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Overall, Fortinet FortiAuthenticator is an inexpensive solution compared to some other security solutions, providing a simple but effective fix.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Being able to execute custom code snippets within Auth0 Platform to set different access levels or provide messages to users who lack access to requested pages, along with tracking and notifications, is very beneficial.
Key differences include time-saving features, everything in one place, many features, support for multi-tenancy, and management APIs for easy integration.
A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
| Product | Mindshare (%) |
|---|---|
| Auth0 Platform | 6.5% |
| Cisco Duo | 3.2% |
| Fortinet FortiAuthenticator | 3.7% |
| Other | 86.6% |

| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 28 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 6 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 19 |
| Large Enterprise | 11 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
Fortinet FortiAuthenticator enhances security through intuitive management and integration capabilities, offering two-factor authentication and seamless connectivity with FortiGate, LDAP, and AD. It provides robust OTP features and operates efficiently across diverse environments.
Fortinet FortiAuthenticator is designed to streamline two-factor and multi-factor authentication processes across diverse network environments. Its seamless integration with Active Directory optimizes secure user management and enhances VPN security. It facilitates multi-domain authentication and serves as a comprehensive identity and access management tool. Organizations leverage its capabilities for VPN and network access while utilizing tokens for increased security. Its single sign-on feature aids in simplifying identity management and authorization, supporting extensive network and application security demands. However, improvements could be made to its outdated interface, pricing strategy, and better integration with third-party applications. Streamlined command line configurations and bolstered technical support would enhance user experience further.
What are the key features of Fortinet FortiAuthenticator?In industries like finance, healthcare, and education, Fortinet FortiAuthenticator is implemented to secure sensitive data and streamline access management. Its integration capabilities support compliance requirements, while its authentication features ensure authorized access across platforms, enhancing both security and operational efficiency.
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