No more typing reviews! Try our Samantha, our new voice AI agent.

Identity Manager by One Identity vs Symantec VIP Access Manager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Identity Manager by One Ide...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
192
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (1st)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (22nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Identity Manager by One Identity is designed for Identity Governance Administration (IGA) and holds a mindshare of 11.3%, down 12.7% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 1.9% mindshare, up 1.6% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Identity Manager by One Identity11.3%
SailPoint Identity Security Cloud25.9%
Saviynt Identity Cloud14.8%
Other48.0%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager1.9%
Microsoft Entra ID5.6%
Okta Platform4.4%
Other88.1%
Authentication Systems
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"The best feature of this solution is its flexibility to be customized. It is like a framework. You can customize it very far from its core functionality, and it will still work."
"The self-service functionality of One Identity Manager is arguably the most valuable feature."
"There are a lot of valuable features, including connectors, attestations, and workflow."
"It has made us much more effective and efficient in providing access to users and in managing certain processes."
"The tool is like a big Lego in which you can use the parts that make sense for your organization."
"After implementing One Identity Manager, onboarding time was reduced from two or three days to a few hours through automated provisioning."
"I like the customer-facing portal because it is simple to use for end users."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"I like the whole solution, and I would recommend it."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"It is easy to use."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
 

Cons

"A room for improvement in One Identity Manager is its analytics."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"One Identity Manager is currently in the process of modernizing its UI, which I hope will result in a more user-friendly interface for its Identity Manager. However, it is uncertain whether they have plans to consolidate their various tools into a unified system to simplify configuration and tasks."
"Some internal structures are in place because of already depreciated functions back from the time when the solution was used for software deployment and as a help desk."
"One key area for improvement is implementing continuous integration and deployment."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"The reporting component in One Identity Manager might be more admin-friendly."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"In the next release, I would like the ability to work offline with remote access."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"The reporting on the VIP Manager is not correct."
"It is challenging to use when installing a new version."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
 

Pricing and Cost Advice

"One Identity Manager is cost-efficient."
"One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to competitors. Total cost of ownership is crucial where the main expense is in implementation, not licensing."
"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"One Identity Manager's pricing is reasonable."
"One Identity Manager's pricing is competitive and in line with what other companies offer."
"The pricing is reasonable compared to other solutions."
"You get a lot of bang for your buck with One Identity. It has many features that are included in the standard IGA license. Most people who are considering buying One Identity don't understand how much power is behind it in engines."
"There is a one-time licensing cost, and there is also a yearly subscription fee."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
report
Use our free recommendation engine to learn which Identity Governance Administration (IGA) solutions are best for your needs.
912,006 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
19%
Financial Services Firm
10%
Construction Company
9%
Comms Service Provider
6%
Construction Company
14%
Comms Service Provider
11%
Financial Services Firm
11%
Outsourcing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business117
Midsize Enterprise36
Large Enterprise128
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
As an end-user, I do not have in-depth knowledge of the pricing and setup costs, but I believe the organization should plan and implement integration services during deployment. Overall, it has pro...
What needs improvement with One Identity Manager?
Overall, Identity Manager by One Identity is a very good product, but I think there is still some scope for improvement. Sometimes troubleshooting or provisioning issues can take time because I nee...
What is your primary use case for One Identity Manager?
My main use case for Identity Manager by One Identity is identity lifecycle management. I use it to automate the complete user lifecycle, from joiner, mover, and leaver (JML) processes. Whenever a ...
Ask a question
Earn 20 points
 

Also Known As

Quest One Identity Manager
Symantec VIP
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: August 2026.
912,006 professionals have used our research since 2012.