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Fortinet FortiAuthenticator vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Single Sign-On (SSO) (7th), Identity Management (IM) (10th), Multi-Factor Authentication (MFA) (2nd)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Access Management (19th)
 

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 4.1%, down from 8.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.4%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator4.1%
Symantec VIP Access Manager2.4%
Other93.5%
Authentication Systems
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I prefer the passing tool that sent an active directory console to a Fortinet FortiAuthenticator, then Fortinet FortiAuthenticator does not pass the locks."
"It made things much easier for dealing with users BYOD for our secured wireless networks."
"It integrated with the existing Cisco wireless infrastructure to solidify the way people authenticate onto the network."
"The solution is an integral part of our security for our email network, and like I said, we'll begin using it for other cloud applications."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"Fulfilled our requirement at a good price."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"FortiAuthenticator has made our operations secure."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It's a good tool. It's pretty straightforward."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The solution has helped to increase staff productivity by approximately a minute."
"The ease of integrating into an existing authentication system."
"The VPN we are using is good and working quite well."
 

Cons

"Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist."
"The GUI is on the older side but I'm sure that it will be upgraded soon. It works, but it looks a little dated."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"Technical support used to be much better. Fortinet seems to be downgrading, so everything takes longer to get a response in comparison to the past."
"There are some issues with integration."
"The technical support team is bad."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker."
"In the next release, I would like the ability to work offline with remote access."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"The reporting on the VIP Manager is not correct."
 

Pricing and Cost Advice

"The cost of the license could be less expensive. The license is paid on a yearly basis."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"The price seems okay. It's not that expensive compared to other authenticators."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"We pay for licensing on a yearly basis."
"The pricing is fair."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
10%
Government
7%
Comms Service Provider
11%
Manufacturing Company
10%
Healthcare Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist.
Ask a question
Earn 20 points
 

Also Known As

FortiAuthenticator
Symantec VIP
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Symantec VIP Access Manager and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.