Fortinet FortiAuthenticator pros and cons

I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls.

There is room for improvement in stability and support.

The GUI has some shortcomings and can be made better. The GUI is not great.

There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such.

The user interface and clustering are areas with shortcomings that need improvement.

For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour.

We had issues trying to integrate the keys properly during the initial setup.

The product must provide full support for third-party FIDO security keys.

I would like to see more security features in reference to identity login or identity identification.

There are some protocols, such as SHA and SHA-2, that are not supported.