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Identity Manager by One Identity vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Identity Manager by One Ide...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
187
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (2nd)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th), Access Management (21st)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Identity Manager by One Identity is designed for Identity Governance Administration (IGA) and holds a mindshare of 11.0%, down 13.7% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.1% mindshare, up 1.7% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager11.0%
SailPoint Identity Security Cloud27.2%
Saviynt Identity Cloud16.5%
Other45.3%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.1%
Microsoft Entra ID6.0%
Okta Platform4.6%
Other87.3%
Authentication Systems
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have reduced about 60 percent of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"One Identity Manager has improved our organization significantly; for instance, the automation of the provisioning workflow is very useful."
"One Identity Manager is a powerful and reliable solution for identity governance and access management, helping improve efficiency, security, and compliance in our organization."
"The most valuable feature for me is the built-in security, which is the best that I have seen."
"One Identity Manager offers a wide range of connectors, allowing it to interface with multiple target systems and perform provisioning and de-provisioning tasks within them."
"One Identity Manager has positively impacted the organization by reducing account creation and access approval times from days or weeks to minutes or hours through automated workflows."
"One Identity Manager helps achieve an identity-centric Zero Trust model."
"The best part of One Identity Manager is that it provides wholesome features. Most of the things required for identity management are given out of the box in One Identity Manager. You can just define your use cases, take this tool, and right away implement the solution."
"It offers more platform support, like Apple, Android, and Microsoft."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"It's a good tool. It's pretty straightforward."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
 

Cons

"One Identity Manager could be improved by better prioritizing and processing bugs when tickets are submitted."
"From a user experience perspective, One Identity Manager is good; the only difficulty I find sometimes is because it's a Windows application, it's very difficult to view all data since it's a limited Windows space."
"The front end of One Identity Manager could be made much simpler, as I find it a little bit complex to navigate."
"The platform is very powerful, but the learning curve is steep for new administrators and new users."
"One Identity Manager could incorporate dynamic dashboarding to predict attack vectors and compromises."
"Integration with various applications should be made smoother. It is very difficult right now for regular implementers. Access reviews are another thing that is not that good in the solution. It needs improvement."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"One area where One Identity Manager could improve is the user interface and overall complexity for new administrators because the initial learning curve can be challenging."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"Our only issue was with user training. The additional challenge was not well received."
"The reporting on the VIP Manager is not correct."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
 

Pricing and Cost Advice

"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"Its price is okay."
"It's costlier that some other products, and there is nothing that fits every solution."
"The pricing is reasonable compared to other solutions."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
11%
Construction Company
8%
Manufacturing Company
7%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise33
Large Enterprise126
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
My experience with the pricing, setup cost, and licensing for One Identity Manager is that it is much cheaper compared to its peers, although I did not work on the pricing to be very specific.While...
What needs improvement with One Identity Manager?
The front end of One Identity Manager could be made much simpler, as I find it a little bit complex to navigate.I chose seven because it works, so it is obviously more than the basic number, but it...
What is your primary use case for One Identity Manager?
My main use case for One Identity Manager is that I basically work as a back-end engineer, so I'm working on it here and there.A quick, specific example of how I use One Identity Manager in my role...
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Also Known As

Quest One Identity Manager
Symantec VIP
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: July 2026.
906,418 professionals have used our research since 2012.